The room was comfortable

The toilet never flushed. It was a real downer

The breakfast was so good! Great options- not your typical. They had eggs, bacon, sausage, biscuit, fried egg/biscuit, cereals, waffles, cooked oatmeal , various oatmeal’s, various milk options including OATMILK, fruit, yogurt, juices, coffee, hot chocolate, bagels, muffins, toast… and so much more.

How slow the elevator was. It was also kind of touchy. There’s only one elevator.

John was awesome to work with at the front desk at check -in!!!!!

N/A

clean, excellent breakfast, very soft and comfortable bed mattresses, workstation inside the room with plenty of outlets and good lighting

nothing

Traffic noise was louder than to be expected and the male working the front desk was not very friendly. When I let him know that we had taken the last of one of the breakfast items, he appeared to be bothered that I interrupted him eating while at the check-in desk. Another parent had left some technology equipment in the breakfast area and when he inquired about them, the gentlemen did pass along the information to the manager but again was not very receptive.

The bed and ac were very comfortable.

On the first night we did find a roach. We caught it and flushed it down. We told the overnight worker. He moved us to another room then the next day we found another in the bathroom. We didn't report the second one because we weren't fond of the idea of switching rooms again. After the second one we didn't encounter another.

The location was fine. Room, beds, towels were clean.

We didn't know that maid service had to be requested in advance. When we reserved service, they couldn't find it on their list. We did get the room cleaned. The major problem we had was the shower. The first morning there, I slipped and fell getting into the shower, I was pretty banged up. I reported it to the manager iat the front desk and had an incident report written up. I never did hear back from the insurance company. They put guests in great risk when they don't have non-splip grips on the bottom of the tub or a tub mat. All the manager said to me was that they were not required. They checked the tub themselves. They did offer to take me to the hospital.

breakfast

nothing