Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain. Pleasant bar manager, Chynna. Nice pool tables.

The staff was so helpful and kind...

The staff was so helpful and kind...

Bar on the bottom of room. Too loud music band playing below

Bar on the bottom of room. Too loud music band playing below

I felt unsafe there, as we were given a key for the room, and we found out it didn't work at all. We advised them, and they said the battery had run out on the door pad or something. My husband had a guitar which we took up to the room to make sure it wasn't stolen out of our car parked outside, and because they did not attend to our key problem straight away, we had to take it back to the car, As we were going out, the night duty lady kindly said to give her the guitar, and she will lock it in the office, till the door was fixed. When we returned late at night, the door had been fixed. I think it was very poor of them to just give us a key, and not double checking if they worked. And as soon as they were told the problem, they should have attended to it straight away, or at least move us into another secure room. I was very disappointed.

I felt unsafe there, as we were given a key for the room, and we found out it didn't work at all. We advised them, and they said the battery had run out on the door pad or something. My husband had a guitar which we took up to the room to make sure it wasn't stolen out of our car parked outside, and because they did not attend to our key problem straight away, we had to take it back to the car, As we were going out, the night duty lady kindly said to give her the guitar, and she will lock it in the office, till the door was fixed. When we returned late at night, the door had been fixed. I think it was very poor of them to just give us a key, and not double checking if they worked. And as soon as they were told the problem, they should have attended to it straight away, or at least move us into another secure room. I was very disappointed.

I had to cancel on the day of arrival due to unforseen circumstances. Phone hotel on the day to let them know asked if there was any chance of a refund please. Was told someone would call me back asap. still waiting 7 days later.

I had to cancel on the day of arrival due to unforseen circumstances. Phone hotel on the day to let them know asked if there was any chance of a refund please. Was told someone would call me back asap. still waiting 7 days later.

Very comfortable night

Very comfortable night

Only one person to do check-in, who was also the barmaid for the public bar and the attendant in the pokie room....so that meant we were constantly interrupted during check in. We requested 2 single beds, got a room with 1 queen bed, asked to move us....which took time to find a room with single beds. Thankful that they did move us as the original room they gave us looked out over the back roof of the hotel and nothing else. At least the room we eventually got had a view straight down to the front of the hotel where we could see our rental car which was street parking. We finally got to our room, unpacked then went downstairs to find something to eat only to find on our return that our cards didn't work. So back to reception to request more. On our 3rd night the same thing happened, our cards didn't work so once again we had to get new cards. All up we went through 3 sets of entry cards for a 4 night stay. The rooms are basic but very comfortable. Shower pressure is superb. The in-room guest books need to be updated, they still say that there is room service and that there is a restaurant onsite that serves dinner and breakfast - Not so. Granted that the receptionist did say that she had only been there for a week, between her and Rahoul - I'm sure they're the only 2 that run the hotel/motel, they did a great job trying to do the best with what they had.

Only one person to do check-in, who was also the barmaid for the public bar and the attendant in the pokie room....so that meant we were constantly interrupted during check in. We requested 2 single beds, got a room with 1 queen bed, asked to move us....which took time to find a room with single beds. Thankful that they did move us as the original room they gave us looked out over the back roof of the hotel and nothing else. At least the room we eventually got had a view straight down to the front of the hotel where we could see our rental car which was street parking. We finally got to our room, unpacked then went downstairs to find something to eat only to find on our return that our cards didn't work. So back to reception to request more. On our 3rd night the same thing happened, our cards didn't work so once again we had to get new cards. All up we went through 3 sets of entry cards for a 4 night stay. The rooms are basic but very comfortable. Shower pressure is superb. The in-room guest books need to be updated, they still say that there is room service and that there is a restaurant onsite that serves dinner and breakfast - Not so. Granted that the receptionist did say that she had only been there for a week, between her and Rahoul - I'm sure they're the only 2 that run the hotel/motel, they did a great job trying to do the best with what they had.

Loved the shower friendly manager very quite location Room Good size Large bed just a smidge on the firm side For me but partner said all good for him

Loved the shower friendly manager very quite location Room Good size Large bed just a smidge on the firm side For me but partner said all good for him

The room was lovely, very clean, and nice and quiet. I enjoyed my stay here.

The room was lovely, very clean, and nice and quiet. I enjoyed my stay here.

Good location, friendly helpful staff. TV (remote?) not working. Clock on daylight savings time, sing plumbed backwards, but none of that mattered as much as having a quiet place to sleep. Bed good, I personally don't like duvets (too hot and can't make it cooler so disturbed sleep).

Good location, friendly helpful staff. TV (remote?) not working. Clock on daylight savings time, sing plumbed backwards, but none of that mattered as much as having a quiet place to sleep. Bed good, I personally don't like duvets (too hot and can't make it cooler so disturbed sleep).

Clean,newly fitted out rooms with excellent shower.

What did you like or what was unique about the property. What didn't you like?

Nice and quiet but we would have been happier if the parking was more secure especially since we left our van out on the street.

Nice and quiet but we would have been happier if the parking was more secure especially since we left our van out on the street.

This was a very unprepossessing hotel on the outside, with some quite newly refurbished rooms upstairs with very adequate accommodation. We enjoyed a meal in the dining room in the older part of the hotel downstairs. The staff were very friendly and helpful. Construction in the street outside seemed to affect access to the hotel parking area, so we parked in the street, without any problem.

This was a very unprepossessing hotel on the outside, with some quite newly refurbished rooms upstairs with very adequate accommodation. We enjoyed a meal in the dining room in the older part of the hotel downstairs. The staff were very friendly and helpful. Construction in the street outside seemed to affect access to the hotel parking area, so we parked in the street, without any problem.

Stayed at Masonic while visiting family in the area. As usual room was very clean and comfortable. The bed was so comfortable it was hard to get up in the morning. Will definitely stay again.

Nice clean basic place with a restaurant that closes before 8pm so if you need a more proper dinner you need to get there early. Otherwise there aren't a lot of options other than fast food pizza, Indian, Chinese, or fish and chip takeout nearby. We were able to park our car right outside so that was convenient, but if you have trouble climbing stairs to your room then please think twice before you stay here as there is no elevator.

Nice clean basic place with a restaurant that closes before 8pm so if you need a more proper dinner you need to get there early. Otherwise there aren't a lot of options other than fast food pizza, Indian, Chinese, or fish and chip takeout nearby. We were able to park our car right outside so that was convenient, but if you have trouble climbing stairs to your room then please think twice before you stay here as there is no elevator.

I appreciated being so close to my first appointment in the morning. It would been nice to have some sort of chair in the room for watching TV. Not having Sky was a down point. A free continental breakfast was a bonus.

I appreciated being so close to my first appointment in the morning. It would been nice to have some sort of chair in the room for watching TV. Not having Sky was a down point. A free continental breakfast was a bonus.

Stayed for family get together, have stayed here before and still great service and comfortable room. The bed is especially comfy. Dining room needs updating. Will stay again.

Stayed for family get together, have stayed here before and still great service and comfortable room. The bed is especially comfy. Dining room needs updating. Will stay again.