Dirty room. Hotel does not care enough to even add a coat of paint. Cracked windows. Filth. Staff expects tips like it is the Sheraton. Restaurant food took one hour to cook! One hour! And the meat brick was apparently cooking for the whole hour. No safe in room. Nice things I can say… the breakfast staff was great. Breakfast OK. The air conditioner and fridge worked well. Pay more money…. Go somewhere better.

Dirty room. Hotel does not care enough to even add a coat of paint. Cracked windows. Filth. Staff expects tips like it is the Sheraton. Restaurant food took one hour to cook! One hour! And the meat brick was apparently cooking for the whole hour. No safe in room. Nice things I can say… the breakfast staff was great. Breakfast OK. The air conditioner and fridge worked well. Pay more money…. Go somewhere better.

Noisy, electricity did not work, so generator was extremely loud. They charged me for water in the room.

Noisy, electricity did not work, so generator was extremely loud. They charged me for water in the room.

Great value in a central location

Great value in a central location

Rating overall four as I would recommend as it’s conveniently located, staff was excellent and rooms are clean, but if I go back to Arusha I might look around before booking back here. Stayed in Sept 2023. Location is convenient and there are a few restaurants around. Many other hotels around. Hotel isnt the newest but is very clean and I felt safe. Staff was very friendly and helpful. There is a restaurant in the hotel and breakfast was included, but after seeing what was available we ended up going to the restaurant 2 minutes walk away. There are a LOT of locals on the street trying to sell things in this area - would advise to insist on having your taxi/bus/tour drop off/pick up at the door of the hotel when you arrive and leave with your luggage.

Rating overall four as I would recommend as it’s conveniently located, staff was excellent and rooms are clean, but if I go back to Arusha I might look around before booking back here. Stayed in Sept 2023. Location is convenient and there are a few restaurants around. Many other hotels around. Hotel isnt the newest but is very clean and I felt safe. Staff was very friendly and helpful. There is a restaurant in the hotel and breakfast was included, but after seeing what was available we ended up going to the restaurant 2 minutes walk away. There are a LOT of locals on the street trying to sell things in this area - would advise to insist on having your taxi/bus/tour drop off/pick up at the door of the hotel when you arrive and leave with your luggage.

I liked safe and quiet of the hotel

I liked safe and quiet of the hotel

the amenities were excellent and the location, in the center of Arusha Town.

the amenities were excellent and the location, in the center of Arusha Town.

It was a great place to stay the night before our safari started. The property is a dated, But it had everything we needed after a long trip. The staff were very friendly and helpful. The hotel is located near restaurants and other attractions and it’s safe to walk during the day. I would stay here again!

It was a great place to stay the night before our safari started. The property is a dated, But it had everything we needed after a long trip. The staff were very friendly and helpful. The hotel is located near restaurants and other attractions and it’s safe to walk during the day. I would stay here again!

As usual a nice stay and always good customer service. They have great pizza! Convenient location.

As usual a nice stay and always good customer service. They have great pizza! Convenient location.

I have been to this hotel before. They are striving to maintain good standards, except for the restaurant service, which has room for improvements!

I have been to this hotel before. They are striving to maintain good standards, except for the restaurant service, which has room for improvements!

Rooms were clean and the staff was great

No working AC in room so have to sleep with window open and next to generator so very hard to sleep.

This is an older property that has been around for many years. It is quaint. Breakfast was very limited as compared to other places that we stayed. Best part was the staff. They were super. Very warm and friendly people who made every effort to provide excellent service. Rose, at the front desk was outstanding. I was looking or Tanzania coffe and could not find it. The staff comntacted the vendor which was about 35 minutes away and on the way to the airport. The hotel staff contacted the coffee place and had them meet me on the highway on our way to the airport. OMG and WOW!!! Way above and beyonf service. When the people say "Welcome" they truly mean it.

The stay was good,big issue is the receipt, no TRA receipt

The stay was good,big issue is the receipt, no TRA receipt

In downtown area, next to few airlines offices . Staff were attentive. Will recommend.

In downtown area, next to few airlines offices . Staff were attentive. Will recommend.