The bed was very comfortable and the breakfast was good. We asked for a quiet room and got one!

The shower slider door only closed about 3/4 of the way. The toilet would run unless you pulled up the handle. We mentioned this to the front desk twice and it was never fixed. When we mentioned it the second time, the front desk told us it was fixed. Wrong. Also, the Saturday night clerk needs to learn about the area. We arrived hungry at 10:30 pm (had no dinner) and were told nothing nearby was open. Later we walked to a nearby KFC/Taco Bell and learned both it and the McDonalds were open until at least midnight.

It's near from the main city

The parking lot is on the other building.

Parking was very limited and it was paid. Didn't love that but everything else was so great about this place. That little food store in the lobby was also really convenient. You could just stroll to Publix and McDonalds! And KFC was also within short walking distance. The availability of microwave ovens and refrigerators in the rooms was so nice.

Again, the parking situation was not great but everything else was so convenient

The breakfast was very good. The parking fee was reasonable at $10 per day. The location was ok for us as we like to walk. It was about 2 miles from historic area of old Charleston. Some people will find it too far too walk.

We traveled with pets and booked a pet-friendly room and called ahead to make certain the pets would be welcomed. We were not told of extra $100 dollar per night upcharge for pet until we checked out. I think this info should have been in booking site or shared when I called in advance. I do think the fee is excessive as it inflated price by 30%.

Good location

Small bathroom sink. Shower sliding glass leaks water, not installed properly.

I am disappointed in your organization because of some deception that took place. When I booked the room the charge was quoted in the neighborhood of $460, including taxes and fees. The amount I was charged was $100 more than the quote. Why would that happen? On the surface it is a bait and switch. Rob Walters

Location

No parking at actual hotel, had to park in a garage across the street, & walk back to hotel. Bathroom could have been more clean. Hallway smelled very musty. There was no vending & charging outrageous price in their “store” for everyday items, ex $4 for a coke.

Ideal downtown location

It has everything I needed there

The air quality on my floor wasn’t the best. It had a specific smell, like if the carpet was wet all the time. I’m not sure what was cause of that smell, but it felt pretty strong and unusual. However, it was no strange smell in the lobby or anywhere else on the 1st floor.

Staff wasn’t the friendliest and the rooms weren’t very clean

Friendly workers and good breakfast

Lack of parking onsite. There is an overflow parking deck across the street.

Central location. Beaches weren’t too far, in the heart of the city and close to suburbans.

Sheets were dirty, hairs and stains. Our room wasn’t cleaned once while we were there. Room quality was cheap. Outdated television.

The location was way better than expected, just a short drive or quick uber to everything.

Toilet was shaking, a hair in the shower, bathroom door didn’t close and made noise.

Clean and neat. Food excellent. Staff helpful.

Empty parking lot view.

Staff is outstanding!!!

Good location, clean room. Walking distance to some good restaurant options and grocery store.

Breakfast was average. The person working the breakfast shift was unfriendly and had to be asked to replenish empty serving dishes and yogurts. She showed no interest in what she was doing.

The location was good, staff was friendly, and the rooms were clean. 

Air conditioning made the room, cold, and damp. Had to switch rooms because the bedding was damp.  The second room was better, but still slightly damp. 

Bed was super comfy.

Room was 55 degrees when we arrived 7/24/23 Bathroom floor stayed wet the whole stay, not due to shower or toilet. We used our bath towels and it drenched them. Door was super difficult to shut. Parking is extra $10 a night. Only had bottled soap when I am allergic to. Almost fell multiple times due to the wet floor, in July, the bathroom floor was prob 60 degrees.

I have still not received my receipt. I was told it would be emailed to me. They do not disclose $10 a day to park.

Clean and pretty

The front desk was not friendly nor helpful. However the manager was nice

Very comfortable and easy to get to. Best breakfasts!

Park was tough and far from most things downtown, so still had to find parking.

Location

Shower door would not open without a lot of work. Never saw this before. Not much soap in the shower area no wash cloths

I booked a 2 bed room and got a king. Dog hair on the sheets. Understaffed first night. Nobody was at the desk. Waited 10-15 minutes. Parking is horrible. Deck across the street not convenient for luggage or the storms.

The rooms were very clean it's a very nice property the staff at the desk were very helpful and treated us like family.