Near to the old city. An excellent apartment for a couple of days. We are very pleasent.

The location was perfect. The apartement was nice, clean and modern.

Excellent stay, great location, very clean and everything you would expext provided. Brilliant communication with the team before and during our stay. They also arranged airport transfers. Slightly clearer entry instructions and how to order breakfast but very minor issues l!

Excellent stay, great location, very clean and everything you would expext provided. Brilliant communication with the team before and during our stay. They also arranged airport transfers. Slightly clearer entry instructions and how to order breakfast but very minor issues l!

Well we had booked three comfort studios Paris one bedroom, which we booked a year in advance. The rooms were hardly comfortable, they were extremely small (couldn't swing a cat). We all lived out of a suitcase for the entire duration as the cupboard space was minimal, no draws at all. Falling over our suitcases was a common occurrence through the night. We tried to explain to reception via phone whether it would be possible to move to a larger room, not possible apparently. The bathroom was that small you had to have the door open whilst in there, when seated on the toilet your knees touched the wall. The so called futon wash inded a stained mattress on the floor, unmaid, in a bunk style area with an unclimable, dangerous metal ladder, which was painful on the bottom of your feet. The pillows in the rooms were also stained yellow, the maid didn't enter the rooms for the whole time we were there, we were forced to bag our rubbish, and we left the bag outside our room because it was unhigenic to leave it on our floor, it was never removed. Our towels should have been changed after 3 nights according to their itinerary, not the case. Tea/coffee was never topped up, and toilet roll ran out. Overall the hotels.com adverting images, and information advertised misrepresented and misleaded the customer. (Deception). I personally believe these apartments should not be advertised on your website as it damning your good reputation.

Well we had booked three comfort studios Paris one bedroom, which we booked a year in advance. The rooms were hardly comfortable, they were extremely small (couldn't swing a cat). We all lived out of a suitcase for the entire duration as the cupboard space was minimal, no draws at all. Falling over our suitcases was a common occurrence through the night. We tried to explain to reception via phone whether it would be possible to move to a larger room, not possible apparently. The bathroom was that small you had to have the door open whilst in there, when seated on the toilet your knees touched the wall. The so called futon wash inded a stained mattress on the floor, unmaid, in a bunk style area with an unclimable, dangerous metal ladder, which was painful on the bottom of your feet. The pillows in the rooms were also stained yellow, the maid didn't enter the rooms for the whole time we were there, we were forced to bag our rubbish, and we left the bag outside our room because it was unhigenic to leave it on our floor, it was never removed. Our towels should have been changed after 3 nights according to their itinerary, not the case. Tea/coffee was never topped up, and toilet roll ran out. Overall the hotels.com adverting images, and information advertised misrepresented and misleaded the customer. (Deception). I personally believe these apartments should not be advertised on your website as it damning your good reputation.

Nice area, close to market square. Very small room n no elevator. Our room was on the 4th floor.

Nice area, close to market square. Very small room n no elevator. Our room was on the 4th floor.

Excellent location!

Excellent location!

The location is absolutely fantastic. The staff are friendly, efficient and helpful. Every message was responded to almost instantly. Great customer service

The location is absolutely fantastic. The staff are friendly, efficient and helpful. Every message was responded to almost instantly. Great customer service

We had a wonderful stay. The check in was easy even though we arrived late. It was clean, convenient and close to the old town - just a short walk. Only thing was that the pillows were a bit flat compared to at home.

We had a wonderful stay. The check in was easy even though we arrived late. It was clean, convenient and close to the old town - just a short walk. Only thing was that the pillows were a bit flat compared to at home.

Great location

Great location

Amazing location. Clean, tidy and modern. Only downside was 103 stairs up to the property and no lift. Fine for us but not so good for others.

Amazing location. Clean, tidy and modern. Only downside was 103 stairs up to the property and no lift. Fine for us but not so good for others.

Wonderful stay, the accommodation was lovely' in a great location. The Apartment kept us well up to date and nothing was too much trouble. Would stay here again without a doubt.

Wonderful stay, the accommodation was lovely' in a great location. The Apartment kept us well up to date and nothing was too much trouble. Would stay here again without a doubt.

Very clean modern apartments. Staff were very helpful in organising trips to Auschwitz and Zakopane. Easy check in out of hours.

Very clean modern apartments. Staff were very helpful in organising trips to Auschwitz and Zakopane. Easy check in out of hours.

Looks nearly brand new... clearly spent some thought on the whole place

The apartment is brilliant value for money. Only complaint for the full trip would have been they’re aren’t any instructions from the hotel on how to use the heating.

The apartment is brilliant value for money. Only complaint for the full trip would have been they’re aren’t any instructions from the hotel on how to use the heating.

Just over the road from the old town, this hotel was a great find. Very helpful staff before and during our stay, and the room was very comfortable, warm, and stocked full of many things to keep you self-sufficient in Kraków. Only downside is that the rooms do face the street and it can be fairly loud if you’re not a deep sleeper but easily rectifiable with some earbuds! Would definitely book again!

Just over the road from the old town, this hotel was a great find. Very helpful staff before and during our stay, and the room was very comfortable, warm, and stocked full of many things to keep you self-sufficient in Kraków. Only downside is that the rooms do face the street and it can be fairly loud if you’re not a deep sleeper but easily rectifiable with some earbuds! Would definitely book again!

Beautiful new apartments close to Rynek. Great staff

Great location, well appointed and lovely and warm!

Couldn’t have asked for more! The rooms were comfortable and had everything we needed. The service was above and beyond. It’s a very short walk to the old town square.

Couldn’t have asked for more! The rooms were comfortable and had everything we needed. The service was above and beyond. It’s a very short walk to the old town square.

Excellent apartments and staff are so friendly and helpful. Would definately recommend