Nice hotel , but when checking in on the evening I felt rather not wanted there , was looked up and down by the two lady’s on reception they didn’t tell me much other than here’s your key , I think it’s because I was in my workwear , but I still payed the same as everyone else there ? Won’t be staying again!… I’ve worked away for 20 years and stayed in a lot fancier hotels and been made to feel a lot more welcome. The lady on when checking out in the morning was lovely though

Nice hotel , but when checking in on the evening I felt rather not wanted there , was looked up and down by the two lady’s on reception they didn’t tell me much other than here’s your key , I think it’s because I was in my workwear , but I still payed the same as everyone else there ? Won’t be staying again!… I’ve worked away for 20 years and stayed in a lot fancier hotels and been made to feel a lot more welcome. The lady on when checking out in the morning was lovely though

Excellent hotel. Staff fridndy and polite Excelent breakfast. Lovely spa with a great indoor/ outdoors pool. Walk to the train station

Excellent stay lovely hotel. Great breakfast and the pool was lovely and warm. Easy walk to train station. Great staff will be back 😀 Thank you

Excellent stay lovely hotel. Great breakfast and the pool was lovely and warm. Easy walk to train station. Great staff will be back 😀 Thank you

We arrived at the hotel At 11.40 pm was given a room, we had just unpacked and they came and knocked on our door and moved us to another room as the water apparantly didn’t work in this room? We went up to room 8 our new room showered which was terrible and got straight into bed. When we woke up and got out of bed we found that the sheet and inside duvet cover was stained with old blood. We complained when we left and they refunded our money . I would like the rest of my money refunded by you please

We arrived at the hotel At 11.40 pm was given a room, we had just unpacked and they came and knocked on our door and moved us to another room as the water apparantly didn’t work in this room? We went up to room 8 our new room showered which was terrible and got straight into bed. When we woke up and got out of bed we found that the sheet and inside duvet cover was stained with old blood. We complained when we left and they refunded our money . I would like the rest of my money refunded by you please

Generally it’s a nice hotel - some areas looked a bit tired though. When I arrived I had to ask for the carpet in my room to be vacuum cleaned. I had an executive double room that was quite smartly decorated, however the air conditioning wasn’t working and the kettle switch kept flicking off - which I found annoying. The shower curtain was stained at the bottom and wasn’t “executive room” standard. Unusually only one hand towel in a double room? The window in the room overlooked the garden but it wasn’t very clean. The area of flat roof immediately below the window had a mixture of gravel and moss and looked unsightly - it really ought to be tidied up. The buffet style cooked breakfast was okay but nothing exciting. I didn’t like the way the eggs were presented and I didn’t like the fact that the egg white was slightly runny on the egg I had - so I didn’t eat it. The staff all seemed very friendly. Lovely garden area. Convenient location close to the M4 and less than a mile into the town. I have stayed at this hotel before and would happily stay again.