Check in was poor. It felt cold and impersonal. To summarise, it could be shortened to "fill this card in, pay here, your room is that way". No record of breakfast forming part of our stay, so later checked with Expedia and they confirmed it was. Subsequently rechecked with hotel and told no. It wasn't until the following morning that someone else checked, asked if we had booked with Expedia, and told us that the two systems didn't pass all details on correctly (a known fault). Which begs the question, why don't staff know this when they are checking you in? Room clean, tidy and comfortable. Hotel clean and tidy too.

Check in was poor. It felt cold and impersonal. To summarise, it could be shortened to "fill this card in, pay here, your room is that way". No record of breakfast forming part of our stay, so later checked with Expedia and they confirmed it was. Subsequently rechecked with hotel and told no. It wasn't until the following morning that someone else checked, asked if we had booked with Expedia, and told us that the two systems didn't pass all details on correctly (a known fault). Which begs the question, why don't staff know this when they are checking you in? Room clean, tidy and comfortable. Hotel clean and tidy too.

Great pub on site. Super clean and well furnished rooms. Very friendly staff.

Great pub on site. Super clean and well furnished rooms. Very friendly staff.

My husband and I enjoyed our stay at this beautiful hotel just outside the town of Stratford upon Avon. The hotel is beautifully furnished and room had all you would expect from 5*. All of the staff were friendly and attentive to our requests. We enjoyed our evening meal and the full English breakfast. Would recommend and would stay again should we visit this part of the country.

My husband and I enjoyed our stay at this beautiful hotel just outside the town of Stratford upon Avon. The hotel is beautifully furnished and room had all you would expect from 5*. All of the staff were friendly and attentive to our requests. We enjoyed our evening meal and the full English breakfast. Would recommend and would stay again should we visit this part of the country.

Staff helpful and accommodating, but room was a bit noisy at night due to other guests inconsideration.

Staff helpful and accommodating, but room was a bit noisy at night due to other guests inconsideration.

A really pleasant hotel with the bonus of within walking distance of Stratford 1mile. Friendly helpful staff and a good selection for Breakfast. We are vegetarian and one gluten free but this was well catered for.

A really pleasant hotel with the bonus of within walking distance of Stratford 1mile. Friendly helpful staff and a good selection for Breakfast. We are vegetarian and one gluten free but this was well catered for.

Hotel clean tidy and quiet. We had a pre booked breakfast which was good. Only down side was the £5 charge for parking. There is nothing around to justify the charge looks better if they just add it to the booking cost.

Hotel clean tidy and quiet. We had a pre booked breakfast which was good. Only down side was the £5 charge for parking. There is nothing around to justify the charge looks better if they just add it to the booking cost.

Everything was wonderful. Thank you!

Everything was wonderful. Thank you!

We were supposed to stay in the cottage as a group of friends but 2 days before our trip we were asked to move to 3 double bedrooms. We asked for the family suite instead so we would have a big communal space and this was a huge, gorgeous room! Would be very expensive for a family for one night but divided by 4 friends it was fine. We were disappointed not to stay in the cottage but the staff and hotel were lovely. The only downside of the room was the temperature, it was absolutely boiling even though we turned it right down and opened all the windows. Perhaps the heating need not have been on at all. The toilet roll holder also fell off the wall. Otherwise all was very high quality. We enjoyed the complementary breakfast but if paying the breakfast would have been very expensive and was small portions. Poached egg was not runny and orange juice not fresh. Beautiful hotel, good location near lovely stratford but traffic noise when windows open.

We were supposed to stay in the cottage as a group of friends but 2 days before our trip we were asked to move to 3 double bedrooms. We asked for the family suite instead so we would have a big communal space and this was a huge, gorgeous room! Would be very expensive for a family for one night but divided by 4 friends it was fine. We were disappointed not to stay in the cottage but the staff and hotel were lovely. The only downside of the room was the temperature, it was absolutely boiling even though we turned it right down and opened all the windows. Perhaps the heating need not have been on at all. The toilet roll holder also fell off the wall. Otherwise all was very high quality. We enjoyed the complementary breakfast but if paying the breakfast would have been very expensive and was small portions. Poached egg was not runny and orange juice not fresh. Beautiful hotel, good location near lovely stratford but traffic noise when windows open.

Lovely hotel with very attentive, friendly staff. Spotlessly clean throughout. Very comfortable bed, quiet area so had a great nights sleep. Had dinner and breakfast, both were very good. Would definitely stay there again.

Nice clean rooms with excellent decor and comfy beds. Staff were very helpful with booking taxis etc. Not sure why you need to pay for parking on top of paying for the room though. Breakast was very good, but if we'd had to pay separately, I do think £16 is a bit steep for a full english.

Nice clean rooms with excellent decor and comfy beds. Staff were very helpful with booking taxis etc. Not sure why you need to pay for parking on top of paying for the room though. Breakast was very good, but if we'd had to pay separately, I do think £16 is a bit steep for a full english.

What a lovely little hotel. Very friendly and helpful staff, providing a very warm welcome. We had two rooms both of which were pretty huge, well equipped and very comfortable. Would 💯 recommend and will use again when staying in the area.

What a lovely little hotel. Very friendly and helpful staff, providing a very warm welcome. We had two rooms both of which were pretty huge, well equipped and very comfortable. Would 💯 recommend and will use again when staying in the area.

Excellent hotel. Very helpful with accomdating my mobilty problem. Good menu and well prepared and presented food. Would come again.

Excellent hotel. Very helpful with accomdating my mobilty problem. Good menu and well prepared and presented food. Would come again.

So clean and modern, the most comfortable bed!

So clean and modern, the most comfortable bed!

Very friendly and a lovly touch with welcome drinks from the staff.

Very friendly and a lovly touch with welcome drinks from the staff.

Relaxed and restful.

Relaxed and restful.

We stayed in five different hotels on our tour across England, and this room was by far the favorite of the entire family. We stayed in the family suite, which was just incredible. It’s literally larger than most apartments I have been in. The beds are comfortable, the location was fabulous, and I’ve already recommended to several people I know coming into the area. We will definitely return!

We stayed in five different hotels on our tour across England, and this room was by far the favorite of the entire family. We stayed in the family suite, which was just incredible. It’s literally larger than most apartments I have been in. The beds are comfortable, the location was fabulous, and I’ve already recommended to several people I know coming into the area. We will definitely return!

A nice property in a good location. Not much to fault really - the room was nice and the whole hotel had a pleasant feel to it. The only criticism is that the breakfast was pretty pricey for what was incredibly average food.