Staff are friendly and helpful at all times and the Hotel is extremely clean and well kept. The rooms are a good size and equipped with all you would expect. Beds are comfy and provide for a good nights sleep. There is an extensive variety available for breakfast in the spacious restaurant, which is beautifully designed. All in all a perfect place for a comfortable stay.

In general, the hotel is good. The biggest problem we experienced is that it advertises that rooms have a/c but in reality is just a fan that doesn't cool the room. Therefore, we had trouble sleeping. Staff is friendly.

In general, the hotel is good. The biggest problem we experienced is that it advertises that rooms have a/c but in reality is just a fan that doesn't cool the room. Therefore, we had trouble sleeping. Staff is friendly.

I visited last year, and it was perfect! But, this time it was not so good.. The air condition in the room was horrible. It was over 30° outside, and it was almost the same in the room with the coldest setting on the air condition. It just kept blowing hot air into the room, which made it unbearable to sleep during the nights. I asked 4 times in the reception for a new room, and after i finally got one, then the air condition was just as bad. I got told by the reception/the technician that since i had the "lowest/standard" room i just had to deal with it... But i had booked a "deluxe" room which made no sense to me. This resulted in 4 nights with no sleep. The breakfast was okay, but it was also much better last year. I paid alot to stay at this hotel, but i don't think it was worth it in the end because of the insanely warm rooms :(

I visited last year, and it was perfect! But, this time it was not so good.. The air condition in the room was horrible. It was over 30° outside, and it was almost the same in the room with the coldest setting on the air condition. It just kept blowing hot air into the room, which made it unbearable to sleep during the nights. I asked 4 times in the reception for a new room, and after i finally got one, then the air condition was just as bad. I got told by the reception/the technician that since i had the "lowest/standard" room i just had to deal with it... But i had booked a "deluxe" room which made no sense to me. This resulted in 4 nights with no sleep. The breakfast was okay, but it was also much better last year. I paid alot to stay at this hotel, but i don't think it was worth it in the end because of the insanely warm rooms :(

The hotel is directly across from the arena and about 30mins walk from the city centr. Our room was very spacious and comfortable. Breakfast was lovely. Staff were friendly.

The hotel is directly across from the arena and about 30mins walk from the city centr. Our room was very spacious and comfortable. Breakfast was lovely. Staff were friendly.

Great hotel, fabtastic location with train stations nearby, short walk into the city.

Great hotel, fabtastic location with train stations nearby, short walk into the city.

Air conditioning non existent in family room which meant two extremely hot uncomfortable nights for over £600. Réception miserable and unhelpful, took payment for car parking , didn’t give a token which was required to activate barrier which meant another trip back into the hotel , not so much as an apology

Air conditioning non existent in family room which meant two extremely hot uncomfortable nights for over £600. Réception miserable and unhelpful, took payment for car parking , didn’t give a token which was required to activate barrier which meant another trip back into the hotel , not so much as an apology

This was really nice hotel … staff were friendly, the room was spacious and had everything you needed, the breakfast was good and in a very lovely room and easy access to cologne ( walkable) … and with nice restaurants nearby. Bonus it has parking.

This was really nice hotel … staff were friendly, the room was spacious and had everything you needed, the breakfast was good and in a very lovely room and easy access to cologne ( walkable) … and with nice restaurants nearby. Bonus it has parking.

Great location, very nice rooms and excellent breakfast

Great location, very nice rooms and excellent breakfast

Beside some difficulties with the room key the rest of our staying was good.

Beside some difficulties with the room key the rest of our staying was good.

Excellent rooms love it

Excellent rooms love it

A wonderful hotel in every way

A wonderful hotel in every way

Decent hotel within walking distance of city centre. Thankfully not as grotty as there!

Decent hotel within walking distance of city centre. Thankfully not as grotty as there!

Hotel was great and the staff was really friendly. Everything was very clean and the breakfast each morning was great (except there is no self serve coffee option so sometimes it can take awhile) the large downside was that the room got very hot every night and it was highly disruptive to sleep. Also there was no bed sheet. Only a comforter (top blanket) which I thought was strange.

Hotel was great and the staff was really friendly. Everything was very clean and the breakfast each morning was great (except there is no self serve coffee option so sometimes it can take awhile) the large downside was that the room got very hot every night and it was highly disruptive to sleep. Also there was no bed sheet. Only a comforter (top blanket) which I thought was strange.

All is excellent, location is great, I had a room at the back on floor 4 which was completely quiet at night, room was very clean, staff were efficient, wifi worked fine, My only tiny negative is perhaps putting a bit of artwork or design into the bedroom as it is quite bland. I definitely recommend and would stay again.

All is excellent, location is great, I had a room at the back on floor 4 which was completely quiet at night, room was very clean, staff were efficient, wifi worked fine, My only tiny negative is perhaps putting a bit of artwork or design into the bedroom as it is quite bland. I definitely recommend and would stay again.

Unique, large, modern, gorgeous room! Underground subway nearby could be heard from the room regularly. Hotel neglected to prepare room for 4 guests but quickly remedied the situation with excellent service and a free bottle of wine.

Unique, large, modern, gorgeous room! Underground subway nearby could be heard from the room regularly. Hotel neglected to prepare room for 4 guests but quickly remedied the situation with excellent service and a free bottle of wine.

Lovely hotel and wonderful staff. Very convenient to the Laxness Arena for an evening concert. Breakfast was excellent and the restaurant area is in a converted swimming pool. It was quirky and elegant and quite fun for your early morning coffee! I would most definitely stay here again

Lovely hotel and wonderful staff. Very convenient to the Laxness Arena for an evening concert. Breakfast was excellent and the restaurant area is in a converted swimming pool. It was quirky and elegant and quite fun for your early morning coffee! I would most definitely stay here again

Hotel is fine, reception staff wasn't very friendly and housekeeping came knocking on our door early in the morning. They probably just wanted to check if we were still in the room or already checked out. Why don't they check with the reception? It happens a lot and it's really annoying. The U Bahn to the city centre was horrible. We had to wait for almost half an hour and we had to skip two trains because they were too busy. Same thing on the way back late in the evening. Walking is a better option. But off course, the hotel is not to blame for this.