The staff is very focused on making sure you have a pleasant stay. The rooms are very nice. The first room I had overlooked a dog park and after I got tired of the barking while trying to work they moved my room with no issues.

Clean, great service, location in Condesa/Roma, great rooftop bar for night time, fun lobby with shops and lots to do.

The staff is very focused on making sure you have a pleasant stay. The rooms are very nice. The first room I had overlooked a dog park and after I got tired of the barking while trying to work they moved my room with no issues.

Clean, great service, location in Condesa/Roma, great rooftop bar for night time, fun lobby with shops and lots to do.

Just book it

Just book it

The hotel is very beautiful and in a quiet area, near many restaurants but not walkable to tourist attractions. Breakfast is very good but very limited. The room is spacious and all the facilities are just great and the service at the reception is very polite and lovely. The only thing i don't accept is that with 12 degrees celzius outside the heater doesn't exist in this hotel. I woke up to a cold room, got out from a shower to a cold room, and got sick. I complained to the hotel and still wait for a compensation, i expect much more from 5 stars hotel in that price

The hotel is very beautiful and in a quiet area, near many restaurants but not walkable to tourist attractions. Breakfast is very good but very limited. The room is spacious and all the facilities are just great and the service at the reception is very polite and lovely. The only thing i don't accept is that with 12 degrees celzius outside the heater doesn't exist in this hotel. I woke up to a cold room, got out from a shower to a cold room, and got sick. I complained to the hotel and still wait for a compensation, i expect much more from 5 stars hotel in that price

Clean, friendly people and beautiful art. Wonderful location

Clean, friendly people and beautiful art. Wonderful location

Great staff, location, and overall quality of hotel room & amenities.

Great staff, location, and overall quality of hotel room & amenities.

overall, excellent facility and Staff. Maids are especially attentive. restaurants not being open upon arrival Monday night, left us a few options. Also, the bar area outside left us wet because of the umbrella situation Not shielding us from the rain.

This hotel location is perfect. You can arrive easily from the airport and move with ease from it to other places. The staff is very friendly. The area was quiet even for our room that was close go the street.

very good experience

Very good

I have been stayed during two day from 9/2 to 9/4. But, i still did not get back deposit. Thus, please hurry up.

I have been stayed during two day from 9/2 to 9/4. But, i still did not get back deposit. Thus, please hurry up.

great

Very nice accomodations

Great service!

Nice hotel located in a nice neighborhood. I would stay there again.

Staffing was excellent, plus hotel and areas where precious.

Hotel is very nice. Check in was smooth. Got a superior king room on the 5th floor. Very spacious, quiet, beds are very comfortable. Only found the breakfast selection to be limited, but not bad for a quick bite early am before your outing. I would definitively return.

Had a great experience staying. Friendly staff and!!

Stay here!! The hotel and our room was spotless!! The entire staff was friendly and helpful. Our room requests were honored and the entire staff works hard to serve its customers. The property is beautiful and the Skybar is awesome. We will return here on our next visit to MXC!!

Stay here!! The hotel and our room was spotless!! The entire staff was friendly and helpful. Our room requests were honored and the entire staff works hard to serve its customers. The property is beautiful and the Skybar is awesome. We will return here on our next visit to MXC!!

Fantastic stay. Quick weekend trip was great! The check in process was smooth and the ladies at concierge were very helpful with my Hot Air Ballon process and taxi. The surroundings is safe and definitely clean, I was up at 4 in the morning and there were staff cleaning the front of the hotel!!

Overall a very nice hotel in a great location with good rooms. Service, while friendly, had some room for improvement. To note: -We had issues being able to lock our balcony upon check-in that was an overly complicated and time consuming process that in the end only required them giving us a key. -They only gave us 1 complimentary water bottle one day, and it was a process to get the one we were owed in the morning, which they gave us 2, then did not replenish the water at all that day because they said they gave us 2 more already, but we were still owed one and had to argue with them about it. We found this ridiculous and rubbed us the wrong way, especially considering we were in one of their most expensive rooms. Also, when we ran out of tissues, instead of providing another box they just shoved a few new ones into the empty box. They also didn't replenish the disposal coffee cups. -One night we tried for over an hour (maybe two) to get ice, which never came. It was kind of late, just before midnight upon first request, but seriously, how hard is it to furnish your guests a bucket of ice? Other than minor but annoying service issues the stay was very good, and I wouldn't not recommend it, but if we were to come back, we probably would try somewhere different.

Fantastic stay. Quick weekend trip was great! The check in process was smooth and the ladies at concierge were very helpful with my Hot Air Ballon process and taxi. The surroundings is safe and definitely clean, I was up at 4 in the morning and there were staff cleaning the front of the hotel!!

We loved this property and neighborhood! Great drinks at the downstairs bar and great Carjillos at the cute coffee shop. The neighborhood was soooo walkable and close to everywhere we wanted to visit. Would stay here again, and would recommend this hotel to anyone staying in Mexico City!

Staff was incredibly welcoming and accommodating from the moment I entered. Greating me by name was a small gesture with huge impact. In a time where airbnb's are becoming as expensive as hotels, I appreciate the impeccable service and warm experience. It made my first time in Mexico City that much more enjoyable. Whenever I return, I know where I'm going to stay.