Good

Nice equipment and kindness staff.

Not much problem. wall socket doesn't work in lavatory.

Nice equipment and kindness staff.

Not much problem. wall socket doesn't work in lavatory.

Second time booking the Grand Mercure this month and invited my family this time! Best hotel experience in all of Seoul! Will definitely be back! ☺️👍

Second time booking the Grand Mercure this month and invited my family this time! Best hotel experience in all of Seoul! Will definitely be back! ☺️👍

It was amazing! Great location and great service. Would like to take my family again!! Friendly service good breakfast. If I knew it was this great I would reserve every time!

It was amazing! Great location and great service. Would like to take my family again!! Friendly service good breakfast. If I knew it was this great I would reserve every time!

Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.

Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.

Nice and clean hotels, provide very good experience while in korea

Nice and clean hotels, provide very good experience while in korea

Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms

Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms

The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!

The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!

Service, Location is perfect!

Service, Location is perfect!

Not too bad, but they need to think about 'cleaning'.

Not too bad, but they need to think about 'cleaning'.

We traveled from America to Korea for 3 weeks I have experienced many hotels while visiting Korea twice a year..There was no hotel that made me want to go again. But this time..This is the first hotel that gave me a comfortable and good image from beginning to end We finally found the hotel we wanted Everyone in every hotel is kind. It's clean. The bed is comfortable enough to make you want to bring a mattress. It's cleaned well, and the laundry is hung in the closet when I come back in the afternoon. They even received the package, so in front of the room!! I'm here.. It's the best!! The transportation is great and there are various games to play with children around. Of course, the swimming pool in the hotel is also a safe and good place to stay with children. Of course, I won't have to look for another place in the future Thank you.

We traveled from America to Korea for 3 weeks I have experienced many hotels while visiting Korea twice a year..There was no hotel that made me want to go again. But this time..This is the first hotel that gave me a comfortable and good image from beginning to end We finally found the hotel we wanted Everyone in every hotel is kind. It's clean. The bed is comfortable enough to make you want to bring a mattress. It's cleaned well, and the laundry is hung in the closet when I come back in the afternoon. They even received the package, so in front of the room!! I'm here.. It's the best!! The transportation is great and there are various games to play with children around. Of course, the swimming pool in the hotel is also a safe and good place to stay with children. Of course, I won't have to look for another place in the future Thank you.

We, including my little poodle, enjoyed our stay. Very clean, and quiet, excellent service. I give 10 for everything!!! Thank you

We, including my little poodle, enjoyed our stay. Very clean, and quiet, excellent service. I give 10 for everything!!! Thank you

The service and room were very good, but the wait to check-in was long. The pool had a funny smell and the breakfast buffet was so-so.

The service and room were very good, but the wait to check-in was long. The pool had a funny smell and the breakfast buffet was so-so.

Very nice setting with kitchen and bedroom. Unfortunately we couldn’t enjoy much because of the bad smell from bathroom.

Spacey, clean, dog-friendly

Love the additional doggy service. Good work! They accommodated special request to use pool and sauna on separate occasion in the same day Good amenities

Love the additional doggy service. Good work! They accommodated special request to use pool and sauna on separate occasion in the same day Good amenities

Great service, beautiful room and excellent view. Room-service breakfast was really delicious as well!