Comfortable room overlooking the sea and easy access to swim in the sea which is what we wanted. Good breakfast but quite crowded at times. Helpful and kind staff. Used the municipal car park which is very close.

Comfortable room overlooking the sea and easy access to swim in the sea which is what we wanted. Good breakfast but quite crowded at times. Helpful and kind staff. Used the municipal car park which is very close.

Good bus route to Palma. Pool area great. Staff Fab.

The lady checking us in late at night had a super cold and was sniffling, which was not very pleasant for us. Other than that we got a room on floor 1st floor that didn’t have that much of a sea view despite this is what we booked. Breakfast buffet was great and getting a cab from the hotel was very easy.

The lady checking us in late at night had a super cold and was sniffling, which was not very pleasant for us. Other than that we got a room on floor 1st floor that didn’t have that much of a sea view despite this is what we booked. Breakfast buffet was great and getting a cab from the hotel was very easy.

Will definitely stay again

Great hotel for a great price, lots of amenities offered. Most staff was amazing and would most definitely stay again

A very nice hotel and staff with everything youd want for a pleasant stay , we will definitely be coming back . The area is quiet compared to the big resorts but theres some nice restraunts and a lovely welcoming bar opposite the hotel (bar illetas ) i. If you want a peacful hotel then id recommend

Food was good lots of options. Nice view from balcony. The water is acessible from the clifs. I asked for a quiet room, was initially placed in a room on the 8th floor outside the reception, which didnt work. Could hear everything. So I got to change to the third floor which was quiet.

Food was good lots of options. Nice view from balcony. The water is acessible from the clifs. I asked for a quiet room, was initially placed in a room on the 8th floor outside the reception, which didnt work. Could hear everything. So I got to change to the third floor which was quiet.

Beautiful location, pools, property and water areas!!! Little food choice, do NOT get room service (horrible). Small leak under sink, the halls have no AC, my room AC went out more times than i can count. I ended up extending my stay.......to a difference place!!!! I had to many issue w little resolve and its not most walkable. Beautiful property however!

very kind service. we felt very welcome. nice location and room.

Excellent facilities. It had everything

Loved the room and the view was spectacular. We stayed in one of the presidential suites. My complaint is that the air conditioning didn't work in the living area. We had to shut the door to the bedroom so that we could at least keep that room cool enough to try to sleep, but it still could not even be set low enough to be comfortable. We got the half board which is not worth even half of what we paid. It is mediocre at best, both dinner and breakfast. Save your money and go eat elsewhere at a different property.

great place - loved pools and waterfront

great place - loved pools and waterfront

Loved the room and the view was spectacular. We stayed in one of the presidential suites. My complaint is that the air conditioning didn't work in the living area. We had to shut the door to the bedroom so that we could at least keep that room cool enough to try to sleep, but it still could not even be set low enough to be comfortable. We got the half board which is not worth even half of what we paid. It is mediocre at best, both dinner and breakfast. Save your money and go eat elsewhere at a different property.

The hotel is beautiful but the room smells so musty and old that it ruined our stay. We traveled as a group and my room was a suite while my friends’ was a standard room. Both our rooms smelled. Mine to the point where my clothes started stinking. The room is beautiful, the pool area is amazing, the views are stunning but I would never go back. It needs some massive freshening up with new paint, new rugs, new furniture. Even the pillows (not the pillow cover, the pillows themselves) smelled musty and old. Tried to switch rooms and front desk acted as if I was crazy complaining about the smell. Also, a bit too many rules because it is more of a family style resort. Cannot have snacks in the pool area, 6 pm the lifeguard was kicking us out of the pool when the sun doesn’t set until 9 pm! Next time I will go for a smaller, more grown up hotel with fresh smelling rooms :)

The hotel is beautiful but the room smells so musty and old that it ruined our stay. We traveled as a group and my room was a suite while my friends’ was a standard room. Both our rooms smelled. Mine to the point where my clothes started stinking. The room is beautiful, the pool area is amazing, the views are stunning but I would never go back. It needs some massive freshening up with new paint, new rugs, new furniture. Even the pillows (not the pillow cover, the pillows themselves) smelled musty and old. Tried to switch rooms and front desk acted as if I was crazy complaining about the smell. Also, a bit too many rules because it is more of a family style resort. Cannot have snacks in the pool area, 6 pm the lifeguard was kicking us out of the pool when the sun doesn’t set until 9 pm! Next time I will go for a smaller, more grown up hotel with fresh smelling rooms :)

Staff are above average, extremely friendly and helpful. The local bars are friendly and fun. The only downside is the WiFi in the hotel.

Staff are above average, extremely friendly and helpful. The local bars are friendly and fun. The only downside is the WiFi in the hotel.

Nice place pool on ocean is great

Nice place pool on ocean is great

Just amazing beautiful hotel on the water great views

Just amazing beautiful hotel on the water great views

Great food, excellent service

Great food, excellent service

The vip areas at the pool did not really work. Nice idea, but poor execution (the promised service was not existing, in four hours no service showed up). The breakfast choice was large, the food quality average. The staff at the pool bar was great. The hotel bar at the reception level was disappointing and the service poor due to understaffing. The staff at the reception and the service was very good. Our room was very nice, we had a suite, no complaints except for the lack of toilet paper that we had to remind the staff three times and missing shower gel and conditioner. All in all a very pleasant experience and we like the location Illetas due to its vicinity of Palma and Puerto Portals. The Balneario beach club is a great addition to the location and we liked it a lot. Except for this one we did not find very good dinner opportunities in walking distance.

The vip areas at the pool did not really work. Nice idea, but poor execution (the promised service was not existing, in four hours no service showed up). The breakfast choice was large, the food quality average. The staff at the pool bar was great. The hotel bar at the reception level was disappointing and the service poor due to understaffing. The staff at the reception and the service was very good. Our room was very nice, we had a suite, no complaints except for the lack of toilet paper that we had to remind the staff three times and missing shower gel and conditioner. All in all a very pleasant experience and we like the location Illetas due to its vicinity of Palma and Puerto Portals. The Balneario beach club is a great addition to the location and we liked it a lot. Except for this one we did not find very good dinner opportunities in walking distance.

I felt comfortable

I felt comfortable

Fantastic hotel - location is so-so