This is a very clean and comfortable hotel in an ideal location. Front desk people were friendly and helpful. There were just a few amenities missing that would have made it better: a makeup mirror and tissues and water. They provide a bottle of water on your first day only which is annoying and inconvenient. Any place with any class will give you a bottle of water everyday. I asked and was refused. Otherwise, a very nice hotel.

Great location. Beautiful communal lounge. Lacks gym and pool, but that is a known. Very helpful staff.

Great location. Beautiful communal lounge. Lacks gym and pool, but that is a known. Very helpful staff.

Excellent location in old town and even though relatively noisy outside we could hear nothing inside our room. Perfect location for exploring Bilbao.

Excellent location in old town and even though relatively noisy outside we could hear nothing inside our room. Perfect location for exploring Bilbao.

Nice and clean hotel with knowledgeable staff.

Nice and clean hotel with knowledgeable staff.

Very nice hotel in great central neighborhood in the old part of town. It’s very charming. The staff was friendly and helpful and spoke English. There is a very convenient restaurant attached to the hotel.

Very nice hotel in great central neighborhood in the old part of town. It’s very charming. The staff was friendly and helpful and spoke English. There is a very convenient restaurant attached to the hotel.

The hotel was welcoming and the room was comfortable. I liked the minimalist approach in the hotel design. I didn’t have breakfast. The front desk staff answered questions thoughtfully and house keeping was friendly. The location was a pleasant stroll along the river to the Guggenheim. I bought food supplies from Geuria bio supermarket just past the plaza next door. Lots of other options nearby. Leaving was easy as there was a taxi rank right outside though I could have taken the metro instead.

The hotel was welcoming and the room was comfortable. I liked the minimalist approach in the hotel design. I didn’t have breakfast. The front desk staff answered questions thoughtfully and house keeping was friendly. The location was a pleasant stroll along the river to the Guggenheim. I bought food supplies from Geuria bio supermarket just past the plaza next door. Lots of other options nearby. Leaving was easy as there was a taxi rank right outside though I could have taken the metro instead.

This is an excellent 2 star hotel with the facilities of a 4 star. The rooms are attractive enough to ignore the lack of view (light well only). Great bathroom, safe, even a kettle. Really helpful staff and a great location on the edge of the Casco Viejo and close to public transport

This is an excellent 2 star hotel with the facilities of a 4 star. The rooms are attractive enough to ignore the lack of view (light well only). Great bathroom, safe, even a kettle. Really helpful staff and a great location on the edge of the Casco Viejo and close to public transport

Lovely little hotel, centrally located with public parking nearby. The in-house restaurant was excellent and the staff very friendly.

Lovely little hotel, centrally located with public parking nearby. The in-house restaurant was excellent and the staff very friendly.

Excellent location, walking distance centrally to everything, parking for the car just a few steps away and overall excellent.

Excellent location, walking distance centrally to everything, parking for the car just a few steps away and overall excellent.

Highly recommended property to stay at. It is renovated and it presents very well. It is close to transport (bus, metro, trans and in walking distance to the main train station). Staff is very nice and will try to accommodate you as much as they can (we got a very early check in at our arrival). I will definitelly stay there again.

Highly recommended property to stay at. It is renovated and it presents very well. It is close to transport (bus, metro, trans and in walking distance to the main train station). Staff is very nice and will try to accommodate you as much as they can (we got a very early check in at our arrival). I will definitelly stay there again.

absolute stunning room!

comfortable!

comfortable!

absolute stunning room!

This hotel was so perfect for us. We only stayed one night, but the night was perfect. The room was spacious, well-located, and very comfortable. Will stay again!

This hotel was so perfect for us. We only stayed one night, but the night was perfect. The room was spacious, well-located, and very comfortable. Will stay again!

Contemporary and modern .Spotlessly clean and in a great location

Contemporary and modern .Spotlessly clean and in a great location

Great staff who helped immensely and always had a smile to greet us. The location was fantastic and the quality of the rooms very high

Great staff who helped immensely and always had a smile to greet us. The location was fantastic and the quality of the rooms very high

Great value for price! Our room was the perfect size and the property was very clean. It seems to be brand new (slight lingering smell of fresh paint, but that didn't bother us). Can't beat the location- very easy walk into Abando and great access to all of old town. Expedia seems to have the wrong check-in time as we learned when we arrived at the hotel at 10:30am. Luckily, our room was ready, so they let us in early. Staff was very polite and helpful throughout our stay. One thing we felt the hotel really should invest in is umbrellas. It wasn't an issue since there are plenty of people selling them for a reasonable price on the street. But in a city as rainy as Bilbao, every hotel should have some extra umbrellas. Robes would have been a nice to have, but not necessary. Overall we had a great stay! Would definitely recommend this hotel to anyone visiting Bilbao.