This property has power outages almost every other month and the manager doesn’t do a very good job of fixing it. If you stay long term, it’s very hard to get your roomed cleaned however they are supposed to do it every 14 days. Staff is just there to get paid. There’s been multiple car break ins and in the parking lot there’s always kids running around unsupervised and hitting cars. The manager doesn’t do anything to resolve any of these problems and mostly makes up excuses instead of giving you a straight answer. I wouldn’t suggest staying here.

This property has power outages almost every other month and the manager doesn’t do a very good job of fixing it. If you stay long term, it’s very hard to get your roomed cleaned however they are supposed to do it every 14 days. Staff is just there to get paid. There’s been multiple car break ins and in the parking lot there’s always kids running around unsupervised and hitting cars. The manager doesn’t do anything to resolve any of these problems and mostly makes up excuses instead of giving you a straight answer. I wouldn’t suggest staying here.

Arrived at the hotel to check in around 10:45 pm. The front desk area had shutters pulled down with a sign saying to call an extension if checking in after 10pm. I called the extension numerous times and it kept saying the number I was calling was not a working number. I then used my cell phone to call the main hotel number and no one answered it after calling several times. I was about to leave since I had no way to check in, then another hotel guest was coming out so I was able to get into the hotel. I was finally able to locate the hotel staff member and I said I needed to check in. Her response was “How did you get in here?” When I said that no one was answering the extension that it said to call, she said “Oh yeah, you just have to keep holding and it will eventually put you through.” How in the world was I suppose to know that or anyone else know that??? Besides the hotel being a dump, the whole process of trying to get checked in was beyond ridiculous.

Arrived at the hotel to check in around 10:45 pm. The front desk area had shutters pulled down with a sign saying to call an extension if checking in after 10pm. I called the extension numerous times and it kept saying the number I was calling was not a working number. I then used my cell phone to call the main hotel number and no one answered it after calling several times. I was about to leave since I had no way to check in, then another hotel guest was coming out so I was able to get into the hotel. I was finally able to locate the hotel staff member and I said I needed to check in. Her response was “How did you get in here?” When I said that no one was answering the extension that it said to call, she said “Oh yeah, you just have to keep holding and it will eventually put you through.” How in the world was I suppose to know that or anyone else know that??? Besides the hotel being a dump, the whole process of trying to get checked in was beyond ridiculous.

Great staff. Clean room. But this is just a motel 6 with a fridge, sink and 2 burners. I guess that’s why they can call it a "suite". It is a tiny room with a 2’x2’ table and one dining chair. The mattress even sat on a metal frame with old fashioned springs. No easy chair, no couch, nothing but a bed and a tiny table…and a TV (there was cable, but the local channels didn’t even work). The commode was even one of those old style tiny seat commodes. No carpet, just cheap vinyl floor. Oh, and don’t think about a bath. The faucet diverter was fixed to only do a shower. One bar of soap, no shampoo. It is not a "suite" like anything else you have stayed in. Don’t think you are getting anything decent. Like I said, good people, clean, but very disappointed. I will never be suckered again into staying at a WoodSpring "SUITES". I have stayed at nicer "motel 6"’s, even though that was 30 years ago, and I said never again, to that brand also. If it’s all you can afford, I understand. But don’t think you are getting a "suite".

Great staff. Clean room. But this is just a motel 6 with a fridge, sink and 2 burners. I guess that’s why they can call it a "suite". It is a tiny room with a 2’x2’ table and one dining chair. The mattress even sat on a metal frame with old fashioned springs. No easy chair, no couch, nothing but a bed and a tiny table…and a TV (there was cable, but the local channels didn’t even work). The commode was even one of those old style tiny seat commodes. No carpet, just cheap vinyl floor. Oh, and don’t think about a bath. The faucet diverter was fixed to only do a shower. One bar of soap, no shampoo. It is not a "suite" like anything else you have stayed in. Don’t think you are getting anything decent. Like I said, good people, clean, but very disappointed. I will never be suckered again into staying at a WoodSpring "SUITES". I have stayed at nicer "motel 6"’s, even though that was 30 years ago, and I said never again, to that brand also. If it’s all you can afford, I understand. But don’t think you are getting a "suite".

Great staff

Great staff

Property was spotless and the hard flooring was very clean. The pillows were a little thin and a trip to the desk. it was taken care of by super helpful staff. (reggie) This is a minimalist hotel, bring your own shampoo. Half the price of surronding properties.

Property was spotless and the hard flooring was very clean. The pillows were a little thin and a trip to the desk. it was taken care of by super helpful staff. (reggie) This is a minimalist hotel, bring your own shampoo. Half the price of surronding properties.

Easy access No coffee pot in the room and no coffee downstairs is a complete deal breaker!

Even though the staff was busy they checked us in promptly. Room.was clean.

Even though the staff was busy they checked us in promptly. Room.was clean.

Easy access No coffee pot in the room and no coffee downstairs is a complete deal breaker!

The refrigerator was disgusting, there was only one person working the from desk and he was also doing the laundry.

The refrigerator was disgusting, there was only one person working the from desk and he was also doing the laundry.

There is lot of disturbance in room can hear some sounds from the wall in the room. Unable to sleep Mattress is not good WiFi connection is poor and last day before check in it didn’t work completely

There is lot of disturbance in room can hear some sounds from the wall in the room. Unable to sleep Mattress is not good WiFi connection is poor and last day before check in it didn’t work completely

Everything about the stay was perfect. The only thing I would recommend is that the property consider putting something on the stairs to make them less slippery. It was raining and my husband fell down the stairs. He is fine. It’s just a suggestion.

Everything about the stay was perfect. The only thing I would recommend is that the property consider putting something on the stairs to make them less slippery. It was raining and my husband fell down the stairs. He is fine. It’s just a suggestion.

Pretty good for the price

Pretty good for the price

Very good experience and amazing workers Thanks Veronica

Very good experience and amazing workers Thanks Veronica

Desk clerk was nice but rooms were not good.

Desk clerk was nice but rooms were not good.

This Hotel should not be offered on Hotels.com This is a terribly run property. There were ants and roaches in the room. There was a terrible smell of Chlorine inside the Hotel. The Beds were more like Cots with metal legs. I would never recommend anyone to stay at the property and when we complained about the bugs and the smell and wanted to leave, they would not give us a refund. We left anyway.

This Hotel should not be offered on Hotels.com This is a terribly run property. There were ants and roaches in the room. There was a terrible smell of Chlorine inside the Hotel. The Beds were more like Cots with metal legs. I would never recommend anyone to stay at the property and when we complained about the bugs and the smell and wanted to leave, they would not give us a refund. We left anyway.

The room was pretty stark, but we did have two large dogs with us. I ordered a queen bed but only got a full bed. Everyone was very nice and helpful at the desk. Under the circumstances it was a pretty good week we were there.

The room was pretty stark, but we did have two large dogs with us. I ordered a queen bed but only got a full bed. Everyone was very nice and helpful at the desk. Under the circumstances it was a pretty good week we were there.

I loved that there was an elevator and every entrance is locked by key card. I don't like is that I could hear the highway like I'm right on it, there were hairs on my bed, there's a loud knocking sound that happens periodically in my room, you can see light coming through the side of my door by the handle, my window is all jacked so it doesn't close properly, the tub had dirt in it so I didn't shower, and the covers for the bed are wayyyy tooo light it felt like I wasn't covered by anything.

I loved that there was an elevator and every entrance is locked by key card. I don't like is that I could hear the highway like I'm right on it, there were hairs on my bed, there's a loud knocking sound that happens periodically in my room, you can see light coming through the side of my door by the handle, my window is all jacked so it doesn't close properly, the tub had dirt in it so I didn't shower, and the covers for the bed are wayyyy tooo light it felt like I wasn't covered by anything.