This property is in need of some maintenance and upkeep. Our air conditioning unit leaked our entire stay. Our sink clogged and wouldn't drain. Paint chipping off walls, etc. Many more examples that I could give.

This property is in need of some maintenance and upkeep. Our air conditioning unit leaked our entire stay. Our sink clogged and wouldn't drain. Paint chipping off walls, etc. Many more examples that I could give.

Beautiful property, close to the beach and dining options. Everyone is very friendly and just a great place to get away for a long or short vacation!

Beautiful property, close to the beach and dining options. Everyone is very friendly and just a great place to get away for a long or short vacation!

Loved the decor, the lounge, the pool needs to be heated!

Loved the decor, the lounge, the pool needs to be heated!

great location, well appointed condo/room, close to quite a bit in this section of town. Staff very helpful, pool was great!

great location, well appointed condo/room, close to quite a bit in this section of town. Staff very helpful, pool was great!

The only think I liked about this hotel was the penthouse where we stayed And the Guys in the bar downstairs were friendly and attentive. Dont expect to be checked in early. Pool water is cold. Front Desk Staff Rude. No Breakfast nothing special. Large deposit That wasn't put back in my credit card till the 9th day.

The only think I liked about this hotel was the penthouse where we stayed And the Guys in the bar downstairs were friendly and attentive. Dont expect to be checked in early. Pool water is cold. Front Desk Staff Rude. No Breakfast nothing special. Large deposit That wasn't put back in my credit card till the 9th day.

The property itself is attractive and staff is friendly. A huge word of caution though! The tile floors in apt and patio are EXTREMELY slick, in part due to the high humidity/moisture in the air! Within the first 30 minutes in apt, I slipped stepping out of the jacuzzi (note: I am fit and was not under the influence of alcohol) and fractured my wrist in 2 places, had to get stitches on my forehead and sustained a mild concussion. Staff came to room and advised urgent care. I ended up hospitalized for the duration of our vacation. No offer for compensation was made by Pinnacle for the horrible experience. I understand accidents happen, but at the very least the owner of unit 506 should put up a cautionary sign and a handrail by the jacuzzi to avoid potential liability. I wouldn't want anyone's vacation in a lovely location to be ruined by an avoidable injury. That being said, MedAssist is within walking distance and all the nurses and physicians were very kind stabilizing me back to be able to return home. Pros: Clean, gorgeous views. Cons: No safety measures in place surrounding jacuzzi or attempt by Pinnacle to make compensation for this poor experience.

The property itself is attractive and staff is friendly. A huge word of caution though! The tile floors in apt and patio are EXTREMELY slick, in part due to the high humidity/moisture in the air! Within the first 30 minutes in apt, I slipped stepping out of the jacuzzi (note: I am fit and was not under the influence of alcohol) and fractured my wrist in 2 places, had to get stitches on my forehead and sustained a mild concussion. Staff came to room and advised urgent care. I ended up hospitalized for the duration of our vacation. No offer for compensation was made by Pinnacle for the horrible experience. I understand accidents happen, but at the very least the owner of unit 506 should put up a cautionary sign and a handrail by the jacuzzi to avoid potential liability. I wouldn't want anyone's vacation in a lovely location to be ruined by an avoidable injury. That being said, MedAssist is within walking distance and all the nurses and physicians were very kind stabilizing me back to be able to return home. Pros: Clean, gorgeous views. Cons: No safety measures in place surrounding jacuzzi or attempt by Pinnacle to make compensation for this poor experience.

Ok

Ok

The nicest place we have ever stayed! Great location beautiful spacious accommodations, lovely gracious staff.

Absolutely loved this 2br unit. The property is great and the balcony is soooo nice. Only downside was the ac in the bedroom didn't work right. Other than that i would definately stay again. Hopefully soon!

Highly recommend this hotel.

Very nice establishment will definitely come back!!

Great luxury hotel with an amazing infinity bar pool, and breath taking views. Staff was courteous and helpful. Walking distance to the beach, restaurants, bars, clubs and other venues. Highly recommended👍

Loved Pinnacle 180. We had the perfect room with the best view! It’s in Zona Romantica but away from the noise. The hotel sits on a hill but has a free funicular to takes us to our hotel so we weren’t deterred to go out for something small like coffee, churros or ice cream. The Malecon was an easy walk away, ~ 5 minutes. The room has everything you need to cook a full spread if you like. Gresy was our housekeeper and did a fabulous job. Although I wish we had the option to decline washing our linens and towels daily. We come from drought-ridden California so we’re conscious about water conservation. We finally figured out we could just write a note in our broken Spanish. The infinity pool was refreshing although small, and had a beautiful view. Poolside drinks and food was excellent, loved the berry salad and taquitos!! The only downside was that the closest beach, Los Muertos, was not the most scenic and quite crowded but you can catch all the private boats and water taxis from the iconic pier to seeks other beaches and action elsewhere. Conchas Chinas beach was much more scenic and apparently if the water is calm, you’d be able to snorkel from there. Luckily, it’s a few Uber bucks away. If you’re looking to hang out at a large resort and plan to spend most of your time there, this is not really your place. To me, this hotel was a gorgeous place to relax, but also a great place to be near the restaurants and action! We’d rebook here in a heartbeat!

Horrible staff very rude and inhuman

Great location, great views!

Infested with ants, bugs, insects. Told property but did nothing about it, until I kept complaining they sent a bag boy to the store to pick up bug spray and spray apartment. Declined a refund, or move to another room asked to pay difference if wanted room change.

This place! AMAZING! Just a few blocks from the beach, but the view is stunning! Very modern style and plenty of amenities to keep you busy if you don’t want to go out anywhere. The building is right in the center of Zona Romatico and it’s a great vibe! We loved our stayed and nightly recommend. We will be back!

This place! AMAZING! Just a few blocks from the beach, but the view is stunning! Very modern style and plenty of amenities to keep you busy if you don’t want to go out anywhere. The building is right in the center of Zona Romatico and it’s a great vibe! We loved our stayed and nightly recommend. We will be back!

Everything about this place is fabulous!

Everything about this place is fabulous!

The hotel room was impeccable, the service excellent and the facilities were stellar! Will definitely be going back there soon!

The hotel room was impeccable, the service excellent and the facilities were stellar! Will definitely be going back there soon!

Enjoyed my experience there. The only thing I didn’t enjoy was that the jacuzzi on the balcony of the room was not hot/warm at all. We paid extra for that room but weren’t even able to enjoy the jacuzzi out on the balcony. :/ the room was clean and the staff was friendly.

Enjoyed my experience there. The only thing I didn’t enjoy was that the jacuzzi on the balcony of the room was not hot/warm at all. We paid extra for that room but weren’t even able to enjoy the jacuzzi out on the balcony. :/ the room was clean and the staff was friendly.

While the property itself is still immaculate, the hotel was not as forthcoming about the construction. I understand the noise but there was no indication the hotel had blocked virtually all views and the pictures on the site are now outdated. We will unfortunately be looking for a new property.