Very good

Very good

Excellent breakfast included! Nice offerings. Attentive staff! Short walk to shopping mall 5th Avenand the beach.ue

Excellent breakfast included! Nice offerings. Attentive staff! Short walk to shopping mall 5th Avenand the beach.ue

nice and quite place

nice and quite place

Very nice and simple hotel, really recommend room with balcony facing front of the hotel

Very nice and simple hotel, really recommend room with balcony facing front of the hotel

The pool and bar are great. Parking is fantastic large lots of room for any vehicle. The bolted is very conveniently located in the Downtown of Playa del Carmen. I’d return here it was great.

The pool and bar are great. Parking is fantastic large lots of room for any vehicle. The bolted is very conveniently located in the Downtown of Playa del Carmen. I’d return here it was great.

The stay super exceeded my expectations. The hotel was beautiful and felt very intimate while also was very clean. The staff was all amzing and very pleasant. I loved the location was perfect being that it was approximately a 3 minute walk to 5th street. There was never any loud noise which was perfect for a great night sleep. I will definitely be coming back😊

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool

The stay super exceeded my expectations. The hotel was beautiful and felt very intimate while also was very clean. The staff was all amzing and very pleasant. I loved the location was perfect being that it was approximately a 3 minute walk to 5th street. There was never any loud noise which was perfect for a great night sleep. I will definitely be coming back😊

First and foremost, I would like to express my gratitude to the hotel staff, who were exceptionally kind, polite, gentle, and helpful throughout my stay. Their sincerity was evident, as not once did anyone expect or ask for tips for the services they provided. The environment is clean and tranquil, making it unsuitable for those seeking a party atmosphere. Situated just three short blocks from 5th Avenue, the hotel is conveniently close to numerous restaurants, clubs, and shops. Despite its proximity to the 5th avenue, noise from nearby clubs is minimal, as the hotel is not located directly at the intersection where most clubs are situated. Consequently, outside noise is quite manageable and has never disrupted my sleep. The hotel itself is typically quiet, and after 11 pm, it becomes incredibly serene and relaxing. The cleanliness of the hotel is outstanding, and the housekeeping staff are not only efficient but also incredibly respectful. On multiple occasions, I have left money in the bathroom, and each time, it has been untouched and exactly where I left it. The breakfast offered is satisfying, with a variety of options available on the menu. While the choices may become somewhat repetitive for long-term stays, there are still plenty of options to choose from. Overall, I wish you a pleasant trip. This hotel is both beautiful and conveniently located.

First and foremost, I would like to express my gratitude to the hotel staff, who were exceptionally kind, polite, gentle, and helpful throughout my stay. Their sincerity was evident, as not once did anyone expect or ask for tips for the services they provided. The environment is clean and tranquil, making it unsuitable for those seeking a party atmosphere. Situated just three short blocks from 5th Avenue, the hotel is conveniently close to numerous restaurants, clubs, and shops. Despite its proximity to the 5th avenue, noise from nearby clubs is minimal, as the hotel is not located directly at the intersection where most clubs are situated. Consequently, outside noise is quite manageable and has never disrupted my sleep. The hotel itself is typically quiet, and after 11 pm, it becomes incredibly serene and relaxing. The cleanliness of the hotel is outstanding, and the housekeeping staff are not only efficient but also incredibly respectful. On multiple occasions, I have left money in the bathroom, and each time, it has been untouched and exactly where I left it. The breakfast offered is satisfying, with a variety of options available on the menu. While the choices may become somewhat repetitive for long-term stays, there are still plenty of options to choose from. Overall, I wish you a pleasant trip. This hotel is both beautiful and conveniently located.

all was ok

all was ok

Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!

Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!

Great facilities and services, especially towel service, parking and breakfast

Great facilities and services, especially towel service, parking and breakfast

My favorite things were the breakfast & the pool. The staff was very helpful & nice.

My favorite things were the breakfast & the pool. The staff was very helpful & nice.

Front desk person wasn't helpful at all

Front desk person wasn't helpful at all

The staff very helpful and attentive

The staff very helpful and attentive

Excellent location. Nice pool

Excellent location. Nice pool

We had an excellent stay here ! The rooms were large and cleaned excellently every day, the staff were all really friendly and the breakfast was plentiful and tasty with fresh eggs served to taste which were great! It was a great base for us. 5 minute walk to 5th Ave and plenty out so that it was so quiet on a night time! The waiting staff work really hard here! Fabian who we saw every morning always went out of his way to speak to our children and we were always checked on to see if we needed anything. The bar staff also work really hard and always smile and say hello! It really was a perfect 2 week stay! Thank you to everyone!

We had an excellent stay here ! The rooms were large and cleaned excellently every day, the staff were all really friendly and the breakfast was plentiful and tasty with fresh eggs served to taste which were great! It was a great base for us. 5 minute walk to 5th Ave and plenty out so that it was so quiet on a night time! The waiting staff work really hard here! Fabian who we saw every morning always went out of his way to speak to our children and we were always checked on to see if we needed anything. The bar staff also work really hard and always smile and say hello! It really was a perfect 2 week stay! Thank you to everyone!