Service from staff not good. No structure, they run around without delivering on customers request. No smiles from staff, they looked tired and uninterested. One in staff opened suddenly our hotelroom door without OK from us. We felt very uncomfortable with this. We where in room, sleeping.

Service from staff not good. No structure, they run around without delivering on customers request. No smiles from staff, they looked tired and uninterested. One in staff opened suddenly our hotelroom door without OK from us. We felt very uncomfortable with this. We where in room, sleeping.

Loved it! Best location in Reims! Tried to add a Photo…. App doesn’alloud. Tried several times.

Loved it! Best location in Reims! Tried to add a Photo…. App doesn’alloud. Tried several times.

Could have been amazing, but execution lacked on many areas. When we arrived the receptionist asked if we, for one free glass of champagne, would waver getting the rooms cleaned for the 3 nights we were staying. When we politely declined, as we prefer a fresh room to one glass of champagne, the receptionist was clearly insulted - not the best start service-wise. The sheets on the top side of the duvet had small brown spots (?), some black mould in the shower, and the breakfast was quite mediocre. I travel a lot, and this was subpar for a nice, french hotel. When we ordered an omelet, there were 4 possible fillings, and I ordered the two - and received an omelet with the other two. My friend ordered mushrooms, and received one with ham. There wasn't anything horrendous persé, but enough small things for it to take away from the experience. The area and location though was perfect and Champagne is a wonderful area.

Could have been amazing, but execution lacked on many areas. When we arrived the receptionist asked if we, for one free glass of champagne, would waver getting the rooms cleaned for the 3 nights we were staying. When we politely declined, as we prefer a fresh room to one glass of champagne, the receptionist was clearly insulted - not the best start service-wise. The sheets on the top side of the duvet had small brown spots (?), some black mould in the shower, and the breakfast was quite mediocre. I travel a lot, and this was subpar for a nice, french hotel. When we ordered an omelet, there were 4 possible fillings, and I ordered the two - and received an omelet with the other two. My friend ordered mushrooms, and received one with ham. There wasn't anything horrendous persé, but enough small things for it to take away from the experience. The area and location though was perfect and Champagne is a wonderful area.

Great location and excellent staff

Great location and excellent staff

Pedestrian walkway with easily 30 restaurants right outside the front door. Locals having beers after work. Quality bistros within a couple blocks Covered parking garage right outside the front door. This is the most convenient hotel you can choose.

Very clean, staff well attentive, very good restaurant.

Stayed here before and it didn’t disappoint. Lovely lobby area and really comfortable and clean rooms. Highly recommend.

Great hotel with Great location

Good two night stay here in early September. The hotel is clean, quiet and convenient. It’s the staff that made the difference. Everyone was friendly and accommodating. We would definitely stay here again.

Good two night stay here in early September. The hotel is clean, quiet and convenient. It’s the staff that made the difference. Everyone was friendly and accommodating. We would definitely stay here again.

Hotel Continental is a lovely, historical property across from the park in Reims. There are a multitude of dining options right outside the door. We did not eat there but the hotel restaurant also has great reviews. The staff is welcoming and helpful. The underground public parking lot is right near the hotel and they will validate guests a portion of the parking costs. The property is clean, well maintained, and lovely. Lots of outdoor plants which creates a very nice atmosphere for your visit to Reims. Very close to the major champagne houses, which we drove to, but you could walk. Also near Notre Dame Reims which is a must see.

Hotel Continental is a lovely, historical property across from the park in Reims. There are a multitude of dining options right outside the door. We did not eat there but the hotel restaurant also has great reviews. The staff is welcoming and helpful. The underground public parking lot is right near the hotel and they will validate guests a portion of the parking costs. The property is clean, well maintained, and lovely. Lots of outdoor plants which creates a very nice atmosphere for your visit to Reims. Very close to the major champagne houses, which we drove to, but you could walk. Also near Notre Dame Reims which is a must see.

Lovely hotel with amazing decor, only stayed I night and would’ve loved to try their restaurant as the menu looked perfect but didn’t get chance… staff on reception were very helpful and the complimentary reusable water bottle and fruit were a nice touch too. Unfortunately the carpark right opposite was inaccessible when we arrived due to road works but this was no fault of the hotel and entrance was open the next day.

Wonderful experience, beautiful room & gorgeous town!

Beautiful hotel perfect location. Easy to get to by car with huge underground car park straight out side. Would highly recommend this hotel for its comfort and location

Wonderful experience, beautiful room & gorgeous town!

Beautiful hotel perfect location. Easy to get to by car with huge underground car park straight out side. Would highly recommend this hotel for its comfort and location

Very convenient to all sites and shopping.

Very convenient to all sites and shopping.

We loved it.

We loved it.

Very nice hotel convenient parking and location, staff were extremely friendly.

Very nice hotel convenient parking and location, staff were extremely friendly.

Clean hotel and great location. Did exactly what it needed to. No real bells or whistles.

Lovely modern room which was not 'hotel std', very comfortable bed. Eco philosophy of hotel great

Clean hotel and great location. Did exactly what it needed to. No real bells or whistles.

Lovely modern room which was not 'hotel std', very comfortable bed. Eco philosophy of hotel great

Lots of construction but the service made up for it.