I think the grounds should be maintained & some type of breakfast available in the morning & more things tip do !!’

The lobby & elevator carpet is so dirty it’s disgusting to enter everyday & to exit everyday!!!

My card was charged twice for the same reservation. Front desk was not helpful and did not assist in resolving this issue upon calling them.

Our room was a suite and it was exceptional for the two of us. The wedding we attended was close by and the reception before was here so the location was perfect.

There was no safe in our room and we were on a long vacation with a lot of expensive stuff. Staff could not get the safe in the office to work for us.

very comfortable and very classy

some trash was left in my room, but it otherwise seemed clean

The room is spacious, situated within an aged structure offering modest amenities. If you desire room service, it's necessary to make a request prior to 9 am; otherwise, it isn't provided automatically, which can be perceived as unconventional. A café/shop is present in the lobby where breakfast orders are placed, often leading to queues during the morning rush. Moreover, ample free parking spaces are available in the vicinity of the hotel.

room service, breakfast, pool and sauna

Location. Guy at reception desk at check-in was very friendly.

Room was very humid. Didn’t matter which temperature we set on the thermostat. Bedsheet were too big for mattress and bathroom needs some new grout. Lady at check-out couldn’t care less that I was there returning the key cards.

Staff was friendly and helpful! Location was convenient to the conference I was attending.

convenience

our bathroom. the commode was too close to the shower. hard to get in and out

Breakfast was great

The furniture was comfortable

The sheets didn't fit the mattress and the towels were too small

Very nice staff... especially the young man who works the coffee shop in the morning. He was lovely. The facility is really clean. Comfy.

When I arrived I asked about Uber eats and how they handle that. I was told delivery people are allowed to bring food directly to the room! I was very dismayed to hear that anyone other than staff and guests are allowed up into the hotel floors. Safety at a facility is a large part of where I choose to stay. This was a red flag for me.

Was definitely not worth the money

Leak in the room celling

An airport shuttle service would be nice.

Beautiful property close to UNC.

The beds were hard and very uncomfortable. We didn’t get much sleep because of them.

The staff and hotel were nice!

When we went to dry our hands with one of the hand towels in the bathroom a small roach fell out. I mentioned it to the front desk at check out and the attendant only apologized I would've appreciated a discount on the price of the room for the night it was quite pricey.