Sunscape Puerto Vallarta Resort & Spa All Inclusive
Struttura tutto incluso in Puerto Vallarta
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Include gli elementi essenzialiGiardino, Piscina, Aria condizionata e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questo hotel
Family fun on the beach, with free water park, near La Isla
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Sunscape Puerto Vallarta Resort & Spa All Inclusive's 4 restaurants.
Housekeeping is available on request.
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Sunscape Puerto Vallarta Resort & Spa All Inclusive's 4 restaurants.
Housekeeping is available on request.
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
TV
Palestra o centro fitness
Giardino
Adatto alle famiglie
Mappa di Puerto Vallarta
Camere disponibili
Deluxe Resort View Double
Letti non specificati • 32 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Deluxe Resort View King
Letti non specificati • 32 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Deal Of the Day
Letti non specificati • 32 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Deluxe Family Kids Garden View
Letti non specificati • 36 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Deluxe Junior Suite Bay View Double
Letti non specificati • 63 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
€€€€
Recensioni
4.0
Property is oudated. Leaks on the ceiling. Elevator is dirty. Washroom is cramped. Bedding is not well dried. Room odor is terrible. Not recommended.
4.0
Hotel was flooded it was very unsafe for children and elderly to be walking to get food
4.0
Hotel was flooded it was very unsafe for children and elderly to be walking to get food
10.0
Great time over there. Very nice staff with great food.
10.0
Great time over there. Very nice staff with great food.
4.0
I visited Sunscape in 2019 and liked the resort and specially the food and decided to return this summer 2024 with my family, 12 people total, 4 different rooms. I noticed that the property hasn't been maintained, it looks ran down. I upgraded to a suit with beach view and it looked very old, furniture, couch, everything looked old. The bed sheet has a blood stain and twice we had to call to get it replaced. House keeping was always late and we had to call, one day they didn't even leave towels. The food was bad, nothing like what it used to be. The dining was also limited. Lines were very long and when they would finally sit us, there were not enough waiters to serve our drinks, and we couldn't do it ourselves because the buffet didn't give us the option to serve our own drinks. The pool lounge chairs were always taken. One employee specifically watched over 6 chairs because the guests gave him money. It didn't seem fair at all. The beach didn't have enough seating and we were not allowed to use the towels at the beach. The bar didn't have chairs or stools to sit on. Bar line was also long all the time. There was less seating available from what it used to be. Lack of communication between employees. No AC or fans in lobby area. Lot's of bees at the buffet restaurant, which made it difficult to eat. The only restaurant I enjoyed what the Italian one, great service. However, I would NOT return or recommend Sunscape.
4.0
I visited Sunscape in 2019 and liked the resort and specially the food and decided to return this summer 2024 with my family, 12 people total, 4 different rooms. I noticed that the property hasn't been maintained, it looks ran down. I upgraded to a suit with beach view and it looked very old, furniture, couch, everything looked old. The bed sheet has a blood stain and twice we had to call to get it replaced. House keeping was always late and we had to call, one day they didn't even leave towels. The food was bad, nothing like what it used to be. The dining was also limited. Lines were very long and when they would finally sit us, there were not enough waiters to serve our drinks, and we couldn't do it ourselves because the buffet didn't give us the option to serve our own drinks. The pool lounge chairs were always taken. One employee specifically watched over 6 chairs because the guests gave him money. It didn't seem fair at all. The beach didn't have enough seating and we were not allowed to use the towels at the beach. The bar didn't have chairs or stools to sit on. Bar line was also long all the time. There was less seating available from what it used to be. Lack of communication between employees. No AC or fans in lobby area. Lot's of bees at the buffet restaurant, which made it difficult to eat. The only restaurant I enjoyed what the Italian one, great service. However, I would NOT return or recommend Sunscape.
4.0
I did not like the fact that I was charged a early (11am) check in fee and was not given a room until regular check in time (3pm). Hotel staff advised me that i only paid to eat and drink early and i did not pay for the room. When I finally got my room, I noticed it wasn’t the room I had booked. I brought this up to the staff and they advised they were doing this for me as a favor. When I walked into my room I noticed it was hot and the AC was not working. In addition, the room was next to the party pool, which is what i was trying to avoid. The staff then changed me to a different room, and advised they would rather me stay in this room instead of refunding me my money. The room was still hot and humid and the AC in this room was unacceptable. The food at this resort was poor and its not worth the high price I paid for this resort. I would recommend you avoid this resort unless you want a mediocre hotel. This is by far the worst resort I have ever stayed in while vacationing in Mexico.
4.0
I did not like the fact that I was charged a early (11am) check in fee and was not given a room until regular check in time (3pm). Hotel staff advised me that i only paid to eat and drink early and i did not pay for the room. When I finally got my room, I noticed it wasn’t the room I had booked. I brought this up to the staff and they advised they were doing this for me as a favor. When I walked into my room I noticed it was hot and the AC was not working. In addition, the room was next to the party pool, which is what i was trying to avoid. The staff then changed me to a different room, and advised they would rather me stay in this room instead of refunding me my money. The room was still hot and humid and the AC in this room was unacceptable. The food at this resort was poor and its not worth the high price I paid for this resort. I would recommend you avoid this resort unless you want a mediocre hotel. This is by far the worst resort I have ever stayed in while vacationing in Mexico.
1.0
Terrible. A/C not working and nothing was done to make it better or offer better service to accommodate us.
1.0
Terrible. A/C not working and nothing was done to make it better or offer better service to accommodate us.
6.0
If it wasnt for the staff, i would not recommend this hotel. Special thanks to Ivan, Victor, Gus, and Alex for the great service to me and my family. To the bell hop crew Angel, Christian, amd Ismael thank you for a great start and finish to our vacation.
6.0
If it wasnt for the staff, i would not recommend this hotel. Special thanks to Ivan, Victor, Gus, and Alex for the great service to me and my family. To the bell hop crew Angel, Christian, amd Ismael thank you for a great start and finish to our vacation.
4.0
the bed was good. The place was clean. staff was very courteous
I only ate at the buffet and the food was horrible. One would expect much much better from an all inclusive package since the food is one major reason you go for an all inclusive package and dont intend to go anywhere else to eat. I did not eat at the other restaurants so i cannot say about those. But due to the issue with the buffet, I will never stay at Sunscape again.
4.0
the bed was good. The place was clean. staff was very courteous
I only ate at the buffet and the food was horrible. One would expect much much better from an all inclusive package since the food is one major reason you go for an all inclusive package and dont intend to go anywhere else to eat. I did not eat at the other restaurants so i cannot say about those. But due to the issue with the buffet, I will never stay at Sunscape again.
6.0
All the staff is very nice and helpful. The room had an unpleasant smell and there were flies and mosquitoes in the room. The pool water was not clear it was cloudy.
6.0
All the staff is very nice and helpful. The room had an unpleasant smell and there were flies and mosquitoes in the room. The pool water was not clear it was cloudy.
4.0
The property is decent, but you can tell is outdated. There were water leaks inside the restaurant, Tiki Taco, which is not something I expect at any hotel. The pool and water park hours are terrible! The water park is only open for 5 hours in the afternoon. It seemed like many locals come to this place. They would come to the pool before it opens and save seats and not come back until later in the day. Such a shame because others can't use those chairs. The pool was dirty, and it doesn't seem to have a regular cleaning cycle but only when they do it manually in the mornings. The beach was gross! I get that the ocean brings out debris and algae, but I've stayed at other resorts where they clean it every day so the area looks clean. I didn't even want to take pictures on the beach because it looked so dirty. The AC in the room worked, but something is off. Not sure if it is because is old, not getting serviced properly, or just how hard it works with the weather, but there is this off smell when you walk in. All the clothes we put in the closet smelled like it! We had extra clothes for the "just in case" when traveling with children and they all absorbed that musty smell from the room. Two of the 3 elevators were broken! It was hard to check out because of our luggage with only one working elevator. Food was ok, not great. Kids club is small but staff there was great.
4.0
Very limited food choices at buffet, music at the pool was bad, entertainment team dont have microphones so you couldn’t really hear them. Hotel needs renovation
4.0
Very limited food choices at buffet, music at the pool was bad, entertainment team dont have microphones so you couldn’t really hear them. Hotel needs renovation
6.0
The room wasn’t very clean, the lights in the bathroom were not working correctly. And when we would call to ask for more water it sounded like it was a bother.
6.0
The room wasn’t very clean, the lights in the bathroom were not working correctly. And when we would call to ask for more water it sounded like it was a bother.
6.0
Most staff was friendly. Rooms are definitely not matching current pictures and ours in particular had small details that hindered the comfort durning our stay. The mattresses seemed outdated, several lights in our room were non functional and the room constantly had a damp smell which is understandable given that most people come in and out with wet clothes.
6.0
Most staff was friendly. Rooms are definitely not matching current pictures and ours in particular had small details that hindered the comfort durning our stay. The mattresses seemed outdated, several lights in our room were non functional and the room constantly had a damp smell which is understandable given that most people come in and out with wet clothes.
4.0
The Hotel and staff were awesome . The food was not so great . They need more variety.
4.0
The Hotel and staff were awesome . The food was not so great . They need more variety.
1.0
Hotel was in horrible conditions. Ac didn’t work. Mold and rust in bathroom. Holes in wall. overall it was not good.
1.0
Hotel was in horrible conditions. Ac didn’t work. Mold and rust in bathroom. Holes in wall. overall it was not good.
8.0
We loved our experience at Sunscape. The staff was friendly and helpful. The water park area was perfect for our kids (5 and 9). It was awesome being steps from the beach. The nightly entertainment was fun and the daily activities were enjoyable. It was hard to leave! I think the only area that could use some improvement would be the food options and quality, although we did always find something to eat that we enjoyed.
8.0
We loved our experience at Sunscape. The staff was friendly and helpful. The water park area was perfect for our kids (5 and 9). It was awesome being steps from the beach. The nightly entertainment was fun and the daily activities were enjoyable. It was hard to leave! I think the only area that could use some improvement would be the food options and quality, although we did always find something to eat that we enjoyed.
6.0
Great entertainment but staff look exhausted and not wanting to work. Food was really bad, every food station had day or two old food. The food courts would also question you on the amount of food intake, worst experience. The rooms need an update but overall big rooms.
4.0
The property is run down poor condition very old looks of it. Restaurant had same food daily and not the best choices
6.0
Great entertainment but staff look exhausted and not wanting to work. Food was really bad, every food station had day or two old food. The food courts would also question you on the amount of food intake, worst experience. The rooms need an update but overall big rooms.
4.0
The property is run down poor condition very old looks of it. Restaurant had same food daily and not the best choices
8.0
Property was wonderful not much of a nightlife in the surrounding area. But over all the hotel it’s self is quiet charming.
6.0
Not being able to check in 30min early
6.0
Not being able to check in 30min early
8.0
Property was wonderful not much of a nightlife in the surrounding area. But over all the hotel it’s self is quiet charming.
4.0
I honestly don’t know how this hostel has 4 stars on Expedia. If you are used to actually being in a 4 star hotel you would be very disappointed if you booked this. First off it’s a time share hotel style so it’s not your typical all inclusive. The staff seemed to hate their job and made sure to make any little detail inconvenient for the customer. Our a/c was not working as soon as we checked in and it took them over 2 hours to change us to another room. The pool are was very warn out, my daughter even got cut on one end because the tile was broken. Also we were in the lobby playing cards at 1 am, we didn’t have any music, we didn’t have our kids there just 4 adults playing a card game and they kicked us out. They said no one was allowed in any lobby/ bar/ restaurant area after 1 am. If we wanted to talk or sit around we had to go to the beach area! I normally don’t write reviews but I just want to give people a heads up. If you are used to nice all inclusive resorts, this is not the one!
4.0
I honestly don’t know how this hostel has 4 stars on Expedia. If you are used to actually being in a 4 star hotel you would be very disappointed if you booked this. First off it’s a time share hotel style so it’s not your typical all inclusive. The staff seemed to hate their job and made sure to make any little detail inconvenient for the customer. Our a/c was not working as soon as we checked in and it took them over 2 hours to change us to another room. The pool are was very warn out, my daughter even got cut on one end because the tile was broken. Also we were in the lobby playing cards at 1 am, we didn’t have any music, we didn’t have our kids there just 4 adults playing a card game and they kicked us out. They said no one was allowed in any lobby/ bar/ restaurant area after 1 am. If we wanted to talk or sit around we had to go to the beach area! I normally don’t write reviews but I just want to give people a heads up. If you are used to nice all inclusive resorts, this is not the one!
Domande frequenti
Quanto costa questo struttura tutto incluso rispetto ad altri a Puerto Vallarta?
Il prezzo medio per un affitto a Puerto Vallarta è 212 € per notte. Questo affitto è 71 € sopra la media.
Il parcheggio è incluso in questo struttura tutto incluso?
Sì, il parcheggio è elencato come un servizio per Sunscape Puerto Vallarta Resort & Spa All Inclusive. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo struttura tutto incluso?
Sì, presso Sunscape Puerto Vallarta Resort & Spa All Inclusive è disponibile una piscina. Buona nuotata!
Sunscape Puerto Vallarta Resort & Spa All Inclusive accetta animali domestici?
Purtroppo questo struttura tutto incluso non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Abbiamo trovato 11 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, parcheggio e lavanderia.
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