We were attending a local wedding in Cotia about 30 minutes away from this property. We spent 2 nights here. We rented the Loft room that was about $500 per night. Our overall stay was good. We were traveling with our 5 and 6 year olds. They enjoyed the hotel as there was a lot for them to do. The food was good and a wide variety of options at the buffet. There was only one restaurant option and it was a buffet for every meal. I did expect more from this hotel overall given they have a 5 star rating and the high cost to stay here. They missed all the little details that you’d normally expect from this class of hotel. A perfect example of this was we didn’t rent a call and we were staying in the loft rooms which are a good 10 minute hilly walk to the lobby, we were reminding a few times at check in that we had to walk it every Time because there was no transportation.

We were attending a local wedding in Cotia about 30 minutes away from this property. We spent 2 nights here. We rented the Loft room that was about $500 per night. Our overall stay was good. We were traveling with our 5 and 6 year olds. They enjoyed the hotel as there was a lot for them to do. The food was good and a wide variety of options at the buffet. There was only one restaurant option and it was a buffet for every meal. I did expect more from this hotel overall given they have a 5 star rating and the high cost to stay here. They missed all the little details that you’d normally expect from this class of hotel. A perfect example of this was we didn’t rent a call and we were staying in the loft rooms which are a good 10 minute hilly walk to the lobby, we were reminding a few times at check in that we had to walk it every Time because there was no transportation.

It was a very beautiful property and the staff was amazing.

It was a very beautiful property and the staff was amazing.

The place is amazing, super clean, staff super friendly, food was very well prepared and there were lots of activities to choose.

The place is amazing, super clean, staff super friendly, food was very well prepared and there were lots of activities to choose.

Nice location in between forest, on the top of a hill. Good children program. Excellent food buffet at all times (breakfast, lunch, dinner) Service personnel should be better trained, often confusion in the service at the restaurant. The promised gift (champagne) and two free drinks for Gold members was not provided (according to hotel.com included). The receptionist was unable to solve the problem.

Nice location in between forest, on the top of a hill. Good children program. Excellent food buffet at all times (breakfast, lunch, dinner) Service personnel should be better trained, often confusion in the service at the restaurant. The promised gift (champagne) and two free drinks for Gold members was not provided (according to hotel.com included). The receptionist was unable to solve the problem.