Very nice hotel. I enjoyed the fact it was out of the way of the clubs and bars etc. it's a quiet area and the nearest town is a 20 mins walk. All the amenities were provided. Bed was comfortable, AC was available. Nice view of the sea and all the kite surfers. Check in was easy. Lots of food choices available for breakfast lunch and dinner. Check out was easy and at midday, you have the option to keep the room on for the day at €40 if you so wish too and you can still use the hotel facilities until you leave. Night entertainment provided by the hotel was fun, different every night. Swimming pool was nice. Plenty of sun loungers and a pool bar. There is a supermarket next door and ATM. There is parking in front of the hotel. But be aware, everyone local uses it also to go to the beach. I would definitely visit this hotel again.

Beds are not comfortable

Beds are not comfortable

This was claimed as a 4 star hotel when it was not the quality of this at all. We arrived at approx 11am on the 17th and enquired about the free upgrade and were met with a sharp response from the receptionist that they were full. Also the free spa service was actually a 2 hour free access to the facilities, not quite a service. We went to lunch and could see the bread was out, likely from breakfast, and some was stale already (this was confirmed from our following day there that the same bread was left out exposed all day and very stale by the time it came to dinner). We were advised our room would be ready at 2pm, we returned at 2pm and were told it would be a further half hour. Whilst awaiting I could see the fish pond area was very dirty, the furniture appeared worn and dated. The junior suite we had been assigned had an exposed fuse box, towel rails that fell off and dirty spoons and mugs. Food was not always fresh and barely warm, the quality being poor overall. Sun beds were torn and dirty and no towels were available when we initially went to the pool despite being given a towel card, we had to wait 50minutes. The gym had rusty equipment and was clearly not attended to hourly to be cleaned despite the sheet in the room claiming to be signed as proof of cleaning. On a positive note the other staff we met were friendly and attentive, we had a Mountain View as requested.

This was claimed as a 4 star hotel when it was not the quality of this at all. We arrived at approx 11am on the 17th and enquired about the free upgrade and were met with a sharp response from the receptionist that they were full. Also the free spa service was actually a 2 hour free access to the facilities, not quite a service. We went to lunch and could see the bread was out, likely from breakfast, and some was stale already (this was confirmed from our following day there that the same bread was left out exposed all day and very stale by the time it came to dinner). We were advised our room would be ready at 2pm, we returned at 2pm and were told it would be a further half hour. Whilst awaiting I could see the fish pond area was very dirty, the furniture appeared worn and dated. The junior suite we had been assigned had an exposed fuse box, towel rails that fell off and dirty spoons and mugs. Food was not always fresh and barely warm, the quality being poor overall. Sun beds were torn and dirty and no towels were available when we initially went to the pool despite being given a towel card, we had to wait 50minutes. The gym had rusty equipment and was clearly not attended to hourly to be cleaned despite the sheet in the room claiming to be signed as proof of cleaning. On a positive note the other staff we met were friendly and attentive, we had a Mountain View as requested.

Great hotel if you are looking to relax. Not ideal if you are looking to party as there isn’t much in the area. The staff are very friendly and the food is amazing with a wide variety,

Great hotel if you are looking to relax. Not ideal if you are looking to party as there isn’t much in the area. The staff are very friendly and the food is amazing with a wide variety,

Loads of really great things about this hotel - 24 hour desk, lovely pool, immediate access to beach through front and rear of hotel, proximity to airport, free parking, fridge in room, quick to fix any issues. Friendly staff. Very good breakfast and rooms lovely and spacious, pretty modern with gorgeous balcony. The only things that let it down were small things like lack of toiletries provided (not even soap). Small time window for changing towels which can sometimes be a bit inconvenient, we were on the 5th floor so amazing view but noise from the treadmills at the gym on the 6th floor. It’s one of those hotels with entertainment provided in the evening which wasn’t our cup of tea and they invited musicians to play in the lobby which does go all around the hotel so you can’t really escape the noise which went on until around 10.30pm sometimes. Also they charge for pool table (1 euro per game) and use of the room safe (3 euros per day) I feel it’s unacceptable to have to pay to keep your valuables safe ok holiday given what we paid for the room.

Loads of really great things about this hotel - 24 hour desk, lovely pool, immediate access to beach through front and rear of hotel, proximity to airport, free parking, fridge in room, quick to fix any issues. Friendly staff. Very good breakfast and rooms lovely and spacious, pretty modern with gorgeous balcony. The only things that let it down were small things like lack of toiletries provided (not even soap). Small time window for changing towels which can sometimes be a bit inconvenient, we were on the 5th floor so amazing view but noise from the treadmills at the gym on the 6th floor. It’s one of those hotels with entertainment provided in the evening which wasn’t our cup of tea and they invited musicians to play in the lobby which does go all around the hotel so you can’t really escape the noise which went on until around 10.30pm sometimes. Also they charge for pool table (1 euro per game) and use of the room safe (3 euros per day) I feel it’s unacceptable to have to pay to keep your valuables safe ok holiday given what we paid for the room.

The hotel is located near the airport, and the taxi fare from the airport is around 16€. Nice hiking possibilities and the town is charming. The room was nice size. Unfortunately, the Expedia VIP upgrade was denied due to the hotel being fully booked, which was understandable due to the holiday season. Now, onto the awful stuff. The room was not cleaned properly. The bathroom was littered with hairs from previous guests. The toothbrush glasses were really filthy. I don’t understand why the cleaner visited daily if no cleaning was happening. Countertops or floors were not wiped. All the stains and dirt remained even after the cleaner's visit. The room was very noisy (pack earplugs if you are a light sleeper). The spa was a joke. I had a booking, but there was no one at the reception at the time. Luckily, a friendly lifeguard from the pool provided me with a towel and locker key. I was really looking forward to the sauna shown in the pictures, but it turned out to be a stock photo and not the actual sauna. The real sauna had crumbling wooden seats and lacked a water bucket to throw water on the stones. The floor looked like it hadn't been cleaned in ages, and ants or termites were running all over. The fine dining restaurant had friendly staff.

The hotel is located near the airport, and the taxi fare from the airport is around 16€. Nice hiking possibilities and the town is charming. The room was nice size. Unfortunately, the Expedia VIP upgrade was denied due to the hotel being fully booked, which was understandable due to the holiday season. Now, onto the awful stuff. The room was not cleaned properly. The bathroom was littered with hairs from previous guests. The toothbrush glasses were really filthy. I don’t understand why the cleaner visited daily if no cleaning was happening. Countertops or floors were not wiped. All the stains and dirt remained even after the cleaner's visit. The room was very noisy (pack earplugs if you are a light sleeper). The spa was a joke. I had a booking, but there was no one at the reception at the time. Luckily, a friendly lifeguard from the pool provided me with a towel and locker key. I was really looking forward to the sauna shown in the pictures, but it turned out to be a stock photo and not the actual sauna. The real sauna had crumbling wooden seats and lacked a water bucket to throw water on the stones. The floor looked like it hadn't been cleaned in ages, and ants or termites were running all over. The fine dining restaurant had friendly staff.

I really liked this hotel. The hotel is in a lovely location and is very posh. The food however was terrible. The food was not restaurant quality at all…catered to more mediterranean tastes but in a low quality manner. Food was too salty and just kind of weird for example one night they served hot dogs which i thought “finally something nice and simple not bad to mess up”…hot dogs tasted so disgusting and “mystery meat” like that it ruined our appetite for the whole day.

I really liked this hotel. The hotel is in a lovely location and is very posh. The food however was terrible. The food was not restaurant quality at all…catered to more mediterranean tastes but in a low quality manner. Food was too salty and just kind of weird for example one night they served hot dogs which i thought “finally something nice and simple not bad to mess up”…hot dogs tasted so disgusting and “mystery meat” like that it ruined our appetite for the whole day.

Lovely and quiet , lovely pool , friendly staff , but the food was cold and cooking standards were poor in our opinion

Lovely and quiet , lovely pool , friendly staff , but the food was cold and cooking standards were poor in our opinion

The TV was very small and I thought the bed was a king size but it was two twin beds and made cuddling difficult.

The TV was very small and I thought the bed was a king size but it was two twin beds and made cuddling difficult.

I love this hotel for two things, taxi is €16 from airport and the balcony view is amazing. I hardly use the facilities as I use it as a base to explore the island and to relax. Stopped more than once and will definitely stay again ❤️

Great oroperty

Great oroperty

Quiet place in el medano with friendly staff

Quiet place in el medano with friendly staff

Lovely hotel & staff more than helpful. Got exactly what I needed out of this holiday mainly down to the hotel and facilities.

Lovely hotel & staff more than helpful. Got exactly what I needed out of this holiday mainly down to the hotel and facilities.

As always the staff are amazing.

As always the staff are amazing.

I like the fact that it was for adults only. It is a nice hotel and very good rates. Breakfast was good.. If you are looking to pretty much stay around the property and use the amenities there, than this is a good place for you. If you want to be closer to the main towns of Los Christiano's or that area where there is more action than it would be wiser to get a hotel closer. Taxi one way is about 35 Euros.

I like the fact that it was for adults only. It is a nice hotel and very good rates. Breakfast was good.. If you are looking to pretty much stay around the property and use the amenities there, than this is a good place for you. If you want to be closer to the main towns of Los Christiano's or that area where there is more action than it would be wiser to get a hotel closer. Taxi one way is about 35 Euros.

Not happy that the Bar and outside seating area closed at 11pm every night

Not happy that the Bar and outside seating area closed at 11pm every night

This is a hotel outside of El Medano. Late night music that permeates hotel, rude staff. Buffet is awful breakfast or dinner. Not sure why Expedia says 4-star but it is a2trying to be 3 and failing.

This is a hotel outside of El Medano. Late night music that permeates hotel, rude staff. Buffet is awful breakfast or dinner. Not sure why Expedia says 4-star but it is a2trying to be 3 and failing.