The check in was horrible, I had to practically beg for the code to get in. Then the check out, you’re required to remove the garbage then bring the parking fob back up to the room once you’ve exited the garage. Not practical.

Great unit esp having attached washrooms to both bedrooms. Worked out great for two couples

Great unit esp having attached washrooms to both bedrooms. Worked out great for two couples

As most people have said, the check-in process is a bit confusing. After that, though, things were smooth! Great property, great location. Would book again!

As most people have said, the check-in process is a bit confusing. After that, though, things were smooth! Great property, great location. Would book again!

First, the check in process was the worst I've ever dealt with on any platform. They make you do things like send your photo holding your ID next to your face and all your guests. Next, I had to change my guests from 3 to 2 and they refused to refund the extra cost despite making the request within an hour of the booking. Second, there was a water problem in Calgary and the host demanded that I DO NOT SHOWER, WASH THE DISHES, FLUSH THE TOILETS. Despite also sending a notice that I will be charged if I do not load the dishwasher and run it. Third, parking instructions were terrible in the whole situation of picking up the key fob running up and down the elevator. Fourth, there is NO AIR CONDITIONING. Staying during Stampede week when the weather was in the high 30's and you're cooking in the room. The “support staff” just argues with you and sends you nonsense documentation that have nothing to do with your issue. Bed pillows are super flat and they can't even provide appropriate drinking glasses where every glass was different sizes and kinds. It was a horrific stay on every level. Only pro was the view was nice.

First, the check in process was the worst I've ever dealt with on any platform. They make you do things like send your photo holding your ID next to your face and all your guests. Next, I had to change my guests from 3 to 2 and they refused to refund the extra cost despite making the request within an hour of the booking. Second, there was a water problem in Calgary and the host demanded that I DO NOT SHOWER, WASH THE DISHES, FLUSH THE TOILETS. Despite also sending a notice that I will be charged if I do not load the dishwasher and run it. Third, parking instructions were terrible in the whole situation of picking up the key fob running up and down the elevator. Fourth, there is NO AIR CONDITIONING. Staying during Stampede week when the weather was in the high 30's and you're cooking in the room. The “support staff” just argues with you and sends you nonsense documentation that have nothing to do with your issue. Bed pillows are super flat and they can't even provide appropriate drinking glasses where every glass was different sizes and kinds. It was a horrific stay on every level. Only pro was the view was nice.

Location is brilliant. Easy to walk to stampede grounds and downtown area. Simple 7 minute drive to the zoo. Gorgeous view. The only down side is some of the homeless right outside the building. The view is stunning. Little wear and tear in the unit but very clean.

Location is brilliant. Easy to walk to stampede grounds and downtown area. Simple 7 minute drive to the zoo. Gorgeous view. The only down side is some of the homeless right outside the building. The view is stunning. Little wear and tear in the unit but very clean.

When we arrived at 5pm , as many others have noted, the door was locked with no way to get in. I called and the lady I spoke to insisted it should be open ( it was not) and really offered up no solutions for me. Thankfully someone let us in and we were able to get to the unit. I’m speaking with the security guard the door is always locked on weekends and after 5 as a result of the major problem with homelessness and drug addicts that sleep / hang around the front of the building. Once we got the unit it was filthy, floors were dirty, bathrooms were filthy, toilet was broken, linens were dirty. When I mentioned it to the global team they said they would not it ( so sleep in dirty linens I guess) after calling Expedia direct they were able to get Global to send a maintenance man who did a quick clean and fixed a few things- and I have heard nothing since. I travel to Calgary every month for business and this is by far the worst unit I have been in.

When we arrived at 5pm , as many others have noted, the door was locked with no way to get in. I called and the lady I spoke to insisted it should be open ( it was not) and really offered up no solutions for me. Thankfully someone let us in and we were able to get to the unit. I’m speaking with the security guard the door is always locked on weekends and after 5 as a result of the major problem with homelessness and drug addicts that sleep / hang around the front of the building. Once we got the unit it was filthy, floors were dirty, bathrooms were filthy, toilet was broken, linens were dirty. When I mentioned it to the global team they said they would not it ( so sleep in dirty linens I guess) after calling Expedia direct they were able to get Global to send a maintenance man who did a quick clean and fixed a few things- and I have heard nothing since. I travel to Calgary every month for business and this is by far the worst unit I have been in.

No running water Tedious check in process, required submitting government ID picture by email. Had to wait over 30 minutes to get access to building, comms back and forth with Global Stay by phone and email and kept being told to wait another 5 minutes. Finally the security guard at the front desk let us in. Furnished with IKEA furniture, not as pictured on site. No parking available despite how the unit was advertised. Feb 13th 2024, sent communication to Global Stay advising of no running water in shower, vanity and kitchen sink. Video attached. No warnings of water being shut off. Clearly failing to comply with Alberta Health's Minimum Housing and Health Standards. Asked for refund due to Global Stay breaching its obligation to me as a short-term tenant. March 9th 2024, Par, Manager of Global Stay Team, advised that "building management is obliged to provide all amenities that are in charge of theirs, such as parking availabilities, water supplements provided." March 10th, 2024 - I requested the contractual documents and policies that obligate the building management to be directly responsible to Global Stay’s short-term renters. March 21, 2024 - reply from Kristy, Manager Global Stay Team, "We consider this case closed as per last message by my colleague" April 2, 2024 requested again the contractual documents that obligate the building management to be responsible for issues encountered by Global Stay short-term tenants. No reply from Global Stay

No running water Tedious check in process, required submitting government ID picture by email. Had to wait over 30 minutes to get access to building, comms back and forth with Global Stay by phone and email and kept being told to wait another 5 minutes. Finally the security guard at the front desk let us in. Furnished with IKEA furniture, not as pictured on site. No parking available despite how the unit was advertised. Feb 13th 2024, sent communication to Global Stay advising of no running water in shower, vanity and kitchen sink. Video attached. No warnings of water being shut off. Clearly failing to comply with Alberta Health's Minimum Housing and Health Standards. Asked for refund due to Global Stay breaching its obligation to me as a short-term tenant. March 9th 2024, Par, Manager of Global Stay Team, advised that "building management is obliged to provide all amenities that are in charge of theirs, such as parking availabilities, water supplements provided." March 10th, 2024 - I requested the contractual documents and policies that obligate the building management to be directly responsible to Global Stay’s short-term renters. March 21, 2024 - reply from Kristy, Manager Global Stay Team, "We consider this case closed as per last message by my colleague" April 2, 2024 requested again the contractual documents that obligate the building management to be responsible for issues encountered by Global Stay short-term tenants. No reply from Global Stay

Lots of lights in condo were burnt out

Lots of lights in condo were burnt out

Property was fine, homeless seemed to be around the exterior of the property. Front area could use a good power wash!

Property was fine, homeless seemed to be around the exterior of the property. Front area could use a good power wash!

It was a good and pleasurable experience to stay here.

It was a good and pleasurable experience to stay here.

This is a great property, great location, safe and secure property near downtown. My only reason for not giving a 5 star review is that it needs a few upgrades but was very clean.

This is a great property, great location, safe and secure property near downtown. My only reason for not giving a 5 star review is that it needs a few upgrades but was very clean.

I don’t like that you must be 25 to stay here. My deposit was increased to $1000 because I’m 20. As someone who had even stayed in an apartment building and doesn’t go to the city this was very confusing, even with the extra google doc. The man at the front desk helped me even though the google doc said the front desk wouldn’t help. That was very nice. Now that I figured everything out I would stay here again. The apartment is very nice, it had everything you’d near, even a dishwasher. The view is nice and some excellent ramen and sushi is only 10 min walk away.

I don’t like that you must be 25 to stay here. My deposit was increased to $1000 because I’m 20. As someone who had even stayed in an apartment building and doesn’t go to the city this was very confusing, even with the extra google doc. The man at the front desk helped me even though the google doc said the front desk wouldn’t help. That was very nice. Now that I figured everything out I would stay here again. The apartment is very nice, it had everything you’d near, even a dishwasher. The view is nice and some excellent ramen and sushi is only 10 min walk away.

Their check-in system is broken. They are tons of preliminary steps which I was okay with. Upon reaching the hotel, their remote access system was broken and they blamed the company which handles their phone lines. I was stuck waiting in the lobby for over 2 hours, from 12:30 am to 2:30 am, after which I could finally access the apartment. Would definitely not recommend it to anybody in the area, please look elsewhere.

Their check-in system is broken. They are tons of preliminary steps which I was okay with. Upon reaching the hotel, their remote access system was broken and they blamed the company which handles their phone lines. I was stuck waiting in the lobby for over 2 hours, from 12:30 am to 2:30 am, after which I could finally access the apartment. Would definitely not recommend it to anybody in the area, please look elsewhere.

This was one of the most memorably awful accommodations I have ever experienced. 1500 characters is not enough space to fully explain how bad.

This was one of the most memorably awful accommodations I have ever experienced. 1500 characters is not enough space to fully explain how bad.

What a place…. Iam going to stay there again….

What a place…. Iam going to stay there again….

The worst customer service I’ve ever experienced. Nothing wrong with the apartment other than no wifi router

Great location and nice unit but cleaners did not do a thorough job as well as it should have been. Check in procedure very tedious

The worst customer service I’ve ever experienced. Nothing wrong with the apartment other than no wifi router