The newly remodeled rooms are wonderful. Spacious and comfortable. I enjoyed the sofa and reading lamp. Also, the desk with outlets for chargers. The shower is good s well as the linens and mattress.

Not a thing.

Location and size of the room

Very professional , friendly staff. Lovely light filled restaurant overlooking a courtyard with great breakfast selections!

Amazing breakfast menu and service, recommend the breakfast included package

The property was very well kept and the staff were very accommodating. The location was also very convenient. I enjoyed everything about this hotel.

I have no negative comments. Everything was great.

The room was very spaceful and the staff is very friendly

Already upon arrival our room was not properly cleaned - with a couple of long black hairs in the shower - and despite our complaints no improvements were being made. The mentioned hair 'stayed' with us all 4 days! On top of that: the last day of our stay we came back late at night and it turned out our room was not cleaned at all. Lots of excuses were being made and we got a refund but how can this be possible in a so called 4 star luxury hotel... In the field of hygene there is a lot to be improved!

Don’t charge when ask for cutlery

Nothing

Right across the ROM and between two metro stations, I really liked the location, there is a very nice neighborhood 1 block away full of cool restaurants