Friendly staff

Friendly staff

Nice, steady and cozy place to stay.

Nice, steady and cozy place to stay.

Fantastic place in every way. Right in the middle of the old town area. Great hosts. Easy transportation. Best place ever!

Fantastic place in every way. Right in the middle of the old town area. Great hosts. Easy transportation. Best place ever!

Perfect location, small but very nice room. Would have given full stars, but had to deal with the communications mix-up that prevented me from receiving the necessary entry code. This was rectified quickly. Aside from this small issue, I greatly enjoyed my stay and would recommend to anyone.

Perfect location, small but very nice room. Would have given full stars, but had to deal with the communications mix-up that prevented me from receiving the necessary entry code. This was rectified quickly. Aside from this small issue, I greatly enjoyed my stay and would recommend to anyone.

Great location and value.

Great location and value.

Location very central. Walking distance to everything.

Location very central. Walking distance to everything.

Spacious room (Dalma) with what looks like recent upgrades to the bathroom. We didn’t see or hear any other guests while we were there over a weekend. Check-in information was provided by email which we hadn’t received.

Spacious room (Dalma) with what looks like recent upgrades to the bathroom. We didn’t see or hear any other guests while we were there over a weekend. Check-in information was provided by email which we hadn’t received.

Stayed here for four nights, lovely room with very beautiful and modern decor. The address on hotels here was wrong, but when we called they answered straight away and guided us two streets over. Location is very good, right in the middle of old town. The only thing I could fault was that the bed was very hard, and I suppose our personal preference would be a little softer bed. But overall very happy experience and can highly recommend!

Stayed here for four nights, lovely room with very beautiful and modern decor. The address on hotels here was wrong, but when we called they answered straight away and guided us two streets over. Location is very good, right in the middle of old town. The only thing I could fault was that the bed was very hard, and I suppose our personal preference would be a little softer bed. But overall very happy experience and can highly recommend!

The location is fantastic. Right in the heart of the old town. The room was great, very clean and had everything you need. My room faced an inner courtyard so was very quiet.

The location is fantastic. Right in the heart of the old town. The room was great, very clean and had everything you need. My room faced an inner courtyard so was very quiet.

The location in the old town could not be beaten, loads of bars, restaurants and local shops. Having said that our room was so quiet so the soundproofing is brilliant. Check in was smooth and quick. Our room was well decorated, spacious and spotless, the bed was comfortable and linens a good quality. The only drawback for us was the open bathroom, although the toilet had a door the shower area only had a curtain. However this wouldn't prevent me from staying here again.

The location in the old town could not be beaten, loads of bars, restaurants and local shops. Having said that our room was so quiet so the soundproofing is brilliant. Check in was smooth and quick. Our room was well decorated, spacious and spotless, the bed was comfortable and linens a good quality. The only drawback for us was the open bathroom, although the toilet had a door the shower area only had a curtain. However this wouldn't prevent me from staying here again.

The AC unit is right over your head and makes a terrible vibrating sound every 20 minutes all night. There is also a weird banana/vanilla scent that seems to be piped through the vents.

The AC unit is right over your head and makes a terrible vibrating sound every 20 minutes all night. There is also a weird banana/vanilla scent that seems to be piped through the vents.

Very best location, very comfortable bed, easy access and very stylish.

Very best location, very comfortable bed, easy access and very stylish.

everything needed close by

everything needed close by

The code I was given by the property did not work. No one answered the phone for hours, even the emergency number. I finally check in after she resets the code. Then I was locked out in the morning after running out for a quick coffee because the code didn’t work again! No one answering the phone. This system does not work, and is not safe.

The code I was given by the property did not work. No one answered the phone for hours, even the emergency number. I finally check in after she resets the code. Then I was locked out in the morning after running out for a quick coffee because the code didn’t work again! No one answering the phone. This system does not work, and is not safe.

The absolute best location to be at when in Bilbao!!! Everything is walking distance! Casco Viejo is beautiful and this hotel is in the middle of it! Very clean room! Highly recommend!!

The absolute best location to be at when in Bilbao!!! Everything is walking distance! Casco Viejo is beautiful and this hotel is in the middle of it! Very clean room! Highly recommend!!

Location, location, location

Location, location, location