Cama e travesseiros excelentes e um ótimo chuveiro

I like the breakfast, and suite room arrangement.

Staff when I checked in is ok but not the morning front desk Hotel and Room smells , I think is because of the old carpet and old paint in building

Sehr gut

Frühstück nur bis 9am, die Depositzahlung wird im Gegensatz zu anderen Hotels nicht direkt gutgeschrieben, sondern bei der Endabrechnung weggelassen, sodass nur der Übernachtungsbetrag von der Karte abgebucht wird, ein einfacher Hinweis vom Servicepersonal hätte gereicht und viel Ärger wäre erspart geblieben.

Adequate, for the price.

The location. It's in Fresno.

Facilities and.location

My son shoes we left in the room then they said it wasn’t there- I am sure where we left it exactly

The two bedroom suite allowed privacy for more than three guests as the rooms had doors and their own bathroom. Conveniently located to many local restaurants.

There is no daily housekeeping, but you can obtain fresh sheets, towels, and tp at the front desk.

The staff upon arrival and throughout were very nice and welcoming. Beds were comfy. Overall the little studio had everything we needed. We didn’t take advantage of the stove or other amenities in the room, but they did have a large fridge, two burner stove, microwave, iron, bathtub. Great water pressure…

One of the biggest disappointment was the pool. We really only stayed here bc of the pool and hot tub. Hot tub was “broken” but was not drained so we almost got in, the very dirty water. There is no bathroom or toilet adjacent to the pool so you can imagine what people do when they need to use the restroom. Esther was dirty also.

Breakfast, location, room size and cleanliness were excellent.

1) The heavy glass internal shower door was off of its lower track and was too dangerous to manually adjust. 2) The bathroom sink drain stopper was not working properly and needs to be adjusted. 3) The key card did not work well for the building but worked fine for the room (partially demagnetized?). This was frustrating when entering or returning to the building we stayed in.

It was really clean and the staff was super polite and welcoming.

large space

the lighting was terrible as it was too bright, like laboratory lights. lights should be soft amd warm, not cold and hard on the eyes.

Good location tucked away on a quiet street and still near shopping and restaurants and gas stations. Very good option for groups, families or businesses needing a suite with a kitchen and full fridge. All dishes and utensils are included and a dishwasher, microwave oven, full size fridge and a cooktop with two burners. Modern decor in each suite and a good breakfast seating area with additional seating in a side room and outside. Televisions in the living room and bedroom. Convenient hangars for the bedroom closet and one extra closet in the living room. Nice shelves for the bathroom area sink. Lots of plugs for devices. Pool and jacuzzi are properly enclosed for safety with plenty of separate towels and a basketball court. Gym is always available. Overnight guard monitors property. Staff is friendly and accommodating. Worth considering for another trip in the area. Breakfast options are rotated which is good. Some of the basics at breakfast are typical of a hotel setting.

Old key card system -- UGH!!! It's the single most frustrating thing about the entire property. Extremely annoying to have to slide card in multiple times to enter exterior or room. Change to a better and more efficient system. Price is understandable given the features offered but still a little expensive. Kitchen area wall at sink needs a simple bumper to keep the cabinet handle quiet when it bangs against the wall. Cabinet is spring loaded and automatically opens all the way to the wall.

was roomy and I liked the full kitchen and breakfast!

I didn’t like the added taxes that were charged

Renovated and fairly clean.

Brittany, the PM night shift front desk worker was incredibly rude. From the moment of arrival, she was unaccommodating to say the least. Hotel service is also very much customer service. There is a sign on the front desk with a listing of prices for a late check out. I completely understand that some properties need late checkouts to be paid for, and I was more than willing. I tried to pay for that in advance, and she simply told me no. She said that they were booked the very next day, and a late check out would not be available. Again, I chose to understand that until I got on Booking.com and I saw how many open available rooms they had to book the next day, which meant she was simply lying, and did not want to give the late check out for whatever reason. The next morning, I did speak with the manager, and confirmed that it was a lie, and as long as I was willing to pay for the late check out, then there is no problem. Brittany seemed as though she did not like her job and very much projected that onto us as her guests last night. Very condescending, rude, and has no place taking care of guests.

Very clean and quiet. Healthy selection of food every morning. Cheerful group of employees. Loved the room with kitchen. Loved the pool and hot tub.

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