Brutal stay. The AC unit every 2-3min let out a 5-10second-long loud “groan”. Couldn’t sleep. When I turned the AC off the groan still happened. So not sure exactly what’s going on there. They had earplugs in the room I assumed was for noises from the street. Not sure if they were meant to deal with the loud groan but if so that would be crazy. I can’t use earplugs and of course shouldn’t be needed for an in-room issue. I told them upon departure to not rent out that room again until they fixed the situation- room 242. Got almost no sleep and a headache. Major fail.

Brutal stay. The AC unit every 2-3min let out a 5-10second-long loud “groan”. Couldn’t sleep. When I turned the AC off the groan still happened. So not sure exactly what’s going on there. They had earplugs in the room I assumed was for noises from the street. Not sure if they were meant to deal with the loud groan but if so that would be crazy. I can’t use earplugs and of course shouldn’t be needed for an in-room issue. I told them upon departure to not rent out that room again until they fixed the situation- room 242. Got almost no sleep and a headache. Major fail.

Wonderful experience, excellent staff, will definitely be back. Great location in Santa Monica. Thank you very much for everything. Greetings from Brazil

Very simple equipments, no room key/card, no house-phone in the room, minimum receptionist, but that's good for me if makes lower room chrage.

Wonderful experience, excellent staff, will definitely be back. Great location in Santa Monica. Thank you very much for everything. Greetings from Brazil

Very simple equipments, no room key/card, no house-phone in the room, minimum receptionist, but that's good for me if makes lower room chrage.

It was the noisiest hotel room I have ever stayed in. Got zero sleep for our stay. There were tiny little bugs crawling on the bathroom floor. The room was clean enough though. The bathroom had no counter space, so no place to put your things. The staff were really friendly though and they had great coffee in the community kitchen. I thought it was expensive for what it was.

Didn't feel like a nice neighbourhood and had to park on the street as hotel parking was full. One of our rooms had broken air conditioning but otherwise it is a very nice hotel, well designed and rooms are lovely.

This is a solid option for the cost. But effectively, it’s lodging only. Limited personnel (who were good) and no amenities. Decent but not great location. The physical hotel is nicely done, but my “premium” king room was directly on Santa Monica Blvd. Save the money and take 2 queens farther off SMB. The single central coffee machine is OK, but the hotel provides only sugar - no half and half (the little H&H pods would be a big plus). Room was generally nice, but surprisingly had no outlet at the desk. A long extension cord that wrapped around a corner powered the mini-fridge, lamp and my laptop. All in all, I would stay here again with adjusted expectations.

I wouldn’t stay again because the air conditioning was really loud and the toilet kept getting clogged.

I wouldn’t stay again because the air conditioning was really loud and the toilet kept getting clogged.

lovely hotel!

It’s v noisy in the morning

It’s v noisy in the morning

The property itself is clean, quiet and in a convenient location. The staff were friendly and helpful. The main issue I had was with laundry facilities. Coin operated but no change machine and the reception didn’t hold cash. Was told to go to the 7/11 and they gave me two quarters cause they were sick of people asking. There is an app for the laundry, but you have to have a US mobile number, which visiting from New Zealand I didn’t have. Maybe a minor issue for some, but was a let down and took up way too much time trying to sort out.

The property itself is clean, quiet and in a convenient location. The staff were friendly and helpful. The main issue I had was with laundry facilities. Coin operated but no change machine and the reception didn’t hold cash. Was told to go to the 7/11 and they gave me two quarters cause they were sick of people asking. There is an app for the laundry, but you have to have a US mobile number, which visiting from New Zealand I didn’t have. Maybe a minor issue for some, but was a let down and took up way too much time trying to sort out.

Bed was very comfortable Nice spacious room Very clean nice spacious bathroom with fun Modern design Blackout curtains worked well for sleep Good air conditioner, quiet

Bed was very comfortable Nice spacious room Very clean nice spacious bathroom with fun Modern design Blackout curtains worked well for sleep Good air conditioner, quiet

Modern hotel, friendly personnel

Modern hotel, friendly personnel

Homeless and bums plentiful

Homeless and bums plentiful

Clean and comfortable room Friendly staff

Clean and comfortable room Friendly staff

The interior design was stylish and clean. The 4-person room with bunk beds was distinctive and comfortable. The lack of a refrigerator was inconvenient.

The interior design was stylish and clean. The 4-person room with bunk beds was distinctive and comfortable. The lack of a refrigerator was inconvenient.

We stayed in the room with the bunkbeds and I have to say it was very comfortable and my kids loved it. The staff was friendly and helpful. It was a great location to get to different places. Couldnt recommend this place more. Would go back for sure!

We stayed in the room with the bunkbeds and I have to say it was very comfortable and my kids loved it. The staff was friendly and helpful. It was a great location to get to different places. Couldnt recommend this place more. Would go back for sure!

If you only need a clean and safe place to sleep this hotel is the right choice. Free parking is also a bonus.

Friendly staff, clean hotel, comfy bedding.

If you only need a clean and safe place to sleep this hotel is the right choice. Free parking is also a bonus.

Friendly staff, clean hotel, comfy bedding.