A studio in a residential building, in a quiet part of Sestriere. Secure underground parking with lock. Comfortable and well equipped.The concierge Elena, is especially lovely and helpful. She speaks perfect English (and French and Italian, of course!)

Property was clean and well furnished although kitchen outfitting was very basic, e.g. no wine glasses.

We truly enjoyed the Chalet Edelweiss. Our room (apartment) was clean and spacious, the beds were comfortable, and the hostess was wonderful and very helpful.

Studio apartment with balcony facing the mountain with a 10 minute walk to the nearest lifts. Basic apartment but clean and well equipped for a weeks stay. Private, secure parking at €10 a day. €2.5 per person per day cleaning fee but wasn’t clear what this was for. Nobody cleaned our apartment while we stayed. Elena the host was very friendly and helpful giving us information about lifts passes/ski hire/lessons etc. Always available by phone if not at reception. Free ski locker at ski hire place beside slopes and a small fee for boot warming locker if required. No need to walk back to apartment with gear which was great.

Only negatives were dog mess on the pavement and bathroom ventilation

Unfortunately when we arrived at the Chalet we were told that they were full and could not accommodate us, despite having booked a number of weeks beforehand. The staff were extremely apologetic and surprised that Hotel.com had not contacted us. The staff then took us to another hotel (Palace 2) and made sure we were happy. It is a shame we had to move as the Chalet looked very nice and the staff were great. Why there was no room is anyone's guess? Overall we had a great to trip to Setrierre. People, Food and the Skiing was great.

We booked a studio standard with balcony and mountain view that appeared to be a room in the basement without window, hence the lower total grade. We upgraded and got a very nice and big flat with a fantastic view over the mountains and morning sun for breakfast on the balcony. Close to the centre and not far from the ski lifts where you can leave your ski gears for a comfortable after ski.