Unfortunately, my room at the Mosaic had bedbugs and I awoke with approximately 50 bites. I asked the employee what their policy was to deal with this infestation so that they could get rid of them. She consulted someone by phone and declared they have no policy, but they could refund any future nights if I left. The most they could do was change the sheets but only the following day. I had been hoping they would consider it a big enough problem that they would fumigate to ensure that no future guests would be bitten. I was deeply concerned about bringing bedbugs to my next hotel so I decided to stay the next night (mistake!) and they allowed me to wash and dry my clothes for ONLY €15, how kind. Of course, the second night, I doubled the number of swollen, itchy bites, and knew I could not stay. I did not ask for a refund of my third night so of course I had paid for three nights in exchange for about 100 bedbug bites. One problem with bedbugs is that only a certain percentage of humans manifest a reaction to their bites, so probably plenty of people are carrying them from place to place and not realizing it. If I am the one who tells you your hotel has bedbugs, believe me! Eventually some other guest will get them too, so PLEASE have a policy for eradicating them before they spread.

The Mosaic Hotel is conveniently located close to main attractions. The price is very good for this location. The bed was very comfortable and the sheets were very clean. There is no airconditioning in the hotel, but you can open the window and you will be alright. Please, check the pictures and reviews of other costumers before booking. There is a short walk throug the courtyard to get to the hotel, which some people might not like. It was perfectly safe.

Was hard to get any sleep as room 13 was very noise and on my last night room 11 was extremely noise and was moving furniture and there was throwing and banging noise. Sadly there isnt like any other cheap hotels a cattle, te or coffee or even a cup in the room. Tv in comon room wasn’t showing much.pillows was very soft. I needed put 2 together to get any sleep. Otherwise room was good, clean and furnishings even cheap were looking nice. Staff was great.

No fridge inside room, but given cheaper pricing it is not surprising. Otherwise stay was good/room was adequate along with private bathroom I had paid for.

Very convenient location. What I didn't like were the shared bathrooms but it was Hockey championships so everywhere else was fully booked. The breakfast does not cater for gluten-intolerant, vegan or vegetarians enough. There is cereal, cheese and boiled eggs. Breakfast vastly needs improving with alternative options and alternative milks.

I had a real bargain and I did not read the description very carefully. I had a shared toilet/bathroom but it was not a problem - in the hours (early) that I used it I did not have to queue. The common room allows for storing your groceries but no facilities to cook. The complimentary breakfast is not luxurious but it gets you nourished before you go to town. The location is the best of this hotel. The old town is within walkable distance and the public transportation is close and the network is extensive. It only is quite difficult to find out the lines and where they go except by trial and error and Google map. If you come by car remember to book parking in advance.

We did not like in the beginning. It was because our special need but as we continue lived felt like family. Staff helped us a lot. I do recommend this place. Shop and other needs within walking distance.

Great Location... quiet.