Hotel cancelled my reservation. made one attempt to call me 30 before i arrived while i was driving.

Would help if you could actually get into the property without the door jamming. Nobody available to answer the phone. Do not stay here unless you want to risk being locked outside the property without your belongings!

Would help if you could actually get into the property without the door jamming. Nobody available to answer the phone. Do not stay here unless you want to risk being locked outside the property without your belongings!

Hotel cancelled my reservation. made one attempt to call me 30 before i arrived while i was driving.

Very basic room with NO HOT WATER! Avoid.

Very basic room with NO HOT WATER! Avoid.

Unsafe with fire security issue, the place was closed but still rented out??? First problem. On arrival at 3.10 pm (automatic checkins only, no staff on site) even outside the building I could hear that the fire alarm was off. Once I entered the building, I called the hotel number and I was promised that the faulty alarm would be fixed shortly. The second problem. Once I unlocked the door to my room, my key got stuck in the lock what was already falling apart, very old as everything in the building. I notified the hotel staff by calling them and got another 'promise' that this would be fixed. Then I left the hotel to explore Brighton. After three hours, at 6 pm I received a call from a hotel staff asking me if I managed to check in. In response, I had to remind the fire alarm problem and the stuck key problem. The person 'promised' that their colleagues would fix the issues. Once back to the hotel at 8 pm, surprise, surprise! Nothing changed. Then I checked the fire alarm panel and found a servicing company A&T number. Their response was "call fire brigade on 999.This building is and was closed and not to be rented out." So I called 999 who arrived in 2 minutes and then a neighbour mentioned that there was a flooding in the building what damaged electricity and the place seems to be unsafe, confirming A&T reply. Finally at 9 pm I left back to Cambridge. I asked for a refund, got nothing so far. Hotels.com promised £30 in vouchers even though I paid £120 for the night.

Unsafe with fire security issue, the place was closed but still rented out??? First problem. On arrival at 3.10 pm (automatic checkins only, no staff on site) even outside the building I could hear that the fire alarm was off. Once I entered the building, I called the hotel number and I was promised that the faulty alarm would be fixed shortly. The second problem. Once I unlocked the door to my room, my key got stuck in the lock what was already falling apart, very old as everything in the building. I notified the hotel staff by calling them and got another 'promise' that this would be fixed. Then I left the hotel to explore Brighton. After three hours, at 6 pm I received a call from a hotel staff asking me if I managed to check in. In response, I had to remind the fire alarm problem and the stuck key problem. The person 'promised' that their colleagues would fix the issues. Once back to the hotel at 8 pm, surprise, surprise! Nothing changed. Then I checked the fire alarm panel and found a servicing company A&T number. Their response was "call fire brigade on 999.This building is and was closed and not to be rented out." So I called 999 who arrived in 2 minutes and then a neighbour mentioned that there was a flooding in the building what damaged electricity and the place seems to be unsafe, confirming A&T reply. Finally at 9 pm I left back to Cambridge. I asked for a refund, got nothing so far. Hotels.com promised £30 in vouchers even though I paid £120 for the night.

The place is wrecked and dirty

The place is wrecked and dirty

No hot water No tv working No clean No. No. No. no No. No. No Bad

No hot water No tv working No clean No. No. No. no No. No. No Bad

Only plus was the location. No entry codes were provided to us and other guests all trying to get in, so to gain entry took 2 hrs. No hot water and cleanliness was sub-par. Guess you get what you pay for.

Only plus was the location. No entry codes were provided to us and other guests all trying to get in, so to gain entry took 2 hrs. No hot water and cleanliness was sub-par. Guess you get what you pay for.

Awful. Arrived late (establishmentbwas notififed) and code to main doorbdisnt work. No one answered the phone sobhad to wait for another guest to gain access. Spoke with someone in the morning who said i had been given wrong code. If another guest hadnt turned up i would have been on the street! Poor rooms, poor service, overpriced and inadequate

Awful. Arrived late (establishmentbwas notififed) and code to main doorbdisnt work. No one answered the phone sobhad to wait for another guest to gain access. Spoke with someone in the morning who said i had been given wrong code. If another guest hadnt turned up i would have been on the street! Poor rooms, poor service, overpriced and inadequate