Not the best location if you're not familiar with the city. The surrounding areas are very dirty, and sadly, there's a lot of the homeless community in the area, which makes it feel unsafe to walk around at any time, but particularly unsafe at night.

The location is not great; there are not many good restaurants nearby. There's a diner on the first floor of the hotel, but the food is overpriced and not good.

There was not a complimentary breakfast, which I was surprised by.

The location was convenient but not the best area. One block over was very sketchy and there was feces on the sidewalk everywhere.

Viihtyisät tilat, siisti ja tilava huone, ystävällinen palvelu

Sijainti Tenderloinin lähellä

Design, quiet rooms

Everything was good

Beautiful room, restaurant and mini market in house plus parking!!

Schönes Foyer, nettes Personal, sicheres Gefühl im Zimmer

-ausgesprochen hellhöhrige Zimmer -nur alle 2 Tage Roomservice -keine ausreichende Belüftung gegen Wasserdampf im Badezimmer -Ecken und Schubladen mit Staub -Personal nur Bedingt zuvorkommend -Umgebung des Hotels sehr dreckig und mit sehr vielen auf dem Bürgersteig lebenden Menschen

The Hotel staff was incredible; specially Ed. He was a shining star the whole time, very friendly, courteous, attentive and helpful! The hotel is a hidden gem in the city!

Le confort du lit était incroyable

L’emplacement il se situe pas loin des drogués

Clean Quiet

Restaurant in front

Clean

Room is small

Was a great location in the city. Close by a lot of things

N/A

Everything, the room is bright and spacious, exceptionally clean, and the staff at reception are extremely welcoming and supportive

Nothing

The outside looks rough, but that’s just San Fran. The inside is super beautiful and clean, I loved the decor and cleanliness. The staff were very nice and helpful.

There really wasn’t much to not like about this property.

Lovely style and Finish, safe, free laundry area and great gym.

Quite expensive and high price parking that you pay further tax on…

It’s very clean and well kept The staff is always very friendly and helpful The rooms are comfortable and clean and very pretty Love the attached restaurant staff and food

The location to the venue- Regency Ballroom was in walking distance. There was also food downstairs and private parking (for a fee.)

I don’t like having to pay for parking. I feel as a guest of the hotel it should be included.

Staff was very friendly and accommodating. Lobby area was well kept and rooms were clean. Location is ideal and walking distance from shops and restaurants.

Ambiance and customer service from Janea and Chiquita was great

The price!! No room service for 3 days.....the room is small...no views...no lighting in room

Front staff, do not know her name, but she was of African American decent. She was simply awesome

Location!!!! Surrounded by homeless people, dirty, unsafe. We did not receive points for our stay We did not get an automatic update Parking, the only reason we got park on location is because my husband is handicapped Room very small Price

nice and clean hotel and the staff were great!

no complimentary water was ridiculous for me considering the cost