The bed sheets had a cigarette hole and did not appear to be clean. The walls were dirty. The room was not cleaned during the time I was there and I only found out at the end of my stay that for security reasons, they only clean rooms when a guest is in the room. In any case, the room was dirty at check-in.

The bed sheets had a cigarette hole and did not appear to be clean. The walls were dirty. The room was not cleaned during the time I was there and I only found out at the end of my stay that for security reasons, they only clean rooms when a guest is in the room. In any case, the room was dirty at check-in.

All I wanted was an alarm call. Beyond them.

All I wanted was an alarm call. Beyond them.

Small room and old

Small room and old

Horrible check in experience! Even though I booked and paid online, the receptionist asked me to pay at the property. I had to wait for his manager who only shows up at the hotel at 10 PM, to check on this issue and later tells me payment was already made online. Wasted so much of my time on this. And I don’t even want to begin with the cleanliness of the rooms, there were cockroaches all over and also the rooms had a very weird smell.

Horrible check in experience! Even though I booked and paid online, the receptionist asked me to pay at the property. I had to wait for his manager who only shows up at the hotel at 10 PM, to check on this issue and later tells me payment was already made online. Wasted so much of my time on this. And I don’t even want to begin with the cleanliness of the rooms, there were cockroaches all over and also the rooms had a very weird smell.

Relaxing

Relaxing

Rooms are old and smell the smoke.

Rooms are old and smell the smoke.

The Hotel is in a very bad part of town. The Desk staff were very friendly and polite. There were NO SMOKING signs all over the Hotel, but some of the other staff were smoking as well as the guest. The Night Clubs are very loud, you can not sit in any of them and enjoy the atmosphere. There is NO restaurant in the Hotel so you have to use room service. overall I would not return to this Hotel. 1 STAR

The Hotel is in a very bad part of town. The Desk staff were very friendly and polite. There were NO SMOKING signs all over the Hotel, but some of the other staff were smoking as well as the guest. The Night Clubs are very loud, you can not sit in any of them and enjoy the atmosphere. There is NO restaurant in the Hotel so you have to use room service. overall I would not return to this Hotel. 1 STAR

Old hotel in scetchy neighborhood. It smelled like smoke throughout even though there were no smoking signs. ALL the bars and restaurants sucked! Music was played way too loud in clubs! Will stay in Juffair next time.

Old hotel in scetchy neighborhood. It smelled like smoke throughout even though there were no smoking signs. ALL the bars and restaurants sucked! Music was played way too loud in clubs! Will stay in Juffair next time.

The Baisan was quite disappointing all the way around. It’s an older hotel, for one, and definitely needs a face lift, but mostly we were disappointed in the service. We asked for a non-smoking room and were given a smoking room. We were told that once the air conditioning kicked in, the smoke smell would go away. Not!! There was an ashtray in that room, which would encourage smoking, and there was also an ashtray in the room we finally agreed upon, so I don’t think they have any true non-smoking rooms. The next morning we wanted to send out laundry and followed hotel instructions - fill out the laundry list, put the clothes in the laundry bag, leave laundry on the bed and hang out door sign saying “Please pick up laundry”. Not only did they not pick up the laundry, they didn’t even make up the room. We got back to the hotel at 8pm after a long, hot day touring and then had to wait for our room to be made up. During the 4 days we were there, we never got clean glasses, we had to call housekeeping to get toilet paper and Kleenex. Housekeeping seemed to be sleeping on the job. The location was okay - near the National Museum - and we never felt unsafe. But even though the price was reasonable, I would never stay here again.

The Baisan was quite disappointing all the way around. It’s an older hotel, for one, and definitely needs a face lift, but mostly we were disappointed in the service. We asked for a non-smoking room and were given a smoking room. We were told that once the air conditioning kicked in, the smoke smell would go away. Not!! There was an ashtray in that room, which would encourage smoking, and there was also an ashtray in the room we finally agreed upon, so I don’t think they have any true non-smoking rooms. The next morning we wanted to send out laundry and followed hotel instructions - fill out the laundry list, put the clothes in the laundry bag, leave laundry on the bed and hang out door sign saying “Please pick up laundry”. Not only did they not pick up the laundry, they didn’t even make up the room. We got back to the hotel at 8pm after a long, hot day touring and then had to wait for our room to be made up. During the 4 days we were there, we never got clean glasses, we had to call housekeeping to get toilet paper and Kleenex. Housekeeping seemed to be sleeping on the job. The location was okay - near the National Museum - and we never felt unsafe. But even though the price was reasonable, I would never stay here again.

Good location! Close to Hard Rock Cafe and fast food shops.

Good location! Close to Hard Rock Cafe and fast food shops.

This hotel should not be listed on Expedia hotels list. It should not be rated as a hotel. It is on very unsafe and poor neighborhood with poor service. No working internet or phone. Bathrooms are dirty and non functional. I would commend it for anyone.

This hotel should not be listed on Expedia hotels list. It should not be rated as a hotel. It is on very unsafe and poor neighborhood with poor service. No working internet or phone. Bathrooms are dirty and non functional. I would commend it for anyone.

I have asked for a non smoking room - but the reception politely mentioned that non existent in the hotel and the best they can do is remove the ashtray from the room. staff are friendly and they have good parking provided.

Convenient location and good breakfast

Convenient location and good breakfast

The hotel is not bad, but in the room the smell of the smoke was terrible. During the night there is a lot of noise due the bars all around. For that money I would have expected better general conditions.

The hotel is not bad, but in the room the smell of the smoke was terrible. During the night there is a lot of noise due the bars all around. For that money I would have expected better general conditions.

It's too expensive and however the quality is normal

It's too expensive and however the quality is normal

Stay was good but poor response to requests Breakfast was not in the hotel I had to go outside

Stay was good but poor response to requests Breakfast was not in the hotel I had to go outside

Do not recommend for families, otherwise is alright.