Excellent location, facilities and service. Will be staying here again if I ever come back to Niseko. Was a wonderful hotel, with a beautiful view from my room.

The staff was extremely nice, the facilities were very clean, and it was a 5 minute walk from grand Hirafu

Friendly staff, impeccable standard of cleanliness.

Best spot ever!

We loved the Japanese hospitality! The folks that work there are awesome! The property was well thought out with ski storage and drying room, even a wax room! The onsen and laundry were nice surprises. Breakfast was delicious with lots of variety each day. We loved the toilet slippers and bidet. The beds and duvet were super comfortable! We felt like rockstars getting a lift to the hill everyday even though Grand Hirafu gondola is only a 5 minute walk. The hotel location is great! Thank you Hakuunso for making our vacation unforgettable! Betty, John, and Jackson

Highly Recommend Niseko Hakuunso. The staff are wonderful, friendly and really helpful. The property is clean, good sized rooms, has a calm quiet , relaxing atmosphere with awesome views from the dining area. It's perfectly located to the ski condola 250 m away although they provide a great shuttle service to save you walking each morning. 1 mins walk to the hire shops and 5 mins to the main street with restaurants. You couldn't get a more perfect location for such a reasonable price. Breakfast was great too that is provided. We will definitely be back here again

The Niseko Hakuunso was a very nice and quiet spot in a fun and lively area. It was a quick walk to everything we needed such as ski rentals, the gondola and food. We were very happy with our stay and accomodations and would love to come back.

Excellent trip to Niseko with great snow and a beautiful place to stay! Staff was super friendly (picked us up at the welcome center and let us check in early), breakfast was delicious, and the location was perfect! It was a perfect mix of east meets west — friendly to westerners but more traditional compared to other options in Niseko.

Great Authentic Japanese hotel....great rooms with size...facilities spotless.. Staff so friendly and helpful. Masahiro was fantastic!

Unbelievable hotel and staff; amazing stay!!!

This is a little undiscovered gem in Hirafu. Family hotel that first opened in 1960 and still run by the family. They were wonderful, so helpful with recommendations for local restaurants and events. Shuttle from hirafu welcome centre and up to the gondola in the morning for skiing. The onsen was beautiful and I was the only one in there on the 2 occasions I went. It’s very central 5/10 mins walk to town and up to the lifts/welcome centre. Thank you to all the staff at Niseko Akuunso!

Great ski storage, easy access to the mountain. Helpful staff.

Fantastic stay at Hakuunso. Great staff and nice rooms with a great location to the Gondola. Facilities all top notch, had amazing snow also.

I enjoyed my stay at this hotel. Its location was convenient as we were only a few minutes away from Rhythm, which is where we rented our gear and the lift to access the slopes. I'd also like to recognize the staff for their assistance. They were very helpful when making accommodations and very kind. We had to leave early in the morning before their breakfast buffet opened and the staff had come in early to pack us breakfast. I highly recommend this place.

Location is really great, few minutes walking distance to dining place and equipment rental shop as well as the ski area. And the staffs are very friendly and helpful.

- Good location ( less than 5 mins walk from hotel to gondola. 3 mins walk to the Main Street) - hotel provide shuttle to gondola and welcome center every 15 mins from 8-10am. - room size OK. New and clean - breakfast is good. A bit different food everyday. - lobby is beautiful and resting area with good view

Awesome place for a ski trip to Niseko. The location is excellent, just a few blocks from the Hirafu base and close to the action in Hirafu Center. The hotel is immaculate and the rooms and excellent. Breakfast is wonderful and the staff are amazing. Would stay there again in a minute!

The hotel emailed me and asked whether I will need a ride from the Hirafu Welcome Center to the hotel. Our bus was supposed to arrive at 10 PM and I was happy to have arranged for this ride because I was traveling with a snowboard with very little knowledge of the local area. The bus arrived earlier than expected, at 932 PM. While everyone else on the bus waited for their rides in the freezing weather, our ride was there with the engine running. He welcomed us into a beautiful space with a high ceiling. They had thought of everything, the shoe closets, a "drying room" for our jackets and a board locker with a key. They had offered us slippers and a traditional robe to lounge in. The floor was so clean and gleaming--definitely cleaner than my house. The room had one bed and when I said there was a mistake, the gentlemen immediately went to work and converted the bed to two beds. The toilet was one of those complicated devices that had more buttons than a Texas Instrument. It always offered a warm seat in the middle of the night and squirted warm water after defecation. I had no idea I needed this luxurious toilet in my life until now. The floor was heated and the temperature inside the hotel was always perfect. Its free breakfast...wow. It had grilled fish, two types of soup, pastries, eggs, pork and so many other options, healthy options. Everything tasted fresh and so delicious. I will go back there just to eat the breakfast, with a grand view of Mount Yotei. In the morning.

A five star lodge with a 3 start price tag.

The hotel has been renovated to a lovely standard in general. The rooms were a decent size with nice facilities. Personally I found the bed a bit small and uncomfortable and if you are a light sleeper like me the lack of sufficient room noise insulation may be bothersome. Breakfast was a great selection of western and Japanese options. The afternoon snacks were a nice touch.

Even better than the pictures! Great location close to gondola, helpful staff and free transfer from welcome center.

This is our second time with Hanuunso. A very pleasant stay. Clean and comfortable. Everything is perfect. Will be back again definitely:)

We checked-in late but the staff were kind enough to provide us service and checked-in as per normal, even though they were sleeping by the time we got there. The common area where we had breakfast was magnificent and the view of Mt. Yotei was spectacular. They had a bathhouse for men and women on each wing and was also a nice Japanese touch. The hotel is not as large as most other chain-type hotels but it was very comfortable and I'd no doubt revisit if I had the chance.