The ambience was exactly as expected facing into the quay. Perfect

The ambience was exactly as expected facing into the quay. Perfect

Great service overall

Great service overall

Lovely as always but can i have a room on the other side Marina view next time. Thanks so much 🙏

A very relaxing and comfortable stay, a spacious room with an extremely comfortable bed and lovely bathroom with a 'free standing bath'. Room was very well laid out with furniture and tasteful decorative features. We had a Juliette balcony that framed the view of the Neptune Harbour immediately outside the hotel front. The staff were very attentive and friendly, especially the Manager who greeted us and reassured us upon our arrival. Everything was conveniently located and there was a high standard of service and great quality food and a great range of dishes to choose from.

A very relaxing and comfortable stay, a spacious room with an extremely comfortable bed and lovely bathroom with a 'free standing bath'. Room was very well laid out with furniture and tasteful decorative features. We had a Juliette balcony that framed the view of the Neptune Harbour immediately outside the hotel front. The staff were very attentive and friendly, especially the Manager who greeted us and reassured us upon our arrival. Everything was conveniently located and there was a high standard of service and great quality food and a great range of dishes to choose from.

Great room View on marina Lovely decor of hotel throughout

Great room View on marina Lovely decor of hotel throughout

As wonderful as always. But a room with a Copper bath and Balcony - that I've been lucky enough to be upgraded to in the past - would be the ULTIMATE gift.

In some ways the hotel was great, the room was large and well decorated and the desk team welcoming. However, there is no parking, no irons and ironing boards in the room, no-one picked up when we dialled for service - we tried 8 times, the bathroom had considerable damp issues and all of this detracted from wanting to stay here again.

In some ways the hotel was great, the room was large and well decorated and the desk team welcoming. However, there is no parking, no irons and ironing boards in the room, no-one picked up when we dialled for service - we tried 8 times, the bathroom had considerable damp issues and all of this detracted from wanting to stay here again.

What a gem of a hotel, situated right on the harbour with views across the marina.the staff were all so friendly and helpful, happily going above and beyond to provide 'wows'. We only had a standard room, but, in line with the whole hotel, it was beautifully and quirkily furnished, clean and well appointed. So lovely also to be served a top quality breakfast, without self service at a buffet. Not cheap, but highly recommended. Overall probably the best hotel experience I have had! We have no plans to visit Ipswich again, but I'd love to be able to move this place around to wherever I plan to visit.

What a gem of a hotel, situated right on the harbour with views across the marina.the staff were all so friendly and helpful, happily going above and beyond to provide 'wows'. We only had a standard room, but, in line with the whole hotel, it was beautifully and quirkily furnished, clean and well appointed. So lovely also to be served a top quality breakfast, without self service at a buffet. Not cheap, but highly recommended. Overall probably the best hotel experience I have had! We have no plans to visit Ipswich again, but I'd love to be able to move this place around to wherever I plan to visit.

A lovely hotel. The staff were excellent and ready to serve all our requests. Great location on the quay and close to the town. We would definately stay there again.

A lovely hotel. The staff were excellent and ready to serve all our requests. Great location on the quay and close to the town. We would definately stay there again.

Very nice enjoyed my stay.

Very nice enjoyed my stay.

Great Hotel on the Harbour, excellent location.

Great Hotel on the Harbour, excellent location.

Nice hotel in excellent condition. Great location, ideal for getting round the harbour and into town.

Hotel was fabulous and quirky with great staff, lovely food and located on the harbour, filled with beautiful million pound yachts. However, move away from the harbour and the surrounding area and town centre is the worst I've ever seen. Derelict buildings, unsavoury characters, vape, kebab and other undesirable shops.

Nice hotel in excellent condition. Great location, ideal for getting round the harbour and into town.

Hotel was fabulous and quirky with great staff, lovely food and located on the harbour, filled with beautiful million pound yachts. However, move away from the harbour and the surrounding area and town centre is the worst I've ever seen. Derelict buildings, unsavoury characters, vape, kebab and other undesirable shops.

I love staying here, its a beautiful hotel. Great views of the harbour, and walking distance to some bars & restaurants. This time i brought the dog, and they left a toy and bowl for him, which is such a cute touch. Highly recommend it

I love staying here, its a beautiful hotel. Great views of the harbour, and walking distance to some bars & restaurants. This time i brought the dog, and they left a toy and bowl for him, which is such a cute touch. Highly recommend it

From check in to check out all of the staff were so welcoming and friendly and nothing was too much trouble. We ate in the restaurant, the food was amazing and it was a really relaxing and enjoyable experience. We had a marina view room which was large and beautifully decorated, very comfortable king size bed and large bathroom with gorgeous soaking tub and powerful shower. Would definitely stay here again and thoroughly recommend

From check in to check out all of the staff were so welcoming and friendly and nothing was too much trouble. We ate in the restaurant, the food was amazing and it was a really relaxing and enjoyable experience. We had a marina view room which was large and beautifully decorated, very comfortable king size bed and large bathroom with gorgeous soaking tub and powerful shower. Would definitely stay here again and thoroughly recommend

Wow what a lovely hotel, staff so very welcoming and very helpful. Room was immaculately clean. We booked one night as we had tickets to see Fishermans Friends at the Regent Theatre. Was perfect walking distance. Great view of the waterfront from our window even though we were in a room on the side. Breakfast was really well cooked. Would highly recommend. We loved our stay here

Wow what a lovely hotel, staff so very welcoming and very helpful. Room was immaculately clean. We booked one night as we had tickets to see Fishermans Friends at the Regent Theatre. Was perfect walking distance. Great view of the waterfront from our window even though we were in a room on the side. Breakfast was really well cooked. Would highly recommend. We loved our stay here

Property was very well situated for bars and restaurants good parking facilities and very friendly staff

Property was very well situated for bars and restaurants good parking facilities and very friendly staff