l had problems with my room (loose noisy ceiling fans, smelly orders) went to front desk twice and no action taken whatsoever. completely ignored my concerns. Average buffet dining, and cheap well alcohols in the bars and room suits. this was 3rd rate at best for top rate prices. Overall overrated!!!

Everything was good. Value for the money great

Excellent definitely I will recommend

Excellent definitely I will recommend

This place is a collection of multiple properties. I was put in a property that wasn't listed as an option on Hotels.com nor expedia. The pool in the photo wasn't operational. I had to walk a quarter mile to the actual resort to access functioning pools and other amenities. They don't offer enough chair on the beach to accommodate more than 20 people. A joke of an operation if you ask me. I booked an ocean view and the room I got was first a 4th floor with a parking lot view but I changed to the first floor with the SAME VIEW because the sliding door lock was busted. The rooms were condos with no cookware, plates, cups, nor utensils. And worst of all.....they don't provide FACE TOWELS! They only had drying towels and towels to step onto upon exiting the shower. Book at your own risk.

This place is a collection of multiple properties. I was put in a property that wasn't listed as an option on Hotels.com nor expedia. The pool in the photo wasn't operational. I had to walk a quarter mile to the actual resort to access functioning pools and other amenities. They don't offer enough chair on the beach to accommodate more than 20 people. A joke of an operation if you ask me. I booked an ocean view and the room I got was first a 4th floor with a parking lot view but I changed to the first floor with the SAME VIEW because the sliding door lock was busted. The rooms were condos with no cookware, plates, cups, nor utensils. And worst of all.....they don't provide FACE TOWELS! They only had drying towels and towels to step onto upon exiting the shower. Book at your own risk.

The property is beautiful on the outside but when you go into the rooms everything needs renovating, from the bathroom mirrors to the bedroom furniture…the food is the same every day no variety,it’s advertised as a bilingual resort..everyone speaks Spanish,minimal English and it doesn’t seem as if they’re even interested in making an effort…The alcohol is watered down,..when you go to beach the guys are there with their horses,that’s popping on the beach…then one of the hotel workers attempted to charge me $20 to use a beach chair that was already on the resort property..She claimed it was for customers that were at a particular beach restaurant (which there were none).,..Then they had stray dogs just roaming the resort,they come up while your eating or if your on the beach relaxing!!!,If I could rate it a 0 I would,but the servers where pleasant and it stop right there.

The property is beautiful on the outside but when you go into the rooms everything needs renovating, from the bathroom mirrors to the bedroom furniture…the food is the same every day no variety,it’s advertised as a bilingual resort..everyone speaks Spanish,minimal English and it doesn’t seem as if they’re even interested in making an effort…The alcohol is watered down,..when you go to beach the guys are there with their horses,that’s popping on the beach…then one of the hotel workers attempted to charge me $20 to use a beach chair that was already on the resort property..She claimed it was for customers that were at a particular beach restaurant (which there were none).,..Then they had stray dogs just roaming the resort,they come up while your eating or if your on the beach relaxing!!!,If I could rate it a 0 I would,but the servers where pleasant and it stop right there.