Most of times most places are good but few are exceptional. This is definitely one of the exceptional ones. I just returned home after a visit to Latin America. While staying in this hotel, I had a medical situation that I had trouble dealing with given I knew nothing about the country and place nor did I speak Spanish. The hotel manager and his staff went way beyond their duty. They upgraded my room so I could have an excellent view of the entire city. The hotel manager even went to pharmacies for me. They also managed to get a doctor to come to see me. Their kindness is very touching and I will always remember that. Also, the view and location is probably as good as one can get in Valparaiso.

Most of times most places are good but few are exceptional. This is definitely one of the exceptional ones. I just returned home after a visit to Latin America. While staying in this hotel, I had a medical situation that I had trouble dealing with given I knew nothing about the country and place nor did I speak Spanish. The hotel manager and his staff went way beyond their duty. They upgraded my room so I could have an excellent view of the entire city. The hotel manager even went to pharmacies for me. They also managed to get a doctor to come to see me. Their kindness is very touching and I will always remember that. Also, the view and location is probably as good as one can get in Valparaiso.

A true gem. We love it. The staff was amazing. Got upgraded to a spacious room with a balcony overlooking the city. Best view in town. Much better than many of the other views from restaurants and cafes. Staff very helpful and charming. Amazing sunrise views and beautiful tranquil evenings. I would come back any time. Made our Valparaiso all the more enjoyable and fun. Thank you 🙏

A true gem. We love it. The staff was amazing. Got upgraded to a spacious room with a balcony overlooking the city. Best view in town. Much better than many of the other views from restaurants and cafes. Staff very helpful and charming. Amazing sunrise views and beautiful tranquil evenings. I would come back any time. Made our Valparaiso all the more enjoyable and fun. Thank you 🙏

Pablo the manager made the stay exceptionally good. Gave good tips on where to go and made stay a cultural experience.

Pablo the manager made the stay exceptionally good. Gave good tips on where to go and made stay a cultural experience.

We feel very lucky to have been able to reserve a room with a lovely panoramic view of Valparaiso and the bay. The staff were amazing, and the location excellent. We happened upon the Concepcion funicular, an inexpensive way to get down to the harbor area. The neighborhood has many walking tours to look at the street art. A shout out to the staff—Karen who checked us in and was so helpful, Pablo the manager and Melissa on the afternoon shift. Loved this hotel and would choose this one again.

We feel very lucky to have been able to reserve a room with a lovely panoramic view of Valparaiso and the bay. The staff were amazing, and the location excellent. We happened upon the Concepcion funicular, an inexpensive way to get down to the harbor area. The neighborhood has many walking tours to look at the street art. A shout out to the staff—Karen who checked us in and was so helpful, Pablo the manager and Melissa on the afternoon shift. Loved this hotel and would choose this one again.