It had an apartment feel. Liked the kitchenette. Enjoyed the feel of going to your apartment instead of going to a hotel

Room was smaller than described. It would have been nice to have more outlets or USB ports for chargers, c pap, etc.

the location!! really close to the attractions.

Check in at 4pm I arrived around 7pm and the rooms were NOT ready or cleaned, A housekeeper explained to me she would do a quick clean, but it wasn’t her unit to clean, and she instructed me not to let the front desk know about it. I let them know immediately! So I was given another room and it took about another 30mins, by then my family and I was all exhausted and frustrated, that totally threw us off schedule for the next day. The text number they gave me to use in case we needed anything, was basically pointless. I had to keep texting them for clean towels and bed linens, I sent a final text, to please let me know if they were bringing the items are not, or if needed to go to Walmart to purchase what I needed. The next day I sent another text around 8am and no one responded or came by until I called back around 6pm and they said the text line was drown but they received my text around 10am, well if they received the text, they sure didn’t deliver what I requested!!! Here it is, around 11:30pm and the POWER IN EACH UNIT IS COMPLETELY DARK!!! IT’s an OUTAGE and it only seems to be affecting this resort, not the homes near it or around it! I called the text number and it took me to another resort and that front desk clerk clawless the maintenance department for this resort and confirmed it was an outage. Now people in the other rooms are yelling, LOUD!! RUNNING AROUND AND UP AND DOWN THE STAIRS! IT IS STARTING TO BECOME VERY SCARY FOR MY FAMILY, ESPECIALLY for my 7 and 8 year old. We are 4 hours away from home in NC! We can’t sleep like this!!!!!

Always clean

N/A

The exterior of the townhouses and the view backed up to the woods were lovely. Great toiletries and towels and bedding. Very clean! The staff was pleasantly welcoming when I arrived.

The interior could use a little updating. I could hear the neighbors talking through the walls so I put the TV on and that helped.

Love the location to downtown Williamsburg. Love the value when staying at patriots place!

Nothing!

Parking

the staff were very helpful with helping me find an available room but there weren't any

overbooked my room, room was not available when i check in, they downgraded me to a way smaller room. room was tiny and dirty. parking was horrific, lack of parking. had to cancel my reservation on site because it doesn't fit my group. had to find accommodation in the middle of the night and everywhere else nearby were all booked up. it was just not a pleasant experience overall. will never stay at Wyndham properties ever again

Very nice. Great location. Loved the patio.

Check in took too long and the pressure to attend a sales presentation was SUPER annoying!