Everything very nice and cozy

Dirty sheets but it’s ok was addressed

Large room

The breakfast was ok the staff were polite but not overly friendly. Expensive

This did not meet the standard for Residence Inn properties. The breakfast was poor, and the coffee was out. The tree outside the window is touching the building so any wind blowing has scratching sounds all night long.

Location was ideal for walking to shopping, restaurants and short Uber rides to Dickies Arena.

The difficulty getting our room cleaned. Had to ask multiple times, could never get a straight answer from front desk. Finally after missing the day we requested to have the room serviced, front desk personnel finally got it done. Not sure why it took so many follow-ups. Our room itself was DARK. Situated on the main floor, right next to a side entrance, we couldn’t have blinds open (no privacy) and the building itself blocked a lot of sunlight. Asked for a room change after the first night, but front desk never followed through.

Overall clean and nice. Location was perfect

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Really pretty

Toilet seat was really damaged/old

It’s location.

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Our breakfast was great. A small buffet, but perfect to start our day. Coffee available 24 hours a day. We were within walking distance of everywhere we wanted to visit. The museums were only a 15-20 minute walk. Shopping, Restaurants, and a great supermarket were just a 10 minute walk. We used the gymnasium daily and also enjoyed the pool. I could not have selected a better location for our four day stay!