Really friendly staff and very comfortable room

Strange service, no half pints, till didn't work so turned back on me to fill out paper work, left me standing waiting for my pint......and then explained...

Strange service, no half pints, till didn't work so turned back on me to fill out paper work, left me standing waiting for my pint......and then explained...

I booked for one night and checked in and had to be let into my room as there was a problem with the key card system. We ordered our meals and the starts came up at different times and my work colleague ate his main course before I had to go into the kitchen to ask for my main course which was sitting there under the lights. It was obvious the hotel is so understaffed, the girl on reception was amazing and very professional but was so up against it checking in people, serving behind the bar, taking food orders and letting people in there rooms. Management need to have a serious look at themselves!!

I booked for one night and checked in and had to be let into my room as there was a problem with the key card system. We ordered our meals and the starts came up at different times and my work colleague ate his main course before I had to go into the kitchen to ask for my main course which was sitting there under the lights. It was obvious the hotel is so understaffed, the girl on reception was amazing and very professional but was so up against it checking in people, serving behind the bar, taking food orders and letting people in there rooms. Management need to have a serious look at themselves!!

I was not disappointed

I was not disappointed

It did exactly what we wanted. It was just a nice and clean stay overall. Breakfast choices were good as well. Easy to check in and check out. Parking on site.

It did exactly what we wanted. It was just a nice and clean stay overall. Breakfast choices were good as well. Easy to check in and check out. Parking on site.

Nice and comfy (to former Premier Inn levels) but a few things in my room could have been better: - had to wait for five minutes or so for someone to come to the reception desk to check me in - there was no cold water in the bathroom sink, so it was hard to brush my teeth without getting scalded - wall between bedrooms was wafer-thin, so I could hear every word of the couple's conversation next-door - the ground floor storage room "Fire door - keep locked" had been left ajar - a fire extinguisher in the corridor was missing

Nice and comfy (to former Premier Inn levels) but a few things in my room could have been better: - had to wait for five minutes or so for someone to come to the reception desk to check me in - there was no cold water in the bathroom sink, so it was hard to brush my teeth without getting scalded - wall between bedrooms was wafer-thin, so I could hear every word of the couple's conversation next-door - the ground floor storage room "Fire door - keep locked" had been left ajar - a fire extinguisher in the corridor was missing

I did not like evening meal arrangements. Hotel said to have bar and restaurant. Restaurant not available . Only poor quality bar snacks available.

Great facility for an overnight stop when travelling north. Just off the A1 but very little road noise in the room. Modern clean hotel with friendly staff adequate bar menu reasonable prices will use again.

Ok for one night. Bed was comfy. Everything a bit tired.

Ok for one night. Bed was comfy. Everything a bit tired.

Slight glitch at check in with breakfast added as per booking sorted with the minimum of fuss. Breakfast ladies could've be more helpful all in all great value for money and great stay

Slight glitch at check in with breakfast added as per booking sorted with the minimum of fuss. Breakfast ladies could've be more helpful all in all great value for money and great stay

Mould on in the rooms and bathroom

Mould on in the rooms and bathroom

Arrived early and asked, young chap on the desk helped us out and checked us in early so we could get ready for the wedding we were attending nearby. Clean, convenient and good sized room.

Arrived early and asked, young chap on the desk helped us out and checked us in early so we could get ready for the wedding we were attending nearby. Clean, convenient and good sized room.

I was worried when I pulled up and saw the outside, but on entering I was impressed . The service was great and the room and bathroom was really spacious. The free breakfast was fantastic. Will definitely stay again

I was worried when I pulled up and saw the outside, but on entering I was impressed . The service was great and the room and bathroom was really spacious. The free breakfast was fantastic. Will definitely stay again

Neat and Peaceful

Neat and Peaceful

Not bad. However the pictures is not what I got. I got an old room. It was very hot. Not air con, just a fan. The tv was very old school, and about the same size as an iPad screen. There’s no plugs near the bed, only one behind the tv. The shower was powerful. Only got one towel which is a shame if you are coming with a partner. Bed was comfy. However was woken up at 7:30 by the workers, sounded like they were doing the bins, and dropping things on the floor very loudly. If I was to stay here again, I wouldn’t want to stay in the rooms 50-60.

Not bad. However the pictures is not what I got. I got an old room. It was very hot. Not air con, just a fan. The tv was very old school, and about the same size as an iPad screen. There’s no plugs near the bed, only one behind the tv. The shower was powerful. Only got one towel which is a shame if you are coming with a partner. Bed was comfy. However was woken up at 7:30 by the workers, sounded like they were doing the bins, and dropping things on the floor very loudly. If I was to stay here again, I wouldn’t want to stay in the rooms 50-60.

Breakfast was the best hot buffet breakfast I’ve had. Hotel could do with a freshen up, but it was clean and perfect for what we needed

Breakfast was the best hot buffet breakfast I’ve had. Hotel could do with a freshen up, but it was clean and perfect for what we needed

We have stayed at Miilestone Hotel before. It is conveniently located just off the A1(M) so makes a good overnight stop. The hotel is mainly used by contractors and businessmen during the week, but was quiet. The rooms are basic but large and clean. Unfortunately the bed this time was very uncomfortable, and a nearby fire door slammed shut every time someone used it so I slept poorly. The food in the restaurant is basic pub fare but is reasonably priced and good. The self service cooked breakfast is also standard fare but well cooked and hot. This stay two contractors in the bar used the 'F' constantly which was very unpleasant. We would however use the hotel again to break our journey.

We have stayed at Miilestone Hotel before. It is conveniently located just off the A1(M) so makes a good overnight stop. The hotel is mainly used by contractors and businessmen during the week, but was quiet. The rooms are basic but large and clean. Unfortunately the bed this time was very uncomfortable, and a nearby fire door slammed shut every time someone used it so I slept poorly. The food in the restaurant is basic pub fare but is reasonably priced and good. The self service cooked breakfast is also standard fare but well cooked and hot. This stay two contractors in the bar used the 'F' constantly which was very unpleasant. We would however use the hotel again to break our journey.

Our room was clean and spacious. We booked a room for 2, but only provided 1 bath towel. The staff were very friendly and helpful. The on-site restaurants were convenient and served a delicious full English breakfast. Overall, we had a good experience.