As I had just developed a sciatic nerve condition during my time in Alaska, I was provided with a wheelchair and constant shuttle buses between the lodge and our room location. We couldn't have picked a better location considering the sciatic nerve problem. We arrived the day before the hotel shut down for the season. It could have been awful but when leaving that last afternoon, the hotel was basically deserted but those few employees remaining were still on the job. Thank you.

Location is good

Front Desk & Restaurant is Too Far from my room. Especially we had a problem when rain.

Convenient location, helpful staff

Ancient furnishings, need to find the architect and lock him up

location and shuttle services

fewer amenities than expected at this price point and less storage than needed .

It was just ok. Very expensive for what you get.

The rooms are dark and they don’t clean and bring fresh towels unless you request. For the price per night, you should have the rooms cleaned and restocked without having to ask. Beds aren’t great.

Sprawling property with onsite restaurants and entertainment options located near the entrance of Denali National Park. Loved the contemporary decor of the buildings and the rustic charm of our rooms, which included a small sitting area separate from the bedroom. Could be a great option for families with young children (though we were just traveling as a couple). Our room was located in a building right by the river, so we always felt close to nature without even having to leave the grounds. A free shuttle bus comes by every 5-10 minutes, so access to the lobby and restaurants is never a problem. Parking is included, though space was tight during peak season. We ate at 2 onsite restaurants: the steakhouse on the first night (a bit disappointed with our overcooked steaks), and Karsten's on the second night (much better). We liked Karsten's so much we went back for lunch the next day. There was live entertainment in the "town square" and shops and even a fun photo studio to keep us entertained after our Denali Park adventures.

We got the feeling that the whole resort was going through a big staffing turnover. Many of our waitstaff noted that it was their first day on the job (they did more than a fine job). Unfortunately, our rooms were not cleaned during our stay, despite not having do not disturb cards on our doors. Not sure if this is a water/energy saving policy (which we would have been fine with), but our expectations were not set for that. I think the hotel can do better on that front.

The view!

Bags in the trash cans would have been better! A bathtub instead of a shower only would have been nice! Parking was terrible! Never had to park so far from my room!

no internet in rooms