On the very edge of Condessa - not really walkable to Roma Norte. Very large, loud and busy road between the hotel and the park - bring earplugs. This is not a serene location. The exhaust fumes can be smelled through closed windows once the traffic starts. Shower was terrible, only one of the many shower heads worked and it was barely a drizzle. Bring your own shampoo and conditioner. Quite dated but clean. They gave us lots of pillows so that was great. We didn’t try the restaurant or any other facilities as the front desk person explained nothing about it to us. The television was large and new.

On the very edge of Condessa - not really walkable to Roma Norte. Very large, loud and busy road between the hotel and the park - bring earplugs. This is not a serene location. The exhaust fumes can be smelled through closed windows once the traffic starts. Shower was terrible, only one of the many shower heads worked and it was barely a drizzle. Bring your own shampoo and conditioner. Quite dated but clean. They gave us lots of pillows so that was great. We didn’t try the restaurant or any other facilities as the front desk person explained nothing about it to us. The television was large and new.

We really enjoyed our stay. Lots of PROs and just a couple CONs. The good far outweighed the bad. Our room was wonderful, big, clean, comfortable. We had a suite and it overlooked the park. CON was the street noise. It is loud. We were so tired after days out we fell asleep anyway. Service in the bar and bartender Gustavo was fantastic! Raul was fantastic too! By chance we met the owner on New Years day and he was delightful. PRO The front desk clerk (Edwardo) that worked morning shift was wonderful, helpful, friendly. CON The late afternoon/night front desk clerk was lazy, not friendly and not helpful (didn’t get his name). He was the only bad staff member we had to interact with. Everyone else was great. The worst CON was the water in shower. It sometimes was cold. We read water pressure was bad in other reviews. We had no problem with water pressure, just getting hot showers was hit or miss. My husband thought he figured out how to place the shower head to get maximum heated water. I took a couple cold showers in our 7 day stay. Some days water was hot and fine. Lastly, the maids and maid service team were great. They accommodated our schedule and gave use bottled water whenever we asked. Great service there! Would recommend the hotel. Just be prepared for street noise and possibly a few cold showers and you’ll enjoy this place! We would stay here again!!

We really enjoyed our stay. Lots of PROs and just a couple CONs. The good far outweighed the bad. Our room was wonderful, big, clean, comfortable. We had a suite and it overlooked the park. CON was the street noise. It is loud. We were so tired after days out we fell asleep anyway. Service in the bar and bartender Gustavo was fantastic! Raul was fantastic too! By chance we met the owner on New Years day and he was delightful. PRO The front desk clerk (Edwardo) that worked morning shift was wonderful, helpful, friendly. CON The late afternoon/night front desk clerk was lazy, not friendly and not helpful (didn’t get his name). He was the only bad staff member we had to interact with. Everyone else was great. The worst CON was the water in shower. It sometimes was cold. We read water pressure was bad in other reviews. We had no problem with water pressure, just getting hot showers was hit or miss. My husband thought he figured out how to place the shower head to get maximum heated water. I took a couple cold showers in our 7 day stay. Some days water was hot and fine. Lastly, the maids and maid service team were great. They accommodated our schedule and gave use bottled water whenever we asked. Great service there! Would recommend the hotel. Just be prepared for street noise and possibly a few cold showers and you’ll enjoy this place! We would stay here again!!

Excellent property and great service Location not that good

Excellent property and great service Location not that good

Nice place

Nice place

Beautiful, luxurious hotel. Huge rooms, top notch service. Noisy due to location on main road, but wonderful across from major park in MC. If you buy the Continental Breakfast, always ask for the “Fruta,” over the “jugo,” the fresh fruit plate is glorious. The menu breakfasts are plentiful and really well cooked. The beds are harder than hell, so if you are older, or a tad arthritic, you are likely going to spend a lot of time tossing and turning all night. This is the age of Casper, Saatva, and more superior foam-based, reasonably-priced mattresses for this level of property to be so far behind, no matter the country. Front Desk is English-certified. No worries there. Be sure to give the Front Desk a CC FOR INCIDENTALS. They won’t necessarily ask for one if you have prepaid via Expedia, etc. that will allow you to put charges at the bar and restaurant on your account. Otherwise, it will be pay-as-you-go everywhere in the property. This is a beautiful property, in a very safe neighborhood, across from MC’s “Central Park.” It shames the “majors” (Hilton, Hyatt, etc) in El Centro for pure class, and is little more than a $10-15 Uber from ANYWHERE in the city. The hotel based driver/car is overpriced. But, if you are a newb, there is value to having a dude standing there with your name on it. The price: $100, one-way! Uber is available, but get your Google Translate tuned up. Use an Uber to go back to the APO…about $20.

Beautiful, luxurious hotel. Huge rooms, top notch service. Noisy due to location on main road, but wonderful across from major park in MC. If you buy the Continental Breakfast, always ask for the “Fruta,” over the “jugo,” the fresh fruit plate is glorious. The menu breakfasts are plentiful and really well cooked. The beds are harder than hell, so if you are older, or a tad arthritic, you are likely going to spend a lot of time tossing and turning all night. This is the age of Casper, Saatva, and more superior foam-based, reasonably-priced mattresses for this level of property to be so far behind, no matter the country. Front Desk is English-certified. No worries there. Be sure to give the Front Desk a CC FOR INCIDENTALS. They won’t necessarily ask for one if you have prepaid via Expedia, etc. that will allow you to put charges at the bar and restaurant on your account. Otherwise, it will be pay-as-you-go everywhere in the property. This is a beautiful property, in a very safe neighborhood, across from MC’s “Central Park.” It shames the “majors” (Hilton, Hyatt, etc) in El Centro for pure class, and is little more than a $10-15 Uber from ANYWHERE in the city. The hotel based driver/car is overpriced. But, if you are a newb, there is value to having a dude standing there with your name on it. The price: $100, one-way! Uber is available, but get your Google Translate tuned up. Use an Uber to go back to the APO…about $20.

Beautiful, luxurious hotel. Huge rooms, top notch service. Noisy due to location on main road, but wonderful across from major park in MC. If you buy the Continental Breakfast, always ask for the “Fruta,” over the “jugo,” the fresh fruit plate is glorious. The menu breakfasts are plentiful and really well cooked. The beds are harder than hell, so if you are older, or a tad arthritic, you are likely going to spend a lot of time tossing and turning all night. This is the age of Casper, Saatva, and more superior foam-based, reasonably-priced mattresses for this level of property to be so far behind, no matter the country. Front Desk is English-certified. No worries there. Be sure to give the Front Desk a CC FOR INCIDENTALS. They won’t necessarily ask for one if you have prepaid via Expedia, etc. that will allow you to put charges at the bar and restaurant on your account. Otherwise, it will be pay-as-you-go everywhere in the property. This is a beautiful property, in a very safe neighborhood, across from MC’s “Central Park.” It shames the “majors” (Hilton, Hyatt, etc) in El Centro for pure class, and is little more than a $10-15 Uber from ANYWHERE in the city. The hotel based driver/car is overpriced. But, if you are a newb, there is value to having a dude standing there with your name on it. The price: $100, one-way! Uber is available, but get your Google Translate tuned up. Use an Uber to go back to the APO…about $20.

The view

The view

The staff are amazing and friendly, but the hotel facilities are so bad, one of worst showers I’ve ever had, even they fix it again wasn’t work, also the room doesn’t have small refrigerator, hairdryer, location is far from the downtown so if you are coming to visit the city do not get the hotel this area.

The staff are amazing and friendly, but the hotel facilities are so bad, one of worst showers I’ve ever had, even they fix it again wasn’t work, also the room doesn’t have small refrigerator, hairdryer, location is far from the downtown so if you are coming to visit the city do not get the hotel this area.

The room super hot and the air conditioner unit doesn't work.

The room super hot and the air conditioner unit doesn't work.

Clean property. Close to the park

Clean property. Close to the park

The Green Park Hotel is gorgeous, elegant, cozy, spotless, and pampering. The food in the restaurant is outstanding. Even more wonderful than the hotel itself are the loving, kind, helpful and delightful staff there. We were in Mexico City to visit a very sick family member in the hospital and we felt like the compassionate staff carried us through a very difficult time! Muchas gracias to dear Rene, Gerardo, Luis, Musio, Alejandro, and all the others who took such good care of us!

The Green Park Hotel is gorgeous, elegant, cozy, spotless, and pampering. The food in the restaurant is outstanding. Even more wonderful than the hotel itself are the loving, kind, helpful and delightful staff there. We were in Mexico City to visit a very sick family member in the hospital and we felt like the compassionate staff carried us through a very difficult time! Muchas gracias to dear Rene, Gerardo, Luis, Musio, Alejandro, and all the others who took such good care of us!

The bed sheets were not clean, no change was offered, not even a change of room.

The bed sheets were not clean, no change was offered, not even a change of room.

It's a comfortable stay. The entire vibe of the hotel is a little vintage. While the balcony view is nice, it's located near a very busy street. So it's hard to actually sit at the balcony and enjoy a quiet afternoon. Desk service can communicate in English, room service was quick and reliable.

It's a comfortable stay. The entire vibe of the hotel is a little vintage. While the balcony view is nice, it's located near a very busy street. So it's hard to actually sit at the balcony and enjoy a quiet afternoon. Desk service can communicate in English, room service was quick and reliable.

This is a beautifully renovated space that has much to recommend it. The rooms are spacious and elegantly furnished, with huge bathrooms (double sink, stall shower and soaking bath), with tv's in the bedroom and bathroom (though there was no sound for CNN, the only English language station). The lobby is also elegant and beautifully done. The hotel is located across the street from a major park. The staff was unfailingly nice and helpful, and the day desk person was particularly helpful. The two hotel restaurants were fine and the breakfast was good. On the negative side, the location was a bit far from anywhere you might want to visit (nothing really walkable), although most places easily were accessed by Uber - there are very few restaurants or shops in walking distance. Apparently the subway goes under the property, and you can often feel the vibrations in the toilet area! The street in front of the hotel, which fronts on a central and lovely park, is quite busy, and the sounds from passing trucks can be a bit loud. I found the beds overly firm, but our friend liked it fine, so that is just an issue of taste; they have no feather pillows, only foam. If you stay at this hotel, throw in a nightlight and a multiple socket adapter as there are not a lot of outlets available in the room. In general, a very lovely place to stay, but not in a super-convenient neighborhood.

Green Park was wonderful! The hotel was beautifully appointed, elegant and clean, the staff was friendly and attentive. I would suggest that it would be helpful if the rooms had a mini fridge, access to ice and available irons. The restaurants were very nice and the food was very good. Also, in our room, the shower jet system did not work well making the water pressure too low for a comfortable shower. All in all we had a marvelous stay at the hotel and highly recommend it.

Green Park was wonderful! The hotel was beautifully appointed, elegant and clean, the staff was friendly and attentive. I would suggest that it would be helpful if the rooms had a mini fridge, access to ice and available irons. The restaurants were very nice and the food was very good. Also, in our room, the shower jet system did not work well making the water pressure too low for a comfortable shower. All in all we had a marvelous stay at the hotel and highly recommend it.

Clean and shiny, comfortable, free bikes were a wonderful way to enjoy a day and the hotel is in the perfect location for biking to Roma or across the park to polanco. (Or Sunday all the way down the reforma) we loved Mexico City. The bar and view cafe was not popular but the greenpark cafe was great!

Clean and shiny, comfortable, free bikes were a wonderful way to enjoy a day and the hotel is in the perfect location for biking to Roma or across the park to polanco. (Or Sunday all the way down the reforma) we loved Mexico City. The bar and view cafe was not popular but the greenpark cafe was great!

It was amazing and they were very helpfu

It was amazing and they were very helpfu