Our stay at the Riverbay Inn cottage in Thousand Islands, New York, was a mix of frustration and disappointment, despite the incredible location and stunning views of Chippewa Bay. The sunsets were indeed beautiful, but that's about where the positives end. We arrived to find that the cabin lacked even the most basic amenities—no pillows, no towels, nothing that you would expect to be standard, especially when traveling with a 2-year-old toddler. To make matters worse, the propane heater wouldn’t start, leaving us in an uncomfortable situation. Although the staff was helpful enough to fix the TV, it didn't make up for the overall inconvenience and discomfort. This place has so much potential with its amazing location, but the lack of preparation and basic provisions made our stay far less enjoyable than it should have been.

Our stay at the Riverbay Inn cottage in Thousand Islands, New York, was a mix of frustration and disappointment, despite the incredible location and stunning views of Chippewa Bay. The sunsets were indeed beautiful, but that's about where the positives end. We arrived to find that the cabin lacked even the most basic amenities—no pillows, no towels, nothing that you would expect to be standard, especially when traveling with a 2-year-old toddler. To make matters worse, the propane heater wouldn’t start, leaving us in an uncomfortable situation. Although the staff was helpful enough to fix the TV, it didn't make up for the overall inconvenience and discomfort. This place has so much potential with its amazing location, but the lack of preparation and basic provisions made our stay far less enjoyable than it should have been.

This place was clean and quiet. Cottage 2 that we stayed in isn't far from the water. It was so relaxing and the office people are very friendly can't wait to go again

This place was clean and quiet. Cottage 2 that we stayed in isn't far from the water. It was so relaxing and the office people are very friendly can't wait to go again

Its the basic cabin! Dont forget to bring your towels sheets and pillow!

Its the basic cabin! Dont forget to bring your towels sheets and pillow!

The Cabin was dirty and in poor repair…The beds were so uncomfortable that we could not sleep…the dishes in the cabinet were dirty…we left after one night and were told that our fees would be adjusted but 5 days later there is no evidence of any changes. It is a beautiful area, just a shame that the facilities are so poorly maintained.

The cabin was very comfortable and great for 1 or 2 people staying there.