I cant wrap my head around how they got 5 stars. The room had a broken mirror and wasnt cleaned. The staff are not service minded at all. The indoorpool cost extra money. We asked for water 3 days in a row until they put water in our room. We stayed one night in porto at a 4 star hotel and the difference is crazy. Someone welcomes you at the door, carries the bags and everyone was warm and nice.

A little ways from city center

A little ways from city center

3 lights not working, but manager came to change bulbs.

3 lights not working, but manager came to change bulbs.

We have family in Braga and make it a point to stay at Melia when visiting. This is our first time back since COVID. It was just as we left it which is good and bad. It is starting to show its age and may be in need of a refresh. The mattresses are terribly hard. While the dinner and breakfast buffets are well priced, we remember the food tasting better.

We have family in Braga and make it a point to stay at Melia when visiting. This is our first time back since COVID. It was just as we left it which is good and bad. It is starting to show its age and may be in need of a refresh. The mattresses are terribly hard. While the dinner and breakfast buffets are well priced, we remember the food tasting better.

Modern and lovely

Modern and lovely

Limited entertainment in room - the tv had no way of connecting to streaming apps and we couldn’t connect own entertainment devices in it. One of the robes in our room was dirty when we arrived. The cleaning lady came to our room and asked if we wanted cleaning, we said no and she just used the key card to enter the room anyway. The food selection at breakfast was very limited also.

Limited entertainment in room - the tv had no way of connecting to streaming apps and we couldn’t connect own entertainment devices in it. One of the robes in our room was dirty when we arrived. The cleaning lady came to our room and asked if we wanted cleaning, we said no and she just used the key card to enter the room anyway. The food selection at breakfast was very limited also.

We love the convenience of this property. Needs maintenance (bathtub spout fell off, shower door wouldn’t go on track air conditioning was not working properly) and deep cleaning. Otherwise, pool, buffet and experience is good.

We love the convenience of this property. Needs maintenance (bathtub spout fell off, shower door wouldn’t go on track air conditioning was not working properly) and deep cleaning. Otherwise, pool, buffet and experience is good.

Together with my wife, I stayed a week in this hotel. It was a pleasure for us, the staff was amazing, the room was cleaned every day, at breakfast you had plenty to choose from, and the food at the restaurant was perfect. The only thing I consider negative is the price of 25 euros per day for a dog or a cat.

Together with my wife, I stayed a week in this hotel. It was a pleasure for us, the staff was amazing, the room was cleaned every day, at breakfast you had plenty to choose from, and the food at the restaurant was perfect. The only thing I consider negative is the price of 25 euros per day for a dog or a cat.

On a main road it is not easy to reach without doing a long tour, modern, efficient, nice incoming, clean

On a main road it is not easy to reach without doing a long tour, modern, efficient, nice incoming, clean

Dining was limited but very good in the Hotel, very neat and clean. Would stay here again

The hotel is very nice. Good pool and great breakfast!

Dining was limited but very good in the Hotel, very neat and clean. Would stay here again

The hotel is very nice. Good pool and great breakfast!

Nice spacious rooms

Nice spacious rooms

large hotel, good breakfast

large hotel, good breakfast

Perfect location and service

Perfect location and service

Staff were very polite and helpful

Staff were very polite and helpful

I choose this place to relax in the hotel after working. They sell that they have a very fast internet connection. My work for two days were a disaster. I couldn’t even have a meeting without using my 4g phone connection. Their internet was a disgrace. I bought the full package for the meals. For a place like Braga where you can eat the best Portuguese food everywhere this hotel was very very weak, with a limit of 2 dishes and all very basic. The buffet was good in the first day, but in the dinner when things are finish they don’t bring more. I arrived once at 21h00 and basically they didn’t have more to replace the things. By the way. The 2nd day were the remains of the day before. as it wasn't to my liking at all I ended up not showing up for the last lunch I had already paid for. Even at the last breakfast, the orange juice that many people want to drink had an absolutely strange taste and when I asked to change it they brought a new one that was exactly the same. All very strange for a 5 star hotel... Finally. The Spa part of the hotel, since there weren't many people turned out to be the best part.

I choose this place to relax in the hotel after working. They sell that they have a very fast internet connection. My work for two days were a disaster. I couldn’t even have a meeting without using my 4g phone connection. Their internet was a disgrace. I bought the full package for the meals. For a place like Braga where you can eat the best Portuguese food everywhere this hotel was very very weak, with a limit of 2 dishes and all very basic. The buffet was good in the first day, but in the dinner when things are finish they don’t bring more. I arrived once at 21h00 and basically they didn’t have more to replace the things. By the way. The 2nd day were the remains of the day before. as it wasn't to my liking at all I ended up not showing up for the last lunch I had already paid for. Even at the last breakfast, the orange juice that many people want to drink had an absolutely strange taste and when I asked to change it they brought a new one that was exactly the same. All very strange for a 5 star hotel... Finally. The Spa part of the hotel, since there weren't many people turned out to be the best part.

Lovely place. Very helpful friendly staff. Food was great with a good variety. View outside of the pool and garden was superb. Bedroom was nice and beds co.fortable and large. Room had good air conditioning.