The staff was excellent, very well trained and extremely helpful arranging for private tours, dinner reservation and transportation. Would highly recommend this place. The location is perfect and the staff just enhanced the whole experience.

The staff was excellent, very well trained and extremely helpful arranging for private tours, dinner reservation and transportation. Would highly recommend this place. The location is perfect and the staff just enhanced the whole experience.

Our room was a cave which was unique. Unfortunately, where the seating area was located in the back of the cave was very dark without proper lighting so a little depressing. The only way down is to leave your car at a garage and take the shuttle down that has to be booked. They don’t explain the charges for that ahead of time so the price of the garage and shuttle can add up!

Our room was a cave which was unique. Unfortunately, where the seating area was located in the back of the cave was very dark without proper lighting so a little depressing. The only way down is to leave your car at a garage and take the shuttle down that has to be booked. They don’t explain the charges for that ahead of time so the price of the garage and shuttle can add up!

Nice

Nice

Lovely place, highly recommend this hotel, great location, clean, very attentive staff and great service over all, delicious breakfast, for dinner outstanding great food at the restaurant. Thanks for all.

Lovely place, highly recommend this hotel, great location, clean, very attentive staff and great service over all, delicious breakfast, for dinner outstanding great food at the restaurant. Thanks for all.

Beautiful hotel with excellent location. Amazing views.

Beautiful hotel with excellent location. Amazing views.

The staff was excellent!! Particularly Michelle at the reception!!

The staff was excellent!! Particularly Michelle at the reception!!

Wonderful hotel and restaurant. Extremly nice staff. In my mind, the place to book in Matera.

Wonderful hotel and restaurant. Extremly nice staff. In my mind, the place to book in Matera.

The most beautiful place to stay in Matera friendly staff at all hours and the cave room was just an Amazon experience

We arrived on a Monday before our check-in time and I get we’re already ready for us. Which was nice. We took their largest, superior ayote for 2 nights. Everything was great except for the fact that it was incredibly hot in the room ever evening. Even when it was actually cold outside. The heating system was just WAY TOO HOT and we couldn’t control it. We turned everything off (any thing that could be turned off that is) and it was still WAY too hot. When we called the lobby they said that the heating was shared by all rooms so there was absolutely nothing we could do about it except open the window. Unfortunately that allowed for mosquitos to come in and cause other types of discomfort as I suffer from high sensitivity to bug bites. Overall the hotel staff was wonderful, the breakfast service was very good and the location was as excellent. For a 5-star Luxe hotel however, I think that the mattress was just “ok”. If these things were improved, we would definitely consider coming back. The large, in-room hottub and our large balcony overlooking the ravine and the caves made it all worth it.

We arrived on a Monday before our check-in time and I get we’re already ready for us. Which was nice. We took their largest, superior ayote for 2 nights. Everything was great except for the fact that it was incredibly hot in the room ever evening. Even when it was actually cold outside. The heating system was just WAY TOO HOT and we couldn’t control it. We turned everything off (any thing that could be turned off that is) and it was still WAY too hot. When we called the lobby they said that the heating was shared by all rooms so there was absolutely nothing we could do about it except open the window. Unfortunately that allowed for mosquitos to come in and cause other types of discomfort as I suffer from high sensitivity to bug bites. Overall the hotel staff was wonderful, the breakfast service was very good and the location was as excellent. For a 5-star Luxe hotel however, I think that the mattress was just “ok”. If these things were improved, we would definitely consider coming back. The large, in-room hottub and our large balcony overlooking the ravine and the caves made it all worth it.

Hotel is lovely and Matera was a unique experience. Unfortunately, our hotel room air condition wasn’t working and the hotel was fully booked. They weren’t able to solve the issue and we felt the service was average. For a 5-star hotel to not have their air working / find an alternative solve for their guests during the summer. They did give us a fan which didn’t help much and took off a €20 for a dessert we enjoyed on their terrace - but it wasn’t really going to cover for a poor nights sleep. I still rate the hotel well as it is a lovely place, rooms are adorable and the experience of Matera is great. Just make sure to check the air condition as soon as you check in to the hotel.

Hotel is lovely and Matera was a unique experience. Unfortunately, our hotel room air condition wasn’t working and the hotel was fully booked. They weren’t able to solve the issue and we felt the service was average. For a 5-star hotel to not have their air working / find an alternative solve for their guests during the summer. They did give us a fan which didn’t help much and took off a €20 for a dessert we enjoyed on their terrace - but it wasn’t really going to cover for a poor nights sleep. I still rate the hotel well as it is a lovely place, rooms are adorable and the experience of Matera is great. Just make sure to check the air condition as soon as you check in to the hotel.

Extraordinary experience at Sassi di Matera with a great contribution made by our decision to stay at Sant’Angelo Resort. Everything was perfect but I have to remark the excelent service provided by the staff! Our room was incredible with a terrace and a magnificent view over the most beautiful part of Matera. Best hotel in Matera!

Extraordinary experience at Sassi di Matera with a great contribution made by our decision to stay at Sant’Angelo Resort. Everything was perfect but I have to remark the excelent service provided by the staff! Our room was incredible with a terrace and a magnificent view over the most beautiful part of Matera. Best hotel in Matera!

Excellent location to visit Matera with great service The staff is super friendly and helpful. Delicious breakfast with a fantastic view.

Excellent location to visit Matera with great service The staff is super friendly and helpful. Delicious breakfast with a fantastic view.

Would never stay here again Rude staff Not very considerate

Amazing cave experience in a unique city. Dealt impressively with Covid restrictions and we felt safe and well looked after. Suite 63 worth paying the extra for. Staff very helpful and would certainly return. Location superb. Recommend valet parking service as trying to park in Matera is difficult

Amazing cave experience in a unique city. Dealt impressively with Covid restrictions and we felt safe and well looked after. Suite 63 worth paying the extra for. Staff very helpful and would certainly return. Location superb. Recommend valet parking service as trying to park in Matera is difficult

Excellent staff go the extra mile. Room first night did not warrant junior Suite category we changed room for 2nd night. This was much better. Bathroom only shower no basket in shower to put toiletries could only place on floor of shower tray certainly not first class. No bath robes either night had to ask. Rubbish flip flops need comfy slippers. No writing paper provided, but had a pencil. Many flaws for category classed as Luxury.

Excellent staff go the extra mile. Room first night did not warrant junior Suite category we changed room for 2nd night. This was much better. Bathroom only shower no basket in shower to put toiletries could only place on floor of shower tray certainly not first class. No bath robes either night had to ask. Rubbish flip flops need comfy slippers. No writing paper provided, but had a pencil. Many flaws for category classed as Luxury.

We found out on the day of arrival rhere was a problem with our room and were switched to a partner hotel. The change was seamless although it involved more stairs

We found out on the day of arrival rhere was a problem with our room and were switched to a partner hotel. The change was seamless although it involved more stairs

Great location, Out standing service. Beautiful comfort and modern rooms. A uphills walk to rooms on rough steps but well worth it. Great service of picking your luggage to your rooms and bring them back down. One of the few places in that area that had valet parking. Would stay there again.

Great location, Out standing service. Beautiful comfort and modern rooms. A uphills walk to rooms on rough steps but well worth it. Great service of picking your luggage to your rooms and bring them back down. One of the few places in that area that had valet parking. Would stay there again.