Too few washing machines, only 3 including wash & dry, many guests need to wait 2 hrs or more. Some cases washing machines stopped but previous guest havn't take out their clothes, after 30mins password lock clear, so calling staff to help but fail and staff said you need to wait until previous get out the clothes. Disappointing for this facitilies.

Too few washing machines, only 3 including wash & dry, many guests need to wait 2 hrs or more. Some cases washing machines stopped but previous guest havn't take out their clothes, after 30mins password lock clear, so calling staff to help but fail and staff said you need to wait until previous get out the clothes. Disappointing for this facitilies.

Very comfortable safe in a great location with a variety of options. Only negative for “me” was no Netflix or YouTube available.

Very comfortable safe in a great location with a variety of options. Only negative for “me” was no Netflix or YouTube available.

**Pros:** - **Location:** The hotel is in a great area, making it easy to explore. - **Spacious Bedrooms:** The room size is generous compared to other traditional Japanese hotels, providing a comfortable stay. - **Friendly Staff:** The staff were welcoming and attentive, contributing positively to my experience. - **Clean and New Condition:** The hotel is well-maintained and feels modern. **Cons:** - **Front Desk Support:** At sometimes, the front desk seemed understaffed, leading to delays during check-in and check-out. - **Washing Basin Design:** While the washing basin outside the toilet is an innovative feature that enhances room space, it can be inconvenient. Overall, I had a great stay and would recommend this hotel for its excellent location and spacious accommodations!

I reserved a non-smoking room, but cigarette smoke was strong in the hallway, and I couldn't feel free from cigarette smoke even in the room. After staying the first night, I found long hair on the bed sheet and complained to the front desk, but they didn't even apologize and just kept making excuses that they needed to find out the cause. Except for the location, I would like to rate this as the worst Japanese accommodation I've ever experienced in terms of cleanliness, service level, etc.

I reserved a non-smoking room, but cigarette smoke was strong in the hallway, and I couldn't feel free from cigarette smoke even in the room. After staying the first night, I found long hair on the bed sheet and complained to the front desk, but they didn't even apologize and just kept making excuses that they needed to find out the cause. Except for the location, I would like to rate this as the worst Japanese accommodation I've ever experienced in terms of cleanliness, service level, etc.

My second time here! Clean and spacious room, great and welcome staff. Free coffee and gym at 5/F. There are many restaurants at B1 and we tried the chicken yakitori restaurant on one day and the duck shabu shabu on the other. Location is perfect, subway, JR, taxi stand, bus… everything 1 min walk only, not to mention the shopping malls and other stores around.

My second time here! Clean and spacious room, great and welcome staff. Free coffee and gym at 5/F. There are many restaurants at B1 and we tried the chicken yakitori restaurant on one day and the duck shabu shabu on the other. Location is perfect, subway, JR, taxi stand, bus… everything 1 min walk only, not to mention the shopping malls and other stores around.

good

good

Very good location

Very good location

This was our least favorite hotel on our 2 1/2 week vacation. It was the highest priced room per night and the smallest room. We checked in after a long day of travel and the room was hot. We called the front desk a couple times, but no one answered. I went down to the desk and they said they forgot to turn on the air conditioning. List of pros and cons: Pros - proximity to Hakata Station, buffet breakfast Cons - size of the room, shower was handheld faucet that was mounted too short, kids allowed to run up and down the hallway You can make the decision for yourself.

This was our least favorite hotel on our 2 1/2 week vacation. It was the highest priced room per night and the smallest room. We checked in after a long day of travel and the room was hot. We called the front desk a couple times, but no one answered. I went down to the desk and they said they forgot to turn on the air conditioning. List of pros and cons: Pros - proximity to Hakata Station, buffet breakfast Cons - size of the room, shower was handheld faucet that was mounted too short, kids allowed to run up and down the hallway You can make the decision for yourself.

room design without sufficient storage space and tiny table.

room design without sufficient storage space and tiny table.

Clean, friendly, excellent breakfast

Clean, friendly, excellent breakfast

Room was extremely small. Not enough room for two people.

Room was extremely small. Not enough room for two people.

Very close to hakata station.

Very close to hakata station.

Good! Clean and Clear

Good! Clean and Clear

The room is a bit small. Otherwise location is excellent as it is very convenient. Breakfast is good too.

The room is a bit small. Otherwise location is excellent as it is very convenient. Breakfast is good too.

Great

Great

We experienced some confusion (language) on room charges and accounting as nobody there had good enough english and translation apps only got us so far. Had a good stay overall. Note these rooms are tiny by USA standards. We also stayed at the Hakata Blossom earlier in the week for similar price and much larger room. This place is right at the train/bus/subway station so was easy to get to from the airport (note: international terminal at Fukuoka airport is not connected to the subway - need to take a bus to domestic terminal to get here). We took a train to Fukuoka so this location was extremely convenient. Tons of restaurants and other conveniences nearby. Noise level is low despite location.

We experienced some confusion (language) on room charges and accounting as nobody there had good enough english and translation apps only got us so far. Had a good stay overall. Note these rooms are tiny by USA standards. We also stayed at the Hakata Blossom earlier in the week for similar price and much larger room. This place is right at the train/bus/subway station so was easy to get to from the airport (note: international terminal at Fukuoka airport is not connected to the subway - need to take a bus to domestic terminal to get here). We took a train to Fukuoka so this location was extremely convenient. Tons of restaurants and other conveniences nearby. Noise level is low despite location.

It was decent