Truck parking that wouldn't fit in garage was limited. Outside parking should be truck only. Room smelled and was covered up with some aroma spray. Bar had no food even though website said it did. But room as clean and did the job but would not go back.

The rooms are so clean and luxury feeling, compares to a Marriott if not better. Would absolutely stay here again. Everyone was friendly, all rooms had a balcony, and the atmosphere was warm and upbeat. Couldn’t have been happier or money better spent!

Looks like they are revamping the hotel and doing welll at it. Hotel was clean and updated with decent lay out. The full kitchen with fridge in the room helped not being able to use their dine in restaurant as it was going through updates. The bar was fully funtional however. Employees were helpfull and friendly.

Room smelled like mildew, check out was 10? Which I mistakenly thought it was 11…seems early. Check out instructions included stripping the bed? Expensive stay to have to strip your own bed and no daily service….

The evening staff were awesome. The daytime front desk person was not so awesome. No hot water until the day of departure (cold showers are not fun) and the bathroom needed a deep cleaning to remove fecal matter on the toilet bowl and the mold in the shower.

Ocean front room but it was a ground floor so all you could really see was people on the patio that was in front of the room. Clean and comfortable room. Pool closed at 8:30 via security telling everyone they had to get out of the pool. We were just walking thru from the beach when that happened. Staff is very nice and just doing their job but the Company rules could use some updating. I would suggest paying at the property instead of in advance. New computer program did not show the room was paid in full over a month ago which caused a delay in checking out. Again the staff was very nice about that.

I didn’t like that my room didn’t get cleaned the 3 days I was there. Pool is under construction, which I wasn’t notified of prior to my arrival.

Very nice place for the money. Room was larger than expected and had great beach views. Staff was very friendly.

The staff were all really nice and helpful. The suite was perfect and the view gorgeous. We were there in the off season so the restaurant was closed. We hope if we come back it will be open. Around the pool it would be nice if there was an umbrella or two for shade. Love that there was a laundry room and extra bonus it was free. The kitchen in the suite was nice. We cooked most of our meals and enjoyed sitting around the dining room playing cards. It was such a relaxing stay.

Everything was great, but I don't like people press and hold to participate en presentation. This made me feel unconfortable.

Overall room was a very good setup-however a few issues with room and checkin-before I start let me say the asst mgr Trish did her best to resolve issues once she was contacted. The room cleanliness was a bit of an issue as when we checked in dirty towels were left from previous guest and the shower had mold . roaches in the bed. Maintance and housekeeping responded and exterminator was called arrived 6 hrs later Asked for mgr call but was told she would be in at 2 then 3 and then finally at 6 still no call. Called asst mgrs cell and she responded very quickly. She was not happy first of all that I was not moved to a different room immediately, and that a mgr on duty 24/7 and wasnt sure why no contact me. The other bit of advise do not purchase any food from flyers left under doors. The pizza and service we received from Giovannis Pizza was awful. The entire order was wrong and all they would do is hange up. The food brought was not even close to what was ordered. Everything contained meat and for religious reasons we could not eat and tried to explain bu they could care less. I called front desk and asked about the flyers assuming they had something to do with a possible hotel recommendation and they didnt. In fact the response was they are not supposed to be on property. Seems like someone would monitor as we got a few more flyers under our door over the weekend.

The hotel room we stayed in was very outdated. The bathroom grossed us all out. My biggest complaint is that our room stayed hot the whole time. We had a large room with separate seating and a kitchen, but it was cooled by one small air unit in the bedroom. We asked for and received a fan to help give us a breeze. The is only 1 small pool for the entire hotel and there were so many people using it that swimming wasn't an option. The front desk lady and Cooper were very friendly, we just didn't enjoy the hotel due to its age and lack of amenities in comparison to other Bluegreen hotels. We paid over $230 for two nights. Personally, I feel that was way too high considering the shape of the hotel and the lack of air conditioning.

Loved it!!!!!!

The place is very nice, especially for a beachfront hotel, but the service was a bit concerning. Our room was not ready until after 5pm when we checked in, but they were very strict about the 10am check out. We called to ask for an extra hour, but they would only agree to a half hour. Then, at 9:57 they were banging on the door, 3 minutes before the original check out time. We politely told them we had a 10:30 check out, but they came knocking again at 10:19. Don't forget of course that this is a timeshare resort, so as soon as you check in, you will be directed to the special desk to get your parking pass, and you might be able to guess what happens next. There is basically only one outside pool and a bar, which is fine, but it was a little cold, and we had friends staying at a nearby resort that had an indoor pool, so we actually spent most of our time with them.

Room wasn't ready till after 4p. We arrived early and was not moved up on priority.