Well, I felt like it was just another hotel pretending to be a 5 star hotel . The big no no was the swimming pool, where a light was broken and hanging in the electric cord (under the water in this pool). I have seen so many movies where electricity and water was a bad combination, I stayed out of the water (And the I'm pretty sure it was still safe...) Sauna....well should be hot, was more like Italien summer, not hot and to top it of, a plant that had fallen to the floor and lay there.... for I don't know how long. It can also annoy me a little that in a 5 star hotel, you have to use a coffee machine at breakfast and no personal service. The breakfast was fine, the staff were polite and everything was nice and clean. In similar hotels, it is quite normal to be served coffee or an expresso at the table.The jury is still out on whether I will come again, some things speak for it, but there are just so many other exciting hotels in Berlin in that price segment. Especially the experience with the pool and the wellness area was very disappointing that it could even be done with such defects not being discovered and fixed. My inner director would probably have scolded the person in charge of the area, but then again I'm only a guest and sometimes I just want to relax.

Well, I felt like it was just another hotel pretending to be a 5 star hotel . The big no no was the swimming pool, where a light was broken and hanging in the electric cord (under the water in this pool). I have seen so many movies where electricity and water was a bad combination, I stayed out of the water (And the I'm pretty sure it was still safe...) Sauna....well should be hot, was more like Italien summer, not hot and to top it of, a plant that had fallen to the floor and lay there.... for I don't know how long. It can also annoy me a little that in a 5 star hotel, you have to use a coffee machine at breakfast and no personal service. The breakfast was fine, the staff were polite and everything was nice and clean. In similar hotels, it is quite normal to be served coffee or an expresso at the table.The jury is still out on whether I will come again, some things speak for it, but there are just so many other exciting hotels in Berlin in that price segment. Especially the experience with the pool and the wellness area was very disappointing that it could even be done with such defects not being discovered and fixed. My inner director would probably have scolded the person in charge of the area, but then again I'm only a guest and sometimes I just want to relax.

My only complaint would be that my bed was saggy.

My only complaint would be that my bed was saggy.

Great rooms, great service

Great rooms, great service

It was Amazing… Thanxxx a million JW Marriott Berlin.

It was Amazing… Thanxxx a million JW Marriott Berlin.

We were very happy at your hotel. Breakfast delicious, many choices. The only thing that I missed in the bathroom was a vanity mirror that I could use for makeup and I think it is a little unsafe to go out the bathtube for elder people, because you can slide. But all the rest was marvelous. Staff very friendly! Thank you very much

We were very happy at your hotel. Breakfast delicious, many choices. The only thing that I missed in the bathroom was a vanity mirror that I could use for makeup and I think it is a little unsafe to go out the bathtube for elder people, because you can slide. But all the rest was marvelous. Staff very friendly! Thank you very much

At check in told breakfast was included then was charged for it.

At check in told breakfast was included then was charged for it.

Topnotch service, friendly and reliable staff. They go above and beyond to meet your needs. Worth the price.

Topnotch service, friendly and reliable staff. They go above and beyond to meet your needs. Worth the price.

Five stars hotel with three stars price :)

The location of the hotel is about a mile from Brandenburg Gate. It is considered walkable if you are fit. There are few restaurants within one mile radius. The area is quiet. The room is clean and comfortable. There is a little noise from AC in my room, that’s probably from the aging system. The staff is polite and considerate. In general, I had a nice stay.

The staff was excellent. We had a wonderful time!

The staff was excellent. We had a wonderful time!

Excellent services, Very nice staff at the check in and check out. Thanks

Excellent services, Very nice staff at the check in and check out. Thanks

Very warm welcome, we could even checkin in the morning. This is a top hotel for us.

Very warm welcome, we could even checkin in the morning. This is a top hotel for us.

Staff was extremely helpful.

Staff was extremely helpful.

Great place & staff!

Great place & staff!

Wonderful hotel. Staff works hard to ensure comfort. There was no hot water one day though until late at night. Other than that Marriott as usual is great. Not the hotel but the taxi outside would refuse short distance rides which was annoying as I had my elderly father who needs a wheelchair. We used Uber instead. And day of leaving when they approached us for airport ride I was like nope, we will use someone who wants our business.

Wonderful hotel. Staff works hard to ensure comfort. There was no hot water one day though until late at night. Other than that Marriott as usual is great. Not the hotel but the taxi outside would refuse short distance rides which was annoying as I had my elderly father who needs a wheelchair. We used Uber instead. And day of leaving when they approached us for airport ride I was like nope, we will use someone who wants our business.

Excellent place to stay and relax while visiting Berlin

The room provided did not have working Airconditioning. The staff responses were not adequate.

Excellent place to stay and relax while visiting Berlin

The room provided did not have working Airconditioning. The staff responses were not adequate.