excellent venue - people, food and service all top class- great value for money

excellent venue - people, food and service all top class- great value for money

Poor room service.. no towels Confusing messaging … no room service. Bar shut

Poor room service.. no towels Confusing messaging … no room service. Bar shut

Our first time staying here but it won’t be our last. Lovely hotel, friendly and helpful staff who responded to any requests quickly and professionally. Our room was on the lower ground floor & was accessible via the lift or stairs. The room was very quiet, clean and the only negative was no air-con which ordinarily would not be a problem but we had a very hot, sunny week and it would have been nice to have air-con. We asked for a fan and it was immediately made available. We are looking forward to our next visit & have decided that this is now our hotel of choice. One other little niggle was a lack of alcohol free drinks available in the bar eg flavoured ciders but the food in the restaurant was lovely. Thank you for a lovely stay.

Our first time staying here but it won’t be our last. Lovely hotel, friendly and helpful staff who responded to any requests quickly and professionally. Our room was on the lower ground floor & was accessible via the lift or stairs. The room was very quiet, clean and the only negative was no air-con which ordinarily would not be a problem but we had a very hot, sunny week and it would have been nice to have air-con. We asked for a fan and it was immediately made available. We are looking forward to our next visit & have decided that this is now our hotel of choice. One other little niggle was a lack of alcohol free drinks available in the bar eg flavoured ciders but the food in the restaurant was lovely. Thank you for a lovely stay.

Hotel was great. Very comfy room and staff were very good. The only problem was the restaraunt. Not very well run. The food was very expensive and the quality not the best. £5 for a bowl of carrotts as none of the menu comes with any vegatables. Seems like they are ripping off customers.

Hotel was great. Very comfy room and staff were very good. The only problem was the restaraunt. Not very well run. The food was very expensive and the quality not the best. £5 for a bowl of carrotts as none of the menu comes with any vegatables. Seems like they are ripping off customers.

Very nice hotel!

Very nice hotel!

Great location close to downtown Douglas. Restaurant was outstanding especially the daily dinner specials. Very dog friendly. Great staff.

Great location close to downtown Douglas. Restaurant was outstanding especially the daily dinner specials. Very dog friendly. Great staff.

Despite the air temperature outside being around 16C for our entire stay, the room we were in was uncomfortably hot and there was no AC or fan to help mitigate this. I dread to think what this hotel would be like when the air temperature outside is over 20. Room furniture is very basic and outdated, I would expect a higher level of luxury from a four star hotel. Not impressed with dogs being allowed in the breakfast room, absolutely disgusting lack of hygiene and regard for anyone who is terrified of dogs.

Despite the air temperature outside being around 16C for our entire stay, the room we were in was uncomfortably hot and there was no AC or fan to help mitigate this. I dread to think what this hotel would be like when the air temperature outside is over 20. Room furniture is very basic and outdated, I would expect a higher level of luxury from a four star hotel. Not impressed with dogs being allowed in the breakfast room, absolutely disgusting lack of hygiene and regard for anyone who is terrified of dogs.

Easy to find.There was no air conditioning which was unexpected and the hotel seemed to be noisy . Sound insulation wasn’t great . I could hear snoring from the next door room .

Easy to find.There was no air conditioning which was unexpected and the hotel seemed to be noisy . Sound insulation wasn’t great . I could hear snoring from the next door room .

Friendly staff. Clean and comfortable. Amazing breakfast with gorgeous views from the restaurant. Unfortunately only stayed one night but would definitely stay again for longer.

Friendly staff. Clean and comfortable. Amazing breakfast with gorgeous views from the restaurant. Unfortunately only stayed one night but would definitely stay again for longer.

The Comis is very clean and quiet with beautiful views of the golf course out every window. The spa was clean and had multiple options for saunas and hot tubs.

The Comis is very clean and quiet with beautiful views of the golf course out every window. The spa was clean and had multiple options for saunas and hot tubs.

We had rooms 605 and 606 which were lovely rooms but they were under the gym which opened at 6.00am and meant we were woken at that time every morning with all the banging above us.

We had rooms 605 and 606 which were lovely rooms but they were under the gym which opened at 6.00am and meant we were woken at that time every morning with all the banging above us.

2nd time we've stayed here and highly recommend. It's not your average Isle of Man hotel.

2nd time we've stayed here and highly recommend. It's not your average Isle of Man hotel.

Good location, pleasant staff

Good location, pleasant staff

We were at the hotel for a wedding. It went very well, no hitches. The room was lovely, the staff were friendly and helpful. We played golf which was good value.

We were at the hotel for a wedding. It went very well, no hitches. The room was lovely, the staff were friendly and helpful. We played golf which was good value.

Very polite and considerate staff - reception and dining! Excellent experience.

Very polite and considerate staff - reception and dining! Excellent experience.

Very soulless hotel, sadly. We had a room facing some staff entrance to the hotel on the ground floor so there was traffic outside our window all three days so we were unable to keep the curtains open. Our safe did not work, so that needed looking into. The alarm on the door went off every time we opened the door. The remote of the telly worked sporadically. There was no room service menu in the room even though we were told there was room service? No hot water the last morning for the shower. Hotel bar was poorly stocked: 2 our of 5 (?) pumps out of order and no crisps. If you wanted to eat in the hotel your only choice was to eat dinner in the restaurant which was expensive. No bar food menu after 4 pm. Hotel guests had access to the pool but not the gym, why ? IOM was nice, so that compensated for our disappointment for the hotel. Booked this one as everything else on the island looked old and worn. This hotel was indeed in a good decoractive order, clean and tidy, just completely avoid of any character.

Very soulless hotel, sadly. We had a room facing some staff entrance to the hotel on the ground floor so there was traffic outside our window all three days so we were unable to keep the curtains open. Our safe did not work, so that needed looking into. The alarm on the door went off every time we opened the door. The remote of the telly worked sporadically. There was no room service menu in the room even though we were told there was room service? No hot water the last morning for the shower. Hotel bar was poorly stocked: 2 our of 5 (?) pumps out of order and no crisps. If you wanted to eat in the hotel your only choice was to eat dinner in the restaurant which was expensive. No bar food menu after 4 pm. Hotel guests had access to the pool but not the gym, why ? IOM was nice, so that compensated for our disappointment for the hotel. Booked this one as everything else on the island looked old and worn. This hotel was indeed in a good decoractive order, clean and tidy, just completely avoid of any character.