We booked a 4 bedroom penthouse,but we were checked into a 2 bedroom which had a mouldy smell and not clean at all,towels had a mouldy smell and the beddings were not clean,i requested a refund since we had paid a price of a penthouse and i was told they would get back to me but never heard anything,super disappointed.front office staff were very friendly though.I never write reviews but i would hope woodmere would do the right thing and follow up like they said they would.

Nelly at the reception was very helpful and efficient

Nelly at the reception was very helpful and efficient

My wife and l stayed at the Woodmere Throughout the month of June 2023. Previously, l had done online checking of other properties in Nairobi. During my stay in Nairobi, l saw many of those other properties. -- I am so glad that we stayed at the Woodmere, as opposed to any of those other properties. S0 Glad !!. The Woodmere is like a tranquil oasis amidst the chaos that is Nairobi. The hosts, front-end staff, and service staff were all so entirely kind and gracious. So very caring. I am a professional traveler with over half a century of experience behind me. Believe me when l say that the Woodmere is an outstanding home away from home. Asante sana.

My wife and l stayed at the Woodmere Throughout the month of June 2023. Previously, l had done online checking of other properties in Nairobi. During my stay in Nairobi, l saw many of those other properties. -- I am so glad that we stayed at the Woodmere, as opposed to any of those other properties. S0 Glad !!. The Woodmere is like a tranquil oasis amidst the chaos that is Nairobi. The hosts, front-end staff, and service staff were all so entirely kind and gracious. So very caring. I am a professional traveler with over half a century of experience behind me. Believe me when l say that the Woodmere is an outstanding home away from home. Asante sana.

Clean swiming pool and waking up with birds music

Clean swiming pool and waking up with birds music

Great place, very quiet. staff friendly and professional. Interior rustic decor just amazing. Lots of space in the apartment. Well equiped kitchen. the only thing negative was the pool has no shallow end and as a nonswimmer the depth was just a few inches too deep. other than that it was a great experience. Easy walking to shops and restaurants

Great place, very quiet. staff friendly and professional. Interior rustic decor just amazing. Lots of space in the apartment. Well equiped kitchen. the only thing negative was the pool has no shallow end and as a nonswimmer the depth was just a few inches too deep. other than that it was a great experience. Easy walking to shops and restaurants

Nice!

Nice!

The property is good in image, but in reality, it’s another story. If you look for convenience and quality, this place is not yours.

The property is good in image, but in reality, it’s another story. If you look for convenience and quality, this place is not yours.

Staff was nice and helpful and accommodated our needs. Nice pool and garden area. Close enough to walk to Yaya‘s center so we like that. Only problem was that some money went missing from a backpack in our room.

Staff was nice and helpful and accommodated our needs. Nice pool and garden area. Close enough to walk to Yaya‘s center so we like that. Only problem was that some money went missing from a backpack in our room.

I picked this listing because of the reviews and was booked to say for two nights. Check-in was a breeze and staff were helpful even though I booked last minute but that's where the positive experience ends. I stayed in the studio facing one of the construction sites. This wasn't the issue. The rooms appear MUCH nicer in the pictures. In reality, the studio i stayed in was dim, dingy, and plain rundown. The balcony door had no key and it kept opening throughout the day and night, letting in cold air (on a freezing night) and mosquitos (no mosquito nets). The bathroom window didn't close either. The bedding and the cushion on the chair were not clean. As a solo travel, I opted for this place because the reviews on here as well as other website stressed that this is a safe and quiet accommodation. Noisy is understatement. It seems there were parties taking place all over the compound and continued on until 5 am. I received a call around 3 am and shortly after drunk men were banging at my door. After this incident, I wrote an email to management indicating that I will not be staying the second night. Before checking out that same morning, I informed the guy at the reception and he indicated that I would be receiving a refund or credit for the 2nd night. I am still waiting to hear back from management. If you're a person who loves to party or you simply don't mind the noise, then this place might be suitable for you. Otherwise, do yourself a favor, and avoid at all costs.

I picked this listing because of the reviews and was booked to say for two nights. Check-in was a breeze and staff were helpful even though I booked last minute but that's where the positive experience ends. I stayed in the studio facing one of the construction sites. This wasn't the issue. The rooms appear MUCH nicer in the pictures. In reality, the studio i stayed in was dim, dingy, and plain rundown. The balcony door had no key and it kept opening throughout the day and night, letting in cold air (on a freezing night) and mosquitos (no mosquito nets). The bathroom window didn't close either. The bedding and the cushion on the chair were not clean. As a solo travel, I opted for this place because the reviews on here as well as other website stressed that this is a safe and quiet accommodation. Noisy is understatement. It seems there were parties taking place all over the compound and continued on until 5 am. I received a call around 3 am and shortly after drunk men were banging at my door. After this incident, I wrote an email to management indicating that I will not be staying the second night. Before checking out that same morning, I informed the guy at the reception and he indicated that I would be receiving a refund or credit for the 2nd night. I am still waiting to hear back from management. If you're a person who loves to party or you simply don't mind the noise, then this place might be suitable for you. Otherwise, do yourself a favor, and avoid at all costs.

place is in a mess, there is on site construction going on which the property never mentioned on the booking site, noise and dust starts at 8am to 6pm daily, booked for 5 nights but moved out after 2 nights and manager Joseph agreed to refund 3 nights but am still waiting for refund after almost 3 weeks, been reminding them of my refund but they dont reply their emails nor does hotel.com acknowledge my refund claim. avoid this place at all cost

place is in a mess, there is on site construction going on which the property never mentioned on the booking site, noise and dust starts at 8am to 6pm daily, booked for 5 nights but moved out after 2 nights and manager Joseph agreed to refund 3 nights but am still waiting for refund after almost 3 weeks, been reminding them of my refund but they dont reply their emails nor does hotel.com acknowledge my refund claim. avoid this place at all cost

Fabulous property in a great location.

Fabulous property in a great location.

An excellent place to stay that is within easy walking distance of the YaYa mall. Be sure to use Uber when getting around.

An excellent place to stay that is within easy walking distance of the YaYa mall. Be sure to use Uber when getting around.

We had a very nice stay at Woodmerr Serviced Apartments. The apartment was large ans airy with two levels and a spiral staircase between them. Comfortable bedd in the two bedrooms. A balcony with a fantastic view ove the pool and the surroundings. Serviceminded personel and good security. There is also a gym that we went to that was quite ok. We would certainly stay there again should we go to Nairobi.

We had a very nice stay at Woodmerr Serviced Apartments. The apartment was large ans airy with two levels and a spiral staircase between them. Comfortable bedd in the two bedrooms. A balcony with a fantastic view ove the pool and the surroundings. Serviceminded personel and good security. There is also a gym that we went to that was quite ok. We would certainly stay there again should we go to Nairobi.

This is a very nice option for staying near the heart of Nairobi. The apartments are clean, well-staffed, close to nearby shopping and very comfortable. Definitely a nice budget-friendly option in Nairobi!

This is a very nice option for staying near the heart of Nairobi. The apartments are clean, well-staffed, close to nearby shopping and very comfortable. Definitely a nice budget-friendly option in Nairobi!

A comfortable apartment with a nice pool and sauna in a central location near YaYa shopping mall and some good restaurants such as Cedars and Osteria

A comfortable apartment with a nice pool and sauna in a central location near YaYa shopping mall and some good restaurants such as Cedars and Osteria

I loved Woodmere service apartments, so unique! The foliage was so beautiful! Miriam at the front desk was so professional and helpful!

I loved Woodmere service apartments, so unique! The foliage was so beautiful! Miriam at the front desk was so professional and helpful!

Very Small shower, Only a soap as the Things in the bathroom. Is warn Down, but it is cozy. i had a small Place that was unfortunatly not how i was expected, that why only 2 Nights. If the accomodations and shower would been bigger i probably would stayed on as the rest was Nice and service from staff was good. The Place comes up on GPS as a different adress. So the transport People had often trouble finding the Place.