City Centre

City Centre

Do not book at this hotel. Absolutely terrible. We first booked a regular room. On arrival we were ushered into a room with no windows. You have one on a ship but not here. So we upgraded to their best room . The whole night road noise, blazing lights leaked into the room and the lock to the balcony did not work. Finally they did not refund a lunch and dinner that was already paid for in our package. There were more issues but these were enough to turn us off. The optional extra boat ride was outrageous ly priced. All in all very bad experience.

Do not book at this hotel. Absolutely terrible. We first booked a regular room. On arrival we were ushered into a room with no windows. You have one on a ship but not here. So we upgraded to their best room . The whole night road noise, blazing lights leaked into the room and the lock to the balcony did not work. Finally they did not refund a lunch and dinner that was already paid for in our package. There were more issues but these were enough to turn us off. The optional extra boat ride was outrageous ly priced. All in all very bad experience.

Very small room with no daylight, even small bathroom which was smelly, definitely not 4 stars, more 1-2, too expensive But service was good and staff was nice

Very small room with no daylight, even small bathroom which was smelly, definitely not 4 stars, more 1-2, too expensive But service was good and staff was nice

Great property

Great property

Old hotel that lacked cleanliness of room and general cleanliness as well. Terrible bathroom where shower wets the whole bathroom. No designated shower area. Mould in bathroom with no ventilation. Room was dusty, towels dirty, pillows/bedding stained and dirty.

Old hotel that lacked cleanliness of room and general cleanliness as well. Terrible bathroom where shower wets the whole bathroom. No designated shower area. Mould in bathroom with no ventilation. Room was dusty, towels dirty, pillows/bedding stained and dirty.

Friendly and helpful staff at this clean, centrally located hotel. This was probably the noisiest hotel I stayed at in India. Though they’re not responsible for outside noise of course the windows were a little thin and the air conditioning units were a bit dated at noisy in the room. However staff did kindly move me to a quieter room. Bathrooms though basic were kept spotless with lovely hot water and water pressure. The adjoining restaurant was amazing and would strongly recommend eating there. Great value as well - though I didn’t appreciate them passing off their ripped rupee notes to me in my change (especially not as a guest at the hotel).

Friendly and helpful staff at this clean, centrally located hotel. This was probably the noisiest hotel I stayed at in India. Though they’re not responsible for outside noise of course the windows were a little thin and the air conditioning units were a bit dated at noisy in the room. However staff did kindly move me to a quieter room. Bathrooms though basic were kept spotless with lovely hot water and water pressure. The adjoining restaurant was amazing and would strongly recommend eating there. Great value as well - though I didn’t appreciate them passing off their ripped rupee notes to me in my change (especially not as a guest at the hotel).

Staff confused and untrained. Got a room with no windows no (yes closet can be a room) ventilation.. very clostrophobic. Cracked glass top, unkept furnitures. Even though one meal was free, front desk never informed and restaurant kept charging until restaurant manager called the room to inquire about dinner and informed us. Staff were polite but untrained.

Staff confused and untrained. Got a room with no windows no (yes closet can be a room) ventilation.. very clostrophobic. Cracked glass top, unkept furnitures. Even though one meal was free, front desk never informed and restaurant kept charging until restaurant manager called the room to inquire about dinner and informed us. Staff were polite but untrained.

I donti recommend Travel Desk in this hotel, they are not professional, i losf 1 day out of 3 days due to the professional negligence of Travel Desk

I donti recommend Travel Desk in this hotel, they are not professional, i losf 1 day out of 3 days due to the professional negligence of Travel Desk

This is our first trip to Varanasi. The hotel is well maintained and walkable to all the ghats and temples. The staff was very friendly and very helpful

This is our first trip to Varanasi. The hotel is well maintained and walkable to all the ghats and temples. The staff was very friendly and very helpful

Very nice hotel close to main attractions eg Ganga ghats and Vishwanath temple. Ms Suvarna was exceptional in helping us make travel arrangements. Restaurant can use considerable improvement in food quality and service. Breakfast was ok by lunch and dinner not so much.

Very nice hotel close to main attractions eg Ganga ghats and Vishwanath temple. Ms Suvarna was exceptional in helping us make travel arrangements. Restaurant can use considerable improvement in food quality and service. Breakfast was ok by lunch and dinner not so much.

Convenient location and friendly staff. Okay hotel

Convenient location and friendly staff. Okay hotel

My parents and grandparents stayed here and had a very good time. Good food and facilities. They even packed breakfast for early morning flight.

My parents and grandparents stayed here and had a very good time. Good food and facilities. They even packed breakfast for early morning flight.

The hotel is the oasis in the chaos. The hotel is located near the Dashashwamedh Ghat, 10min on foot. At the first time, I could not find the hotel out because the looking of the hotel is like some sari shop. All staffs are very kind and super Nice! Especially, a beautiful receptionist made “Tika” on my forehead at the check-in was impressive for me. Their restaurant is also nice, I had dinner two times and breakfast one time, chef’s special and morning buffet were both super delicious. I’m surely visit them again if I have a chance to visit Varanasi.

The hotel is the oasis in the chaos. The hotel is located near the Dashashwamedh Ghat, 10min on foot. At the first time, I could not find the hotel out because the looking of the hotel is like some sari shop. All staffs are very kind and super Nice! Especially, a beautiful receptionist made “Tika” on my forehead at the check-in was impressive for me. Their restaurant is also nice, I had dinner two times and breakfast one time, chef’s special and morning buffet were both super delicious. I’m surely visit them again if I have a chance to visit Varanasi.

Walkable distance to Ganges Ghats, Viswanath temple, Annapoorni temple and Visalakshi temple

Walkable distance to Ganges Ghats, Viswanath temple, Annapoorni temple and Visalakshi temple

Staff was very friendly and attentive. Restaurant staff were outstanding. Hotel staff tried to meet any special needs.

Staff was very friendly and attentive. Restaurant staff were outstanding. Hotel staff tried to meet any special needs.

The staff was one of the best I've ever had at a hotel. The place is a great stay. From the doorman to the reception to the waiters to all other staff they make you feel welcome and extremely accommodating.

The staff was one of the best I've ever had at a hotel. The place is a great stay. From the doorman to the reception to the waiters to all other staff they make you feel welcome and extremely accommodating.