Sam and his team were excellent to work with 😊👌 as I looked for a safe and comfortable place to stay near Universal Studios w/ my family (incl grandchildren & niece). Thru Hotels.com, this two bdrm/bath secure condo was just what we were looking for! Sam and his team made sure our secure check-in was easy, convenient, and check-out the same. I didn’t have to worry about anything, thus my goal of having a GREAT time at the theme park was full of fun and great memories. Back at the condo, we had home-cooked meals together and restful sleep. This place and team are a treasure …I will definitely stay here again❤️

Over all not bad, we were actual at an off site property.

Over all not bad, we were actual at an off site property.

This property was great. it was clean and everything that we needed was supplied. Sam was very responsive and helpful and kind. The location was great close to everything. We had a wonderful time there and when we come back we will call again and stay here. I have told all my friends and family about this property. Thank you again. Unitil next time!!!!

This property was great. it was clean and everything that we needed was supplied. Sam was very responsive and helpful and kind. The location was great close to everything. We had a wonderful time there and when we come back we will call again and stay here. I have told all my friends and family about this property. Thank you again. Unitil next time!!!!

The property was very dirty.

The property was very dirty.

Clean spacious and lovely Apartment. Responsive hosts who came out on a Sunday to fix the bed frame after an issue with it without fuss.

Clean spacious and lovely Apartment. Responsive hosts who came out on a Sunday to fix the bed frame after an issue with it without fuss.

The floors were disgusting. I had to buy cleaning products for the suite. The microwave was broken. I had to buy my own toilet paper and garbage bags. The in suite laundry. Ruined my brand new clothing which i sent pictires to the property manager about and he didnt say anything or complementary stay or a discount after that happened. Nothing he didnt do anything. No proper cook wares for even a proper meal. I had to request a bake sheet to use the oven. The bedding did not smell fresh and clean so we had to rewash everything before we slept on it. The parking sucked. He had renovations going on and so parking spots for us were taken all the time. Leaving me looking for outside parking. You are 1 block away from the homeless people set up with tents all over so couldnt go walking around. We stayed cause i booked my days around that area and my car rental. It was disappointing.

The floors were disgusting. I had to buy cleaning products for the suite. The microwave was broken. I had to buy my own toilet paper and garbage bags. The in suite laundry. Ruined my brand new clothing which i sent pictires to the property manager about and he didnt say anything or complementary stay or a discount after that happened. Nothing he didnt do anything. No proper cook wares for even a proper meal. I had to request a bake sheet to use the oven. The bedding did not smell fresh and clean so we had to rewash everything before we slept on it. The parking sucked. He had renovations going on and so parking spots for us were taken all the time. Leaving me looking for outside parking. You are 1 block away from the homeless people set up with tents all over so couldnt go walking around. We stayed cause i booked my days around that area and my car rental. It was disappointing.

I think the communication with this property and Sam was really really good! They gave us all the information we needed in clear and concise instructions. We were able to access the property with no problem and enjoyed our stay. The property is located near a lot of things so getting to grocery stores to fill the refrigerator and sightseeing Etc was a breeze. Few minor things like the dish soap was relatively watery so it was hard to wash dishes or you had to use more in order to wash dishes. The kitchen did have pots and pans needed, plates etc but was bummed for no cookie sheet when I was cooking a pizza one night but it's expected to have basic essentials. There was only two pods of laundry detergent but thankfully we didn't need to do a lot of laundry so it wasn't a big deal and one small roll of paper towels. I think maybe as a suggestion if you know the reservation is going to have four or more people there should be more laundry soap and paper towels to accommodate.The building was very secure we liked being able to park under the building with secure access codes to get in and as well as getting in and out of the apartment door. The building is very quiet didn't have the greatest view out of our window but that wasn't a huge deal. The Rooftop is great as well you can see the Hollywood Sign from the roof as well as a lot of other good areas to take pictures. Beds and bedding we're comfortable as well as layout of apartment was perfect for our family of four

I think the communication with this property and Sam was really really good! They gave us all the information we needed in clear and concise instructions. We were able to access the property with no problem and enjoyed our stay. The property is located near a lot of things so getting to grocery stores to fill the refrigerator and sightseeing Etc was a breeze. Few minor things like the dish soap was relatively watery so it was hard to wash dishes or you had to use more in order to wash dishes. The kitchen did have pots and pans needed, plates etc but was bummed for no cookie sheet when I was cooking a pizza one night but it's expected to have basic essentials. There was only two pods of laundry detergent but thankfully we didn't need to do a lot of laundry so it wasn't a big deal and one small roll of paper towels. I think maybe as a suggestion if you know the reservation is going to have four or more people there should be more laundry soap and paper towels to accommodate.The building was very secure we liked being able to park under the building with secure access codes to get in and as well as getting in and out of the apartment door. The building is very quiet didn't have the greatest view out of our window but that wasn't a huge deal. The Rooftop is great as well you can see the Hollywood Sign from the roof as well as a lot of other good areas to take pictures. Beds and bedding we're comfortable as well as layout of apartment was perfect for our family of four

This was an adequate place to stay. There were only bath towels for us - no washcloths, no hand towels, or anything to dry hands on. There was one roll of paper towels to use for a week which just barely lasted. We only had enough dishwashing compound to wash the dishes three times. When you have 5 people, and only 6 bowls, you need to wash dishes more often. Also, we were going to use the couch for one of the teens but had to go buy a blanket because there were no additional sheets or blankets other than the duvet on each bed.

This was an adequate place to stay. There were only bath towels for us - no washcloths, no hand towels, or anything to dry hands on. There was one roll of paper towels to use for a week which just barely lasted. We only had enough dishwashing compound to wash the dishes three times. When you have 5 people, and only 6 bowls, you need to wash dishes more often. Also, we were going to use the couch for one of the teens but had to go buy a blanket because there were no additional sheets or blankets other than the duvet on each bed.

This property offers secure parking, great location and a comfortable place for a family to stay. We found it to be in a wonderful area and very walkable to grocery stores, some restaurants and the Hollywood Walk of Fame. It is a spacious, updated and clean apartment with comfortable beds, well equipped kitchen and two lovely bathrooms. I loved the roof terrace, which offers seating and a view of the Hollywood sign. I would definitely stay here again. The host was very responsive and check in was very easy. Thanks again Sam!

This property offers secure parking, great location and a comfortable place for a family to stay. We found it to be in a wonderful area and very walkable to grocery stores, some restaurants and the Hollywood Walk of Fame. It is a spacious, updated and clean apartment with comfortable beds, well equipped kitchen and two lovely bathrooms. I loved the roof terrace, which offers seating and a view of the Hollywood sign. I would definitely stay here again. The host was very responsive and check in was very easy. Thanks again Sam!

Smooth check in and clear communication. Great location for time at Universal!

Smooth check in and clear communication. Great location for time at Universal!

Clean and quit place. For parking super secured My family and i will book here again.

Clean and quit place. For parking super secured My family and i will book here again.

Sam, the host, was very responsive and welcoming! This is the kind of host anyone would like to have. I gave her and the apartment five stars, but I would have given 6 if possible! We went to Universal Studios and this apartment was only 10 mins drive! Very convenient! Thanks Sam!

Sam, the host, was very responsive and welcoming! This is the kind of host anyone would like to have. I gave her and the apartment five stars, but I would have given 6 if possible! We went to Universal Studios and this apartment was only 10 mins drive! Very convenient! Thanks Sam!

It’s comfortable it’s quiet it has easy access it’s big enough and the communication was great

It’s comfortable it’s quiet it has easy access it’s big enough and the communication was great

We stayed at the 3 bedroom apartment and we enjoyed our stay. Only thing I was a little creeped out about was the fact that you can’t lock the doors from the inside, it definitely made me a little uncomfortable especially at night. Another thing I might have missed in the description was that it’s a 2 level space, and with a 2 year old that was not safe. The carpeting on the stairs is really dirty, and the floors had not been mopped. Other then that this location is close to everything, so it was very convenient and cozy. My family enjoyed our stay!

We stayed at the 3 bedroom apartment and we enjoyed our stay. Only thing I was a little creeped out about was the fact that you can’t lock the doors from the inside, it definitely made me a little uncomfortable especially at night. Another thing I might have missed in the description was that it’s a 2 level space, and with a 2 year old that was not safe. The carpeting on the stairs is really dirty, and the floors had not been mopped. Other then that this location is close to everything, so it was very convenient and cozy. My family enjoyed our stay!

Great place to stay! Very spacious! Had everything we needed! Very quiet. Great communication! Would definitely stay here again!

Great place to stay! Very spacious! Had everything we needed! Very quiet. Great communication! Would definitely stay here again!

Great stay. Had everything I needed. Very spacious with stove, refrigerator, dish washer, washer & dryer. Sam our host was very professional & helpful. I was able to extend my stay with his direct assistance. I will be referring this place to all my family, friends, & colleagues.

Great stay. Had everything I needed. Very spacious with stove, refrigerator, dish washer, washer & dryer. Sam our host was very professional & helpful. I was able to extend my stay with his direct assistance. I will be referring this place to all my family, friends, & colleagues.

The contact was very responsive. The place in overall was not that bad. There were several things that were not the way we were told or shown. Some smoke detectors were missing, curtain was broken, lights were not working, the front door knob was not in good shape. I was not able to close it completely and it felt like if someone blow the door, it will open up. Also regardless on staying for 4 nights, consumables like paper towel etc were provided like needed for one single night. When asked I was told that things will get fixed once we leave. Other than that things were good.