The size of the room was excellent, the beds super comfy, the view from the balcony was nice.

The fitness room is tiny, the lobby not very welcoming, staff not overly friendly. The girl on reception was supposed to book us for the airport shuttle but when we went to leave we were told that the driver had left and they didn't know why she had booked us at 4.30pm if the driver leaves at 4pm.

Breakfast was good

Less emails.... Bathroom shower by drain needed better cleaning. Clock in room would be nice...

Location was convenient. Room was themed for the southwest vibe and was clean and comfortable. I appreciated that our parking fee was comped when we were spending less than 12 hours there (and came in drenched from the torrential rains.)

The hotel's decor was cute, but sparse. Unsure if that is part of the "college" vibe it was going for. Instant coffee (no keurig) in the hotel was an unpleasant surprise. Breakfast is not included and the "food hall" looked like a bar, so we chose not to eat there. We chose this hotel because it was cheaper than other options to stay overnight just to get to the airport the next morning, but it still was expensive for just a place to sleep.

Trendy hotel, service was good.

The facility is a bit tired and spruced up with colorful pictures.

bar very nice bartender

noisy , Shower curtain dirty

Location to ASU Gammage theater. Funky art in room and lobby.

Room needs repair: bathroom sink faucet loose on sink fixture, telescoping mirror on bathroom wall is loose, must keep light located on nightstand between beds “on” in order to use light fixtures receptacle to charge electronic devices, no power strip on nightstand, sagging mattresses In-room coffee service consists of a pot to heat water with “coffee bags” to dunk in cups of hot water. Having to pay for coffee at the Hotel breakfast bar ($4.50 per cup !!). Lobby furniture has painfully sagging seat cushions.

Comfortable bed and some nice decor in the room.

The hotel feels and looks like a converted dorm. Lobby feels cold and sparse. My shower floor was peeling; bathroom overall very basic (how is this a four star hotel?); outlets on the desk did not work; I could not control the temp in the room - it was either blasting hot air or no heat at all - the auto setting didn’t seem to work, so I had to wake up several times during the night to manually turn the unit on or off. The restaurant serves you with all kinds of single use plastic even if you are sitting there, probably bc it is all pre-packaged. I’ve stayed in Graduate hotels before and loved the one in Chapel Hill. Was very disappointed in this one.

The bed was comfortable.

the property was older and a little run down.

Problem with computer system at check in. Not meshing with booking.com or other outside booking companies. Took a couple hours to sort our booking out - but they let us go to our room anyway and gave us free drink vouchers because of the trouble. Eventually all good.